Aire Mar y Arena - Agencia de Viajes y Turismo

MISIÓN
Ser una empresa solida e innovadora que provee soluciones turísticas, con una excelente planeación de paquetes vacacionales y actividades recreativas que consigan materializar los sueños de viajar a nivel personal, familiar y de grupos; a través de un servicio de calidad aplicado en cada una de nuestras propuestas. MISSION
Being a solid and innovative company that provides tourist solutio

ns, with excellent planning of vacation packages and recreational activities that can realize the dreams of traveling on a personal, family and group level; Through a quality service applied in each of our proposals. Para el año 2020 posicionarnos como una de las más destacadas agencias de turismo, a nivel regional; creando un modelo de servicio reconocido no solo por la confiabilidad , si no por el compromiso y responsabilidad, logrando así la preferencia y fidelidad de nuestros CLIENTES. For the year 2020 we position ourselves as one of the most prominent tourism agencies, at the regional level; Creating a service model recognized not only for reliability, but for commitment and responsibility, thus achieving the preference and fidelity of our CLIENTS. Suministra servicios integrales turísticos de calidad en cumplimiento del marco legal normativo y requisitos establecidos, en busca de identificar y satisfacer las necesidades del cliente de manera oportuna, confiable y segura, con talento humano comprometido y competente, garantizando el cumplimiento efectivo de los procesos y construyendo una cultura. Siempre comprometidos con nuestras responsabilidades empresariales y sociales, optimizando los recursos en armonía con el medio ambiente. It provides quality tourist services in compliance with the legal framework and established requirements, in order to identify and satisfy the client's needs in a timely, reliable and safe manner, with committed and competent human talent, guaranteeing the effective fulfillment of the processes and building a culture. Always, committed to our business and social responsibilities, optimizing resources in harmony with the environment. VALORES CORPORATIVOS
Los valores son la guía para cumplir nuestra misión y avanzar en el logro de nuestra visión. Puntualidad: Actuamos con disciplina cumpliendo a tiempo nuestros compromisos. Transparencia: Realizamos nuestra gestión de forma objetiva, clara y verificable. Respeto: Interactuamos reconociendo los intereses colectivos, la diversidad individual, la sostenibilidad de los recursos naturales y la institucionalidad. Equidad: Procedemos con justicia, igualdad e imparcialidad, buscando un impacto social positivo e inclusivo. Integridad: Actuamos con firmeza, rectitud, honestidad, coherencia y sinceridad. CORPORATE VALUES
Values are the guide to fulfill our mission and advance in the achievement of our vision. Punctuality: We act with discipline fulfilling our commitments in time. Transparency: We carry out our management objectively, clearly and verifiably. Respect: We interact by recognizing collective interests, individual diversity, the sustainability of natural resources and institutionality. Equity: We proceed with justice, equality and impartiality, seeking a positive and inclusive social impact. Integrity: We act with firmness, rectitude, honesty, consistency and sincerity. In pursuance of the provisions of article 17 of Law 679 of 2001, I undertake to warn the tourist that the exploitation and sexual abuse of minors in the country are criminally and administratively sanctioned, according to the laws in force.Complies Law 17 of 1981 and Resolution 1367 of 2000 against the commercialization and traffic of species of fauna and flora. It rejects the commercialization and illegal traffic of regional and national cultural property, Law 103 of 1991 and its Decree 904 of 1941, Law 397 of 1997 and its Decree 833 of 2002, Law 1185 of 2008.Protects smoke-free spaces Law 1335 of 2009.Rejects discrimination or acts of racism to the vulnerable population. Law 1752 of 2015 and Law 1482 of 2011.The personal data that have been collected through this channel will be processed in accordance with the provisions of Law 1581 2012.We invite you to make rational use of water and energy, have a final disposal of waste and a commitment to reduce, reuse and recycle.