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01/09/2025

US DEPARTMENT OF TRANSPORTATION PENALIZES JETBLUE FOR CHRONIC FLIGHT DELAYS

"$2 million penalty includes compensation for harmed JetBlue customers and is first ever DOT enforcement action for chronic flight delays."

✈️ Big News for Airline Passengers! 🚨

The U.S. Department of Transportation (DOT) has just hit JetBlue with a $2 million penalty for operating multiple chronically delayed flights. This is the first time DOT has fined an airline for unrealistic scheduling practices that harm passengers and stifle fair competition.

Here’s what this means:
✔️ $1 million of the fine will directly compensate affected passengers for past delays and any future disruptions caused by JetBlue in the next year.
✔️ DOT is cracking down on airlines with chronic delays to ensure schedules reflect reality.

🔑 What’s the issue?
Unrealistic scheduling is unfair and deceptive. It disrupts travel plans and misleads consumers. DOT’s investigation revealed that JetBlue continued to operate four flights with chronic delays for five straight months or more—despite warnings to fix the problem.

🛡️ What DOT is doing:

Enforcing fair scheduling practices.
Protecting passengers’ rights with automatic refunds, transparency on fees, and support during delays.
Issuing record-breaking penalties to hold airlines accountable.
💡 Why these matters:
DOT is sending a clear message: Airlines must prioritize reliability, competition, and fairness.

For more details on DOT’s ongoing efforts to expand passenger rights and protect travelers, check out flightrights.gov.

Let’s hear your thoughts: Have you experienced flight delays that disrupted your plans? Share your stories below! 👇

01/04/2025

01/03/2025

EVERYTHING YOU NEED TO KNOW ABOUT THE US FLIGHT DELAY COMPENSATION: HOW TO CLAIM IT

Do you know a staggering 28-30% of the flights in the United States have been delayed so far in 2024? Flight delays or canceled flights are nothing new, but they end up ruining your trip and disrupting the activities that you may have included in your itinerary. Missing your flight due to delay means you have to rebook tickets, change your itinerary, seek refunds, elaborate communications, and deliberations with the airline companies, and whatnot. Is there a way to navigate flight delays or compensation for the US airlines?

Passengers can always claim compensation for every US flight that gets delayed or canceled. The EU261 and UK261 norms and passenger policies for US Airlines provide compensation if your flight gets delayed or canceled. This blog talks about everything you need to know about US flight delay compensation - what it is, how to claim it, the provisions and eligibility, and more. Let’s dive in.

Can You Claim Flight Delay Compensation for Delays?
While many American travelers seem unaware of this fact, the European Union and the UK (after Brexit) have very nuanced regulations to protect the passenger rights of those traveling with US Airlines and ensure you can avail yourself of them for all the right flight delay reasons. The EC261 and UK261 regulations ensure that you can claim compensation for US flights that are delayed for over three hours. However, the US flights should be departing from the defined peripheries of the European Union or the UK.

Broadly speaking, EC261 and UK261 rules will cover all flights that leave from any EU/UK airport, regardless of the name of the air carrier. These regulations also cover all flights landing or leaving any EU/UK airports given the air carrier services are based in EU/UK. So, if your flight leaves Frankfurt or Milan and arrives in Paris in the wee hours, or if you arrive in Berlin in the dead of night, you claim flight delay compensation.

British carrier - New York to Berlin with British Airways - Compensation: Yes
EU carrier - Paris to San Francisco with Air France - Compensation: Yes
Non-UK/Non-EU carrier from Amsterdam to New Jersey - Compensation: Yes
Non-UK/Non-EU to UK - Newark to Tokyo with Southwest Airlines - Compensation: No
Non-EU/UK carrier from non-EU/UK airport - Chicago to Madrid with American Airlines - Compensation: No

However, as of the current state, the US guidelines do not mention any special federal laws that mandate airline authorities to provide flight delay compensation to passengers. Unlike the United Kingdom and the European Union, where you can reserve your passenger rights in place, US law does not guarantee its passengers any compensation in case of flight delays or flight cancellations owing to operational inefficiencies. However, DOT’s directives published recently regulate ticket refunds in detail for cases of flight delays and cancellations.

The silver lining has been drawn recently for all traveling US airlines with recent developments in air passenger rights. The current Biden administration has laid down numerous rules to improve consumer rights in the aviation industry. Efforts have been made to introduce severe legal consequences for airlines that treat passengers unrightfully in the event of delays or cancellations and set clear guidelines stating the responsibilities of carriers.

