MidAuchengowan

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Lochwinnoch
MidAuchengowan

Cozy and stylish self-catering holiday lets in Lochwinnoch, with stunning views over Castle Semple L

25/10/2024

Wee update to the cooking facilities of our units, now all equipped for with brand new air fryers, and the Cottage got a new all bells and whistles smart TV.

🥳🥳🥳🥳

11/10/2024

Northern Lights in the skies last night. What a view!

18/09/2024

What a day! From deep fog to gorgeous sunshine to the most incredible rising moon 🌝

22/08/2024

Not to be missed!

17/08/2024

Lovely day at near Edinburgh. It's just 1h away from us, and an amazing day trip. Very child friendly, combining modern art with nature, and for once a cafe that offers properly delicious food. A new favourite for sure 🙏🏽❤️🥳

27/07/2024

If you want to book our Studio, please book directly on our website and avoid at all costs using Booking.com. Despite multiple attempts, they still need to fix whatever is wrong with their system and they keep overbooking our unit.

For some reason, Cottage and Dome seem to be ok.

Thank you 🙏

17/07/2024

It has been a very stressful week here because of Booking.com and a glitch in their system, followed by highly inefficient customer service.

Several guests have been affected as our Studio was repeatedly overbooked. We tried our best to resolve the situation but it's an ongoing matter so had to send the following to booking.com.

"OFFICIAL COMPLAINT

This is to officially complain about the way your customer services and technical department have let my guests down over the last seven days, causing massive amounts of stress to both guests and myself.

It all started last Saturday when I realised that somehow your system had accepted two overlapping bookings for the same unit: 4844757667 and 4404409694. I called customer service, who stepped in and tried to organise alternative accommodation for the second guest. Eventually, the guest himself told me that your customer representative blamed me for what happened.

After this incident, I went to double-check all my bookings for the next few weeks and found out that The Studio had been double-booked twice. On Monday, 15th July, I was on the phone with your customer service for 48 min to resolve the matter. My query had to be escalated twice as your base-level advisors did no know what was happening. Eventually, I managed to speak to someone who explained to me that months ago, I had registered for the auto-fill option for cancelled reservations, and this is why my units were overbooked (why on Earth are you offering a service that doesn't see there is already a booking in place I have no idea). However, I asked the gentleman to deactivate that option on all my units, and he said he did. Then, his colleague cancelled and contacted the two guests affected by the double booking.

Two hours later, the same guest rebooked the same unit for the exact dates. So I called your customer service AGAIN, and contacted the guest myself. That booking got cancelled again. (res 4833490057 and 4851293226)

Three hours later, a new guest booked the same unit for the same date, which was AGAIN - 4924242761. I immediately sent him a message via your system to inform him of a mistake, then called your customer service to report the matter. Nothing happened, so on Tuesday, I sent another message to the guest and your customer service about that reservation. Still, nothing happened. On Tuesday evening, I tried calling the guest, but there was no reply. I sent him a text and sent another message to your customer service. Again, zero replies or actions.

One hour ago, the guest showed up at my property, claiming he had never received any messages or texts and blaming me for not having the accommodation for him.

All this is frankly unacceptable. It jeopardises a reputation built over 5 years of hard work and dedication.

I can only imagine how stressful it has been for those guests we couldn't accommodate, but it has not been easy for us either.

I would kindly request that an official apology be sent to the affected guests and decent compensation be given. "

08/07/2024

A rather bucolic setting for our Dome tonight 🤩👩🏽‍🌾🚜🐮🐏🐑

11/05/2024

Our lovely guests up at the Dome sent us this incredible photo taken last night. So wish we had stayed up longer!! 😀🥱

25/04/2024

Special welcome gift by ourselves and the very talented bunch at for our VIPs arriving today. This amazing family of 3 keeps coming back year after year and we are very thankful indeed 🙏🏽❤️👊🏽

11/04/2024

Lovely coverage on the for our this week. Raj stayed with us last summer and looks like she loved the peace and quiet, with the added convenience of being so close to Glasgow 😍😍😍 Feeling very flattered today 🫶
https://www.sundaypost.com/fp/glamping-near-glasgow-mid-auchengowan-dome/

24/03/2024

Due to a last minute cancellation, the Cottage is still available for the Easter holidays 🐇🐰🐤
With two large bedrooms and two bathrooms, it sleeps up to six people.
We are located 15 Min south of Glasgow Airport: an excellent base to explore some of the most stunning tourist destinations in Scotland.

18/01/2024

Running this workshop in 10days time, nice wee Sunday afternoon out.

08/01/2024

It doesn't get more beautiful than this 🌅 well worth having such cold temperatures for this 💖

30/12/2023

White glamping this NYE

Wishing all our past, present and future guests an amazing 2024!!

Looking forward to seeing you all ❤️❄️🍾🥂

22/12/2023

⭐⭐⭐CLEANERS WANTED ⭐⭐⭐
We are on the hunt again for a good cleaning company to help with our holiday lets. Yes we are demanding but rewarding too.

Our check out time is 11am and check in time is 4pm. A team of 2 people normally needs 1.5h for the Cottage, 45 Min for the Dome and 30 Min for the Studio. Check-ins could be any day of the week Mon to Sat.

If you think you could help, please get in touch 🙏🏼

Address

Beltrees Road
Lochwinnoch
PA124JS

Website

https://www.midauchengowan.co.uk/

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Videos

Nippy Nettles Gardening 🌟🫶🏽 After a longer than planned winter closure, the Dome is finally open again ready to welcome the guests arriving tomorrow!