12/01/2024
Victor Tours is looking for a new team member for the " Travel Specialist" position.
Who are we:
Victor Tours is a Belgrade-based incoming tour operator and destination management company (DMC). In previous years, we've done some really cool things... We've made a couple of thousands of visitors return to their home countries with excellent impressions about Serbia and the Balkans; we made a broad network of partners from various corners of the world; we've invested a lot of effort in spreading the good voice about Belgrade, Serbia, the Balkans region, and much more.
Now we are looking for a new team member for the "Travel Specialist" position.
You are welcome to our team if you are:
• reliable, responsible, and passionate about Serbia and the Balkans
• ready to commit yourself to diverse challenges
• capable of working independently, but you also enjoy participating in teamwork
Our expectations:
• confident English language knowledge
• good verbal and written communication skills
• problem-solving skills
• ability to negotiate effectively
• good organizational skills (very important)
• ability to manage time and prioritize tasks
• precision and responsibility
• detail-oriented and organized
• positive attitude
• a reasonable understanding of international travel trends
• knowledge of other languages except English will be considered an advantage
Tasks:
• designing programs and itineraries for tours in Serbia and the Balkans region for groups and individuals
• communication with clients to determine travel needs, budgets, and preferences
• communications and negotiations with service providers: hotels, restaurants, guides, and transport companies
• building and maintaining relationships with B2B partners
• coordinating travel packages, including transportation, accommodations, tours, and activities.
• monitoring and reporting about the quality of realization of travel packages
• handling travel issues, conflicts, complaints, cancelations and refunds
• collect and handle payments and keep financial statements and documents
• occasionally, other jobs common for a tour operator business
We're offering:
• a full-time job in a growing company
• a salary competitive for the industry
• a variety of challenging tasks
• a professional environment, good working atmosphere & full team support
• a supportive atmosphere where knowledge, hard work, and good initiatives are recognized and rewarded
• a chance to constantly learn and grow personally and within the organization
• an opportunity to represent and promote your country
If you are interested in joining our team and feel that you fulfill our expectations send your application with attached CV to [email protected]