Nonetheless, you may choose to leave the US passenger rights trail since you will anyway have the EC261/UK261 benefits right up your sleeves if you're traveling to or from Europe. You can charge up to:

Flights within 1500 km ~ €250 (£220) per passenger
Internal EU flights that go over 1,500 km ~ €400 per passenger
Flights: 1,500 - 3,500 km ~ €400 (£350) per passenger
Flights that go over 3,500 km ~ €600 (£520)

Here’s when you can claim the above compensation:

For delayed flights: if the delay is for three hours or more.
For canceled flights: if the airline cancels the flight in less than 14 days from the original departure date.
For overbookings: If you are denied entry due to overbooking
However, you cannot claim a compensation if the cancellation or delay occurs due to extraordinary circumstances, like bad weather or political unrest.

What Should You Do When Your Flight Is Delayed or Canceled?
If you experience a flight delay or cancellation, here’s what you need to do:

Always keep your boarding pass, baggage tags, ticket confirmation, and all other travel documents handy.
Reach out to the airline authorities on their customer service portals, asking about the reasons behind flight delays or cancellations.
If the reasons satisfy your eligibility for compensation, back up your claim with valid documentation.
You can also seek extra benefits like food, drinks, refreshments, etc. You can also seek transportation and accommodation if the alternative flight takes more time to reach the destination than the original flight.
Be very sure before you sign waivers or accept vouchers offered in lieu of your right to flight delay compensation.
Some other things to remember
If you are a part of the frequent flyer program for renowned airlines, here are a few more tips to remember.

Take the earliest flight whenever possible and always buy travel insurance. Even if your airline rejects your compensation request for flight delay, travel insurance will help you reimburse your expenses like rental cars or hotel rooms.
Consider downloading the airline app ahead of your trip so you can immediately contact the customer desk in case of any itinerary disruptions. Also, be very sure when purchasing the ticket what category it is and what perks or add-ons it includes.
Prefer not to buy the cheapest fare. Most of the time, these category tickets lead to disappointment and travel hurdles. They usually come with innumerable conditions and clauses, making the compensation process complicated.
Rights entitled to domestic flights
When traveling within the US region, your rights for flight delays are guided by the Passengers’ Bill of Rights and the airline’s contract of carriage. The Passengers’ Bill was introduced by the US government to ensure generic protection provisions against flight delays and flight cancellations.

According to the Passengers’ Bill of Rights, airlines must assure you all the necessary and accurate information about the status of your flight delay, including reasons for delays or cancellations and the estimated arrival and departure time. However, there’s no compulsion on federal grounds to provide flight delay compensation in the US.

Rights entitled to international flights
Your rights for international flights may vary significantly based on the rules and regulations of the operating airlines and the destination. For example, if a European airline service happens to operate your flight or is landing at an airport located in the EU, you will be covered entirely by the EC261 provisions. It will offer more substantial compensation, even the total value of tickets, in case of delays and cancellations.

However, if your international flight gets delayed or operated by a US airline service, the Passengers’ Bill of Rights will come into play, but you may not get any benefit under US airline provisions for flight delays.

Policies For US Airlines Flight Delay Compensation
Flight delay policies largely depend upon the playbook each US airline service has. Some carriers will offer more comprehensive US flight delay compensation and assistance. At the same time, others may avert the US flight cancellation refund entirely and instead convince you to opt for a waiver in exchange for add-ons. Here are the flight delay compensation policies of some of the major US airlines.

United Airlines compensation
United Airlines flight delay compensation includes critical support and services to the affected passenger. In case of significant delays, the carrier will help you rebook on the same airline without incurring additional costs. Also, you will have the scope to rebook on their partner airlines or any other carrier services in agreements for prolonged delays with your airlines, ensuring you can have a better trip.

For delays resulting in a waiting time of more than three hours, the airline will provide meal vouchers or cash to fulfill your dining needs during the haul. In case of overnight delays, United Airlines offers complimentary accommodation to ensure you don’t have to wait at the airport and provides transportation to and from the hotel.

Jet Blue Airlines compensation
This airline has an escalating compensation framework. The minimum Jet Blue flight delay compensation is $50, which you may get in the form of travel credits if your flight gets delayed for more than three hours. The credit may also get adjusted and rise by another $50 for every added hour. However, the maximum credit you can get is $200 for a delay of six hours or more.

