Retentionetix

09/08/2021

https://www.amazon.co.uk/Fitness-Club-Retention-view-floor/dp/180068035X/ref=mp_s_a_1_4?dchild=1&keywords=fitness+club+retention&qid=1628503024&sr=8-4

Fitness Club Retention: A view from the gym floor

03/09/2020

South Wales
Any personal trainers looking to buy into an existing well established gym? Get in touch we can give you some further details?

09/06/2020

What’s in your reopening plan?
Have you considered your risks?
If you need any help - let us know?

10/04/2020

What should gym owners being doing during lockdown?

1. Look after your customers and they will look after you. Communicate with them regularly.
2. Use the time to plan how you will be better when you reopen - what changes can you make?
3. Take stock - is your asset register up to date? (If you need a template let us know).
4. What can you do now? Are there any of those jobs you have been putting off that you can do while the club is closed?
5. Educate yourself. Read some books and increase your knowledge - (If you want a free copy of Fitness Club Retention full of tips, hints and guidance - message us now).

Good luck - stay safe

06/01/2020

Gyms that are not investing heavily in analytics in 2020 probably won’t be around in 2021 accordionists no to Forbes.

29/12/2019

Personal trainers looking to make the step into running their own fitness club - get in touch we can help. We have a blueprint for you to follow and a number of discreet clubs for sale.

28/06/2019

If you don’t know where
you are going, you’ll end
up someplace else.

19/02/2019

FREE - copy of Fitness Club Retention - the book that lifts the lid on growing your fitness business through retention and sales. Message us for your copy.

08/01/2019

Retention starts on the day the customer joins up.
If you don’t have the processes in place then it’s too late!

06/01/2019

“You have to learn the rules of the game. And then you have to play better than anyone else.”
Albert Einstein

27/12/2018

Any gyms / fitness clubs looking for FREE sales or retention training for employees - message us now!

09/09/2018

Retention crisis?

https://gocardless.com/blog/gym-member-retention-challenge/?utm_medium=paid&utm_source=linkedin&utm_campaign=uk_sept18_gym_lookalike&utm_content=retention_challenge_finance

UK gyms are facing a retention crisis, with alternative exercise and pay-as-you-go options on the rise, and Trustpilot ratings of top gyms still low.

31/08/2018

Interesting

20/07/2018

Improve customer retention:-
Create a process.
Improve the process.
Respect the process.

01/07/2018

Is behaviour change the key to customer retention or is technology the answer?
https://www.retentionetix.co.uk/2018/05/20/fitness-club-retention/

27/06/2018

Opening a new club - here are some pre-sell tips.
1. Decide how many memberships you need pre - opening - this is your sales target - go for it!
2. Phase sell your memberships. Offer x amount of memberships for x amount of money (your lowest price).
3. Have three phases of discount pre opening - for example - Only 200 memberships at $15 - once they are gone they are gone. Next 200 members pay $17 etc.
4. Advertise these as soon as possible - make sure you are set up back office to sign these people up.
5. Have an online join up option from day one.
6. Get some graphics or pictures and a plan of what your club will look like to show prospects.
7. Get out and talk to as many local businesses as possible - give them some guess passes and some marketing material and invite them to your opening party.
8. Plan an opening party and invite the most influential people in your community as well as any local reporters for TV or newspapers.
9. Offer some free memberships to worthy people in the community. Try to get some press coverage. Raise money for a local charity etc.
10. Get the word out there through any type of marketing you can. Make sure you measure how well each one does for you. The better performing ones can be used again.
I could go on and on but if you need some more ideas let me know.
Good luck

27/06/2018

https://twitter.com/retentionetix1/status/1012046136910151680

“Are you thriving or are you surviving? If it’s the latter - it’s time to get in touch with us and let us support you to success.”

17/06/2018

Todays top tips-
If you cannot measure it you cannot manage it!

Focus on making customers happy.

Create two way relationships with customers.

Prioritise on the important things.

07/06/2018

Please share this to help a good cause - it will make you Feelgood.

04/06/2018

https://www.linkedin.com/pulse/goal-setting-why-what-how-bachir-bastien

A Three-Dimensional Model Showing The Importance Of Goal-setting And How To Realize Your Most Desired Goals. “Give me a stock clerk with a goal, and I

27/05/2018

GOAL SETTING FOR RETENTION
Why fitness clubs should use goal setting to retain customers.

Goal setting is a powerful tool that will assist retention or adherence within an exercise setting ......
https://www.retentionetix.co.uk/2018/05/20/goal-setting-for-retention/

Why fitness clubs should use goal setting to retain customers. Goal setting is a powerful tool that will assist retention or adherence within an exercise setting. To fully appreciate goal setting you have to walk the walk and buy into the benefit of goal setting. To...

22/05/2018

Help a good cause .....

https://www.facebook.com/FeelGoodFactoryLlantrisant/posts/738580819599094

13/05/2018

If you need help retaining clients or customers then this book gives you all the answers. Some of the main concepts include:- the 5 stages of health club membership. The revolving door, people and exercise archetypes, the customer journey and delivering a 5 star experience to name but a few.

12/05/2018

12/05/2018

We don’t just help fitness clubs with retention we also help them with a whole range of issues. Get in touch now to find out how we can help.

17/04/2018

Fitness Club Retention
https://t.co/PFZgqvEJkv

This book takes a unique look at the problems fitness clubs and gyms deal with, and will lift the lid on why so many clubs lose as much as 50% of its customers on an annual basis. Author Paul Conway uses over 25 years’ experience of managing and owning fitness clubs to give an insider’s guide to...

25/03/2018

Retention doesn't cost it pays.

19/03/2018

What are you doing about the revolving door in your fitness club? Customers come in and leave so quickly they don’t even get any benefit. Want to stop the revolving door in your club - get in touch now.

24/02/2018

Need some help keeping hold of your customers
https://www.retentionetix.co.uk/retentionetix-our-services/customer-retention-consultancy/

RetentionEtix provide a customer focused consultation service that can include mystery shop visits, strategy development and a full retention audit.