07/06/2022
GENERAL CIRCULAR TO ALL VISITORS SEEKING HAJ PACKAGE.
Tawafa Establishment for Muslim Europa, Australia, Americas and Turkiyye has relieved all those agents who previously had license to organise Haj Tours.
The Munazzem responsibility has been vested into selected Mutawwifs, this year, to market a limited range of Haj package direct to aspiring pilgrims providing an online portal to register their interest and, once selected through a process of “qurra” or drawing a lot, will be issued with a One Time Password OTP, allowing them to visit their site and to complete the form which would give them a choice of dates and hotels in Makkah and Madinah and allocate a mutawwif,
They will then be required to make the full payment online using their bank debit or credit cards.
https:// motawif.com.sa/home/ea.sa
There is no guarantee that a couple or more applying will get the same hotels or same dates and, if the application is rejected after payment is made, then whether there will be any refund.
We regret this decision by the Saudis of removing the agents who had an ideal role of not only explaining their package before our customers agreed, but to provide education through seminars and web page information, and to accompany them as their tour guides and facilitating all aspects of the expected services including their haj Hadi or sacrifice or qurbani and to guide them through the religious procedures through our huge experience.
Such service will not be available to online applicants.
Motawif | Hajj Packages
Tour Organiser