Once you have boarded the carrier, the flight delay compensation framework shifts to a $100 credit for delays between three to five hours. It increases to $175 for flight delays between five to six hours, with a capping of $250 maximum, for a flight that’s delayed more than six hours.

You will also get compensation if your flight is delayed on the ground after arriving. The credits are $50 for a delay of one or two hours. They will increase up to $125 for a delay of two to three hours and up to $200 for a flight delay of three hours or more.

Similar to the policies of other airlines, JetBlue will also help you rebook on other JetBlue flights or partner airlines. Or they will also give you vouchers for refreshments when your flight gets delayed for more than three hours. Additionally, you can avail hotel accommodation for overnight stays and get transportation to travel from and to the airport.

American Airlines compensation
You get a range of assistance, perks, and benefits under American Airlines flight delay compensation rules. This also includes rebooking on the same airline with absolutely no extra charges. Or you can also rebook on partner airlines or other carriers in case of longer hauls, ensuring you have alternative travel arrangements.

Additionally, if you are stuck in a delay of more than three hours on a domestic flight, you will receive meal vouchers or cash and a refund if you don’t want to go for an alternate flight. If you are traveling internationally, you can also request compensation if the flight delay extends beyond six hours.

Also, in case of an overnight delay, American Airlines offers complimentary accommodation in hotels so you can rest comfortably. It will also give complimentary ground transportation to and from the airport.

Claim Your Flight Delay Compensation with Click2Refund
Your travel journeys are a lot more than fighting for flight delay compensation or flight cancellation refunds. Click2Refund promises to deliver the best-in-class US flight delay compensation support. We will carefully examine your compensation claims, validate and build up reasons, prove your eligibility, provide support documentation, compute the compensation you deserve, and present the most robust case to ensure guaranteed success in getting US flight delay compensation, making it all a breeze.

To accelerate your flight delay compensation process, our team, with deep expertise in flight delay and cancellation claims, will give holistic assistance, helping you to cut through the paperwork maze and get the most out of the refunds. We specialize in handling delays and aiding you in navigating legal rights and hurdles.

How Click2Refund works?
At Click2Refund, we have made the process super easy, making flight delay compensation with US airlines efficient and accurate.

Make Your Claim:
We give you all the essential info about your flight, and our user-friendly free compensation calculator takes just 2 minutes.

Leave it all to us:
Our team will fight for your compensation, and our expert lawyers will handle all legal procedures.

Get Your Money Back in No Time:
We will ensure a swift resolution and transfer your compensation to you as quickly as possible.

Unlock the best deal for US flight delay compensation
Hope this blog helps you understand the intricacies of filing US flight delay compensations and flight cancellation refunds. Navigating the paper trail, dealing with airlines’ rule books smartly, and getting the maximum refunds is no cakewalk. Services like Click2Refund unburden you from this tedious, complex task and do all the hard work for you. Choose us because we ensure:

High Success Rate:
Airline companies often reject valid claims, but our expertise and persistence ensure a success rate of over 98%.

Hassle-Free Process:
Submit your details online and let us handle the rest.
No Cost Risk:
We operate on a no-win, no-fee basis, ensuring a risk-free experience for you.
Want to know how much US airlines owe you for flight delays? Check out our flight delay compensation calculator in just two minutes. No obligations!

12/28/2024

How to Find Past Flight Information?

Do you know that even past flight information can be critical at desperate times? If you have missed your flights and now want to claim compensation or are facing a significant delay that has ruined your entire itinerary but want the airlines to compensate for your struggles, you need past flight information.

Your past flight information verifies your travel details and helps resolve disputes, track frequent flier miles, and maintain accurate travel records for personal or business purposes. But the question is, how can you find flight information for past flights?

Today, numerous ways exist to check and verify your flight details for your past travels. You can either reach out to your travel agency or airline services. You can check your email records. You can also go for flight-tracking websites and apps. These are just a few ways. This blog will discuss all these ways to find past flight information in detail. Read further to learn more.

Why is past flight information critical?
Past flight information is critical not only to file compensation but also to numerous administrative tasks.

Verification
It helps confirm travel dates and details and ensures you are storing accurate personal and professional records.

Reimbursement and compensation
Information about past flights is important for claiming travel expenses and filing flight delay compensations and flight cancellation refund.

