TUIvillas.com

TUIvillas.com Welcome to the official page of TUI Villas, an international holiday rental portal with more than 300,000 holiday homes

TUI Villas is a trademark of Wolters Reisen GmbH, based in Stuhr near Bremen and in Düsseldorf. Wolters is licensee of the trademark TUI.

▶️ www.tuivillas.com/us_en/about_us

10/08/2020

☎️ Update zur telefonischen Erreichbarkeit ☎️

Liebe TUI Villas Community, wenn ihr euer Anliegen lieber telefonisch klären möchtet, so sind wir ab sofort von Montag bis Freitag zwischen 10 und 12 Uhr sowie zwischen 14 und 16 Uhr unter der Nummer +49211 668878800 für euch da.

👉 Aufgrund des immer noch sehr großen Anfragevolumens kann es zu Wartezeiten kommen.

Liebe Grüße, wir wünschen euch einen tollen Wochenstart!
Euer Team von TUI Villas

15/06/2020

❗️ Dear customers,

we know that the current situation is very difficult for you and your travel plans looked a little different some months ago. We are very sorry about that! Our top priority is to process your requests and cancellations as quickly as possible. You might ask yourself why we are hardly reachable by phone, why the response time to your emails is often extremely long and why you simply cannot reach us. Let us assure you, every single one of you is important to us! Our whole team is working hard to answer all your questions. 💪

Due to the Corona crisis and the travel restrictions (many countries have different regulations down to regional level) our automated processes could not continue and there was more and more work to be done. In order to make the processing more efficient and to be able to handle more emails per day, we decided to severely limit our telephone availability. In retrospect, we should have communicated this better to avoid frustration. Again we are very sorry.

But we are very much looking forward: Little by little, more and more countries are opening their borders and allowing to rent holiday homes. So we are finally allowed to not only make cancellations but also bookings again. 🙌 Many other departments provide additional support to our customer service. We do our best to meet every request. However, not all processes run smoothly yet - every single process must be checked manually and often requires consultation with partners or owners. So it is possible that your old booking is still being clarified, while a new booking can be handled without any problems.

Be assured that we will process every email and never forget any of you!

Here on Facebook we try to answer urgent questions directly or pass them on to our experts in the service department to help you as fast as possible (the fastest way is to send us a PN with your booking number directly).

If your request is not very urgent, you can help us a lot by waiting until we contact you.

The whole TUI Villas team is working hard to help you. Thank you very much for your patience and understanding. We will keep you informed about our next steps here on Facebook. 📣

Your TUI Villas team

Adresse

Parselvalstraße 7a
Düsseldorf
40468

Öffnungszeiten

Montag 09:00 - 18:00
Dienstag 09:00 - 18:00
Mittwoch 09:00 - 18:00
Donnerstag 09:00 - 18:00
Freitag 09:00 - 18:00
Samstag 10:00 - 13:00

Telefon

+49 211 668878800

Webseite

Produkte

More than 300,000 holiday homes across Europe – a holiday home by the Baltic Sea, a finca on Majorca, a holiday apartment on the Adriatic, a country estate in Tuscany, a mountain lodge in the Austrian Alps or a city apartment in Paris.

Benachrichtigungen

Lassen Sie sich von uns eine E-Mail senden und seien Sie der erste der Neuigkeiten und Aktionen von TUIvillas.com erfährt. Ihre E-Mail-Adresse wird nicht für andere Zwecke verwendet und Sie können sich jederzeit abmelden.

Service Kontaktieren

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On the search for inspiration? Our special tip: Croatian Adriatic Coast Croatia is a heavenly travel destination with over 5,000 kilometres of coastline and numerous large and small islands. Luxurious holiday home for 8 people https://www.tuivillas.com/897538 A dream!

Longing for that island feeling? Then off into this three-bedroom penthouse with a Jacuzzi and sea view on the island of Malta www.TUIvillas.com/939192

This holiday villa has a thatched roof which is typical of the country. It is located in the middle of a nature reserve. You can experience the South African countryside here at close quarters. www.TUIvillas.com/802765

Still free: Pool villa for 7 people in Croatia www.tuivillas.com/1263382 #croatia #poolvilla

You can spend your vacation directly by the water in this beautiful holiday village at the Mecklenburg Lake Plateau! www.TUIvillas.com/617571

A great design captured in fabulous photos – that was our spontaneous reaction to this holiday villa on Majorca. www.TUIvillas.com/1275100

Brand new to our range! Super chic holiday homes on the Pacific coast in the US state of Washington. Enjoy the countryside and take excursions into the surrounding area – e.g. to nearby Seattle or Vancouver Island. www.TUIvillas.com/pacific_coast_of_washington #westcoast

Spring is perfect for a beautiful city trip – for example in this chic apartment with its own roof terrace in Madrid. www.TUIvillas.com/937760 #madrid #spain

Holiday homes are also on offer as accommodation for long-distance trips. How about, e.g. the heavenly island of Bali where we have over 40 properties for you to select? www.TUIvillas.com/1151910 www.TUIvillas.com/1193618 www.TUIvillas.com/882433 www.TUIvillas.com/1144153 www.TUIvillas.com/1193617 #bali

With this holiday home in Denmark, you’ll have a sauna from where you can watch the world outside ;-) www.TUIvillas.com/1220113

This pool villa near Agadir really looks impressive from outside. Once you go inside, you’ll be surrounded by Moroccan-style interior furnishings that are totally beyond compare. www.TUIvillas.com/875075 #morocco #agadir

The owner of this pool villa in Croatia has demonstrated a great flair for stylish interior design. www.TUIvillas.com/967626

“A dream for those who are looking for peace, quiet and relaxation.” declared one holidaymaker about this holiday home on Madeira’s steep coast. www.TUIvillas.com/778540

City-apartment? TUI villa! Discover Lisbon! Modern apartment for up to four people, located in the heart of the historic old quarter. www.TUIvillas.com/661120

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TUI Villas is an international holiday home portal. You’ll find private holiday accommodation here as well as holiday parks and complexes throughout Europe and beyond. www.TUIvillas.com/about_us

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Andere Ferienhausvermietung in Düsseldorf

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