17/11/2024
Not gonna lie, this does make me feel a bit ick, but I am doing it anyway!!
Celebrating our achievements can be difficult, I am very comfortable celebrating my achievements as a mum, we have 3 amazing kids, I am hugely proud, and I will absolutely take some credit for that.
But, when it comes to this kind of celebration, I feel a little uncomfortable. I have done many jobs, but one of my first was a "sales" job, cold calling people and trying to sell them advertising space, I HATED it, I cannot tell you how much I hated it!!
I then spent the rest of my career, doing everything I could to avoid "sales". However, when you run your own business, whatever that may be, you constantly have to "sell". Whether that business is selling a product or service, you have to be a salesperson, admin, marketing, accounts and all the other hats that come with the business.
However, there is no escaping from this "Sales" job, on the baseline I am selling holidays. However, it really is so much more than that! I see myself as a matchmaker, I know the products I sell really well, and If I don't know them I research, research & research some more. I get to know families, couples and dynamics to try and understand what would work for you.
I can spend hours, and I do mean hours, on a quote for a family, and once I have got it right, my job doesn't stop. I am making sure I have covered every small detail, are you guys celebrating something, do you have a special request I need to follow up.
When you are about to travel, has the plane been cancelled or delayed, has your taxi turned up at the airport, is your room ok when you arrive? Then when you are home, did you have a great time, is there any feedback you want to give.
This job is a full-time career for me, it is one I spend 8+ hours a day at my desk doing. I don't get a regular salary or wage, I get paid when you guys book holidays. So it is important for me that you guys book, otherwise I wonโt earn any money. But more than that, I am invested in your holiday on a personal level, I want you guys to have the best time, I want you to send me pics, when you get home I want to speak to you or get a message that the holiday was AMAZING!
So, yes, I am going to celebrate the fact that this year to date, I have sold ยฃ650k worth of holidays. 72 families this year have trusted me with one of the biggest decisions of the year, many of which have now booked 2 or more holidays with me, and continue to recommend me to their friends!
So, for that, I say a HUGE thank you to my amazingly loyal clients, cheesy as it may sound, I literally couldnโt do this without you! THANK YOU