Frequent flier programs
If you want to leverage discounts or favorable payment terms as a frequent flier, you need to save all your past flight information. This will help you track your accumulated miles and ensure you receive and use benefits from loyalty programs.

Legal and insurance
Past flight information is crucial for insurance claims, fighting legal disputes with the airlines, or immigration purposes.

Travel planning
It helps you plan your future travels by reviewing past itineraries, identifying preferred airlines or airline services that caused you trouble, and optimizing travel experiences.

Past flight information for flight delay compensation
Finding past flight information is crucial if you want to file flight delay compensation claim with the airlines. It serves as proof of travel and validates if your flight was delayed or that you missed your connecting flight. The details in the flight data will assist the airlines or your travel agent confirm the length and the underlying reasons behind the delay and ensure that your claim fulfills all the required eligibility criteria for refunds.

Accurate past flight information is also essential if you want to pursue it in legal proceedings. In these proceedings, regulatory bodies would ask for proof to support your case effectively and streamline the claim process.

Proof of Travel
Past information about a flight helps to confirm that you had final reservations for a particular flight, and it was delayed. Airlines will use this as proof to verify whether you have traveled to your final destination.

Verification of Delay
The details of flight schedules, such as departure or arrival times, help verify the duration of the entire journey and the length traveled. Flight delay compensation heavily relies on the time and distance traveled as it determines the amount you would get as a refund. These records ensure that you have traveled at least the minimum distance as guided by EC261 rules and compiled with the eligibility criteria.

Compensation Eligibility
Compensation regulations mention specific conditions, such as the duration of the delay and extraordinary conditions, that exclude a passenger from the compensation benefit. Past flight information will help determine compliance with these criteria.

Claim Submission
When submitting a compensation claim to airlines, you must attach precise and nuanced flight details. You must include information to avoid falling out of the benefits, and airlines will refuse to pay any compensation.

How to find past flight information?
Using past flight information is essential for many reasons. It is beneficial when claiming flight delay compensation or filing for a flight cancellation refund. It helps verify travel dates, calculate flier miles, claim reimbursements, etc.

Various methods can help you access this information. You can contact the airlines directly to get detailed records. You can also check email confirmations in your inbox, which contain comprehensive flight details. If you are a frequent flier, your accounts on airline websites or browser calendars will also mark the details and show travel details in the history.

In addition, you can also review credit card statements that you might have used to book your tickets. Travel agencies can also provide you with the details if they maintain proper records in physical or digital format. The last is services like Click2Refund, which can help you coordinate with various stakeholders or give you the necessary ways to collect past flight information and also assist you in processing the data for your legal or compensation purposes.

1. Contact the Airline Directly
The most straightforward way to get past flight information is to contact the airlines directly. Every airline has a dedicated customer help desk. The customer service team is always well-equipped to handle such requests and provides everything you need to know about your previous journeys. However, they might ask you for basic personal data like your passport number, frequent flier details, etc., to locate the past flight you had been searching for.

For example, if you traveled to Dubai from Frankfurt through Lufthansa, you could call their customer help desk and ask them to retrieve your itinerary details. You can also email their info desk, which is the official email mentioned on the Lufthansa website. You can also submit your details to fight refund agencies and retrieve basic flight information from their repository.

When communicating directly with the airlines, be very clear and transparent about why you need the information and what exactly you are looking for in those details. This will help make the process faster and smoother.

2. Online Booking Platforms
Numerous booking platforms help passengers book their trips. Booking.com, Thomas Cook, Skyscanner, Clear Trip, etc., are famous names that have recently become very popular. If you prefer using these booking platforms to book your flight tickets, these platforms are your place to search for your past flight information. All you have to do is log in, go to your travel history section, scroll through it, and collect the flight info you need. The section for ‘My Trips’ or ‘Booking History’ contains the list of your past travels in chronological order, giving a quick summary of dates, destinations, and other critical data.

When booking, a traveler usually has to either check out as a guest or create a personal account. This archive allows you to access your travel details anytime, anywhere, and very quickly, locating your past flight data. Basically, you can choose to forget, but your booking partners remember everything.

3. Check Your Email Inbox
When you book tickets for a flight, you receive a booking confirmation in your email inbox, either from the booking agency or the airline services. This email usually includes your travel date, flight number, PNR number, destination details, departure and arrival times, terminals in the airport, and any other services you have purchased.

