21/01/2025
Collaborating for Unique Journeys and Sustainability – 4th Chief Tour Guide Meeting in Berlin 🤝
On January 9, 2025, we had the pleasure of welcoming 18 of our chief tour guides from across Europe to Berlin. Under the theme “How do we create the perfect journey? What role does the tour guide play in fulfilling a traveler’s dream, and how can the tour operator provide support?” we exchanged experiences, shared updates from Lernidee, and worked in workshops and training sessions to enhance our trips and operations. The workshop was led by Matthias Palm, an experienced tour guide and former head of tour guide management at a travel company.
A key part of the day was the working groups between our tour guides and product management. In these focused discussions, we explored improvements, innovations, and challenges to ensure we maintain the high-quality standards of our journeys.
Another important focus was sustainability: For many years, Lernidee has supported social projects in our travel destinations with monetary and material donations, such as bicycles for schoolgirls in Namibia or educational materials in Laos. Together with our partners atmosfair and Travelife for Tour Operators, we are expanding this commitment. Our tour guides provide invaluable insights into current issues and local projects, which helps us refine our efforts. We look forward to fostering this exchange even further in the future.
The productive day concluded with a relaxed Italian dinner – a wonderful way to celebrate teamwork and our shared passion for extraordinary travel experiences.
A heartfelt thank you to all participants who made this meeting so enriching and to our colleagues Felix Willeke, Nurlan Mukash, Jakob Rastetter, Laura Wertsch, Martina Germanova, and Matthias Palm for their contributions and excellent preparations! ❤️🙏