If you are looking to trace back to any particular flight, all you have to do is apply filters in your inbox search box and type either the date of your travel or the name of the agency or booking agency. Emails are the fastest and easiest way to find your flight information. There is no clutter of papers to dive into or hour-long conversation with the airline help desk or agency reception. You may also find a dedicated folder for flight notifications or airline emails to streamline the process.

4. Tracking websites and apps
The next source in the list is tracking websites and apps like FlightRadar24, which can be great for retrieving current and past flight information. These websites are dedicated sources for monitoring flight status. Many of these website services have extended their services to offering flight history. This can be especially useful for verifying and matching data when claiming flight cancellation or flight delay compensation.

For instance, these tracking websites will give you historical patterns of flight delays of a particular airline, letting the authorities examine whether their flights are constantly delayed, at what time the flight reached the original destination, by how many hours the flight was delayed, whether there was any connected flight relying on a particular flight, and so on. The data can be analyzed beyond trajectory, timings, etc.

These are very straightforward to use. You enter the flight name and date and follow the instructions. You will get the departure and arrival details along with other movement details. The extensive databases give detailed information on past flights and are a go-to source for tracing flights.

5. Evaluating Passports
Apart from tickets and booking sites, passports always hold critical travel proof, especially if you are traveling internationally. Passports have stamps, annotations, immigration details, etc., that often offer deep insights into your past destinations and flights. When clubbed with visas and boarding passes, passports can help you put together the missing information from your past travel.

For instance, you are traveling to Qatar from Ataturk Airport on, say, 10th June 2024, with an exit stamp from Sabiha Gokcen International Airport, Istanbul (Turkey) on 22nd June 2024. This indicates a trip to Qatar from Turkey for that period. While not the most efficient way, passports can be tangible proof of your travel and its timelines.

6. Compensation and Refund Agency
If you want to use the past flight information for compensation or refund purposes, the best way is to leave it to professional refund experts like Click2Refund. Whether it's flight delay or cancellation, denied entry, or missed connection flight, the team with professional refund skills will help you retrieve all the necessary data from authentic sources. Not just that, they will also assist in filing compensation and leverage the available data in the best possible way to help you get the maximum amount.

Tips For Maintaining Your Repository for Past Flight Information
How do you find flight information from the past? The best way is to build a repository for every flight detail. Here’s how you can do it.

Dedicated email folder
Consider organizing all your flight confirmations and travel notifications in a separate, distinct folder and making sure it is easy to access across devices. This will help you locate booking details, itineraries, and any other information quickly without sifting through a cluttered inbox.

Digital document scanning apps
Numerous document apps, such as Microsoft Office Lens, Evernote, Digital Journal, etc., can help you store your flight tickets, boarding passes, and other critical travel documents digitally. These apps not only help organize your documents but also allow you to access them through any device, ensuring you have the travel details at your fingertips.

Maintain a travel journal.
Consider keeping a dedicated travel diary or a planner notebook to record every travel-related transaction, including details on tickets and boarding passes. You can either do it manually in a hard-bind laptop, create a spreadsheet with tabs for all major-minor travel information, or download any journal application and segregate your information into monetary transactions, travel notifications itineraries, and other miscellaneous details. You use them later to reminisce about your trips or initiate other mission-critical actions like filing flight delay compensation.

Summing Up
We hope this blog helps you understand how to find past flight information. While there are many ways to trace back information for a past flight, checking emails, contacting booking platforms or airlines, or using tracking websites or APIs are some of the easiest ways to do it. Past flight information is especially critical if you seek compensation for a delayed flight.

Speaking of which, Click2Refund is the best solution for all your flight delay compensation needs. Our team of deep expertise will go through your case, help you collect all the required flight details, process them, file compensation, comply with regulatory requirements, and sort legal proceedings if required. In short, you get a hassle-free way to get your flight information and get the refund you deserve.

Want to know more about your flight compensation? Check out our 2-minute flight delay compensation calculator. No obligation.

11/02/2024

Canada Supreme Court Mandates Compensation for Flight Delays: A Win for Travelers

https://www.click2refund.com/Blog/Canada-Supreme-Court-Mandates-Compensation-for-Flight-Delays-A-Win-for-Travelers

You close all your tasks for the day, prepare your itinerary carefully, and reach the airport after navigating traffic, only to find out that your flight is delayed indefinitely without any prior notification or canceled without any reason. Or, the airlines had a major technical glitch, and all passengers, including you, are now stranded in the airport with no further overview of what’s happening. It's not an ideal situation, isn’t it?

Unfortunately, many airlines in many countries still don’t compensate their passengers for all the hassles they have to go through and all the itineraries and planning that get disrupted. Identifying the intensity of troubles passengers have to navigate, the Canadian Supreme Court, very recently, in its verdict in its verdict, directed all airlines to compensate passengers for major international flight disruptions like flight delays and cancellations. What does this mean for passengers? And why is this a significant ruling, and how will it benefit you? This blog has got you covered.

What is the verdict all about?

The Supreme Court of Canada has recently declared that airlines must compensate passengers for various international flight disruptions like denied entry due to overbooking, delays, cancellations, etc. And that, Canada's air passenger protection regulations completely align with this ruling and won't violate any international law.

It was a unanimous ruling, with all nine justices dismissing the appeal filed by two airline companies and a group of air carriers serving Canadian and other global airports. The airlines argued that Canada's Air Passenger Protection Regulations of 2019 violated the Montreal Convention, which came into force as an international treaty in 2001.

However, the Air Passenger Protection Regulations are known to impose obligations on airlines in cases of flight delays, boarding denials, cancellations, lost or damaged bags, and more. Moreover, these obligations focus on ensuring that airlines take responsibility in cases of flight cancellations, delays, and boarding denial and protect passengers' interests. Airlines are also supposed to explain the reasons behind these disruptions and offer free services like food, drinks, access to lounges, etc., to make passengers feel comfortable, significantly when a flight is delayed on the runway.

Additionally, the airlines must also refund baggage fees if it is lost or damaged permanently, on top of any damages, as mentioned by the Montreal Convention.

The Supreme Court, however, will hear all airlines' challenges to federal passenger protection rules. Liberals table legislation that overhauls passenger rights. Interestingly, more than half of Air Canada's flights during the Canada Day weekend were either delayed or canceled. In such cases, Article 29 of the convention allows the airlines to compensate for any action for damages only if it's subjected to the conditions and limits of liabilities described by the convention.

The airlines also argue that Article 29 needs a provision for compensating passengers only if they are regulated by the conventions, that 2019 passenger protection rules will eventually be violated, and that exclusivity will be lost.

Now the only question that the court considered was whether the compensation regime directed by the 2019 regulations asks the airlines to give flight delay compensation to the passengers along with fixed financial benefits and that it can exist simultaneously with the Montreal Convention.

The Reason Behind the Verdict

Do you know that during the Canada Day long weekend this year, Air Canada canceled and delayed nearly 2000 flights? And that nearly half of all departures and arrivals by the country's biggest airlines, like Air Canada Rouge and Jazz Aviation, were disrupted throughout that week?

Around 1965, flights were reported to be delayed or canceled, affecting a whopping 52% of scheduled takeoffs and arrivals. This number, however, contrasts with other Canadian airlines like WestJet , Air Transat , Flair Airlines, etc., which registered somewhat lower disruptions.

Moreover, social and print media were flooded with posts and photos of ever-stretching lines and extremely crowded airports in Toronto and Montreal, as frustrated passengers took to online platforms and shared the hassles they faced and the ultimate chaos at the airport.

In addition, tight-packed schedules, a limited number of air carriers, long overhauls between two destinations for international flights, understaffing, etc, are some of the primary reasons why such a big airline authority like Air Canada ends up giving torments to passengers.

The new Supreme Court verdict will force such airlines to be more proactive and remove the blockers so passengers can have a seamless travel experience. Only in case of exceptions like extreme weather or political unrest will airlines have to assure flight delay compensation and flight cancellation refunds to all affected customers.

Where is the verdict stemming from?

In 2001 Canada signed the Montreal Convention and ratified in 2002, and implemented it into the Canadian Law, incorporating it into the Carriage by Air Act. This convention aims to balance the airlines’ interest and international passengers by altering the burden of proof, which means you don’t have to prove inefficiency on the part of your airline carrier to claim compensation, but all the while restricting an airline’s accountability and liability for such refunds.

However, the Federal Government amended the Canada Transportation Act in 2018, making it compulsory for the Montreal Convention to make regulations relating to global air travel. In 2019, the convention implemented this law by introducing the APPRs (Airport Passenger Processing Regulations).

Additionally, these APPRs prescribed, streamlined, and standardized flight delay compensation and refunds for denied boarding and cancellation due to disruptions that could have been controlled by airlines. Provisions also focus on dealing with compensation for baggage fees if the airline damages or loses a passenger’s valuables or baggage when in transit.

However, the International Air Transport Association, the Air Transportation Association of America, and many other carriers challenged the APPRs by making a statutory appeal before the Federal Court of Appeal. The Airlines argued that the APPRs do not align with the principle of exclusivity mentioned in the Montreal Convention provisions, which states that “any action of damage” would be remitted only as mentioned in the Montreal Convention, where the part of actions of damages was supposed to be decided by the court.

The Federal Court of Appeal, therefore, dismissed the challenge held by the Airlines except for the provisions relating to the temporary loss of a passenger’s luggage. The Federal Court held that the compensation given to passengers under the APPRs should never fall within the meaning of “any action for damages” and does not violate any rules of the Montreal Convention, thereby validating all APPRs regulations.

What does the Canadian Airlines vs Supreme Court verdict mean for passengers?

According to the recent verdict, if you are denied boarding overbooking, you will be eligible to claim a refund of as high as $2400. For other sorts of flight delays and cancellations, you can get a flight warrant compensation summing up to $1000. The cherry on top, you can also receive up to $2300 if airlines lose your baggage. However, all these numbers are subject to change based on the exchange rates.

All these measures will focus on pushing airlines to improve flying experiences for passengers and comply with the rights of travelers. Moreover, since its inception five years ago, the government has taken several significant steps to tighten these rules and pave the way for proactive measures to reduce airport chaos, overcrowded baggage belt areas, and never-ending security lines.

Additionally, in 2023, the government amended several laws to bridge the gaps that allowed airlines, over time, to avoid responsibilities towards passengers, never paying them the deserved flight delay compensation or flight cancellation refund. These laws will now help the CTA to build a more solid and streamlined infrastructure for travelers’ complaint resolution. Additionally, the new provision will also help structure penalties by implementing a whopping $250,000 maximum fine for airline violations and ensure compliance, which is ten times increase compared to the earlier regulations.

There’s also another amendment that is yet to come into effect and will ensure that the regulatory cost of complaints lies in the airlines’ court. This means the measure costing airlines $790 per complaint under a recent proposal by one of the regulators will improve the airlines’ services, thereby reducing grievances against them. Meanwhile, the complaints continue to be stored at Canada’s transport regulator, reporting claims as high as 78,000 last month.

Claim Your Flight Delay Compensation with Click2Refund
Don’t let your travel journeys get confined to fighting for flight delay compensation or flight cancellation refunds. Rely on Click2Refund to get the best-in-class Canada and EU flight delay compensation support. We will thoroughly evaluate your compensation claims, validate and build up reasons, prove your eligibility, provide support documentation, compute the compensation you deserve, and present the most robust case to ensure guaranteed success in getting flight delay compensation.

Moreover, to fast-track your flight delay compensation process, our team, with deep expertise in flight delay and cancellation claims, will deliver robust assistance, helping you cut through the paperwork maze and get the most out of the refunds.

Check your eligibility under relevant regulations with Click2Refund’s free compensation calculator.

How Click2Refund works?

At Click2Refund, we have made the process super easy, making flight delay compensation with US airlines efficient and accurate.

Make Your Claim:

We give you all the essential info about your flight, and our user-friendly free compensation calculator takes just 2 minutes.

Leave it all to Us:

Our team will fight for your compensation, and our expert lawyers will handle all legal procedures.

Get Your Money Back in No Time:

We will ensure a swift resolution and transfer your compensation to you as quickly as possible.

Unlock the best deal for flight delay compensation
Hope this blog helps you understand the new flight delay compensation introduced by the Canadian Supreme Court and how it gives an edge to passengers over airlines. The challenge made by airlines in Canada against APPRs is proof of how, most of the time, authorities prefer unburdening themselves of their responsibilities towards their passengers, neglecting the basic protection rules.

To help you deal with these carriers and ensure you get the best compensation deal, Click2Refund leads these complex tasks and does all the hard work for you. Choose us because we provide:

High Success Rate:
Airline companies often reject valid claims, but our expertise and persistence ensure a success rate of over 98%.

Hassle-Free Process:
Submit your details online and let us handle the rest.

No Cost Risk:
We operate on a no-win, no-fee basis, ensuring a risk-free experience for you.

Want to know how much Canadian airlines owe you for flight delays? Check out our flight delay compensation calculator in just two minutes. No obligations!