What are the opening hours?

Monday 8am - 6pm Tuesday 8am - 6pm Wednesday 8am - 6pm Thursday 8am - 6pm Friday 8am - 6pm

DDU

The DDU is the specialist dental division of the MDU. Our expertise in dento-legal issues and complaints are unparalelled.

We are led and staffed by dentists who have real-life experience of the pressures and challenges you face every day. The MDU is a not-for-profit organisation wholly dedicated to our members. We offer our members expert guidance, personal support and robust defence. The MDU is led and staffed by doctors and dentists who have real-life experience of the pressures and challenges you face every day.

21/01/2025

We've updated our periodontology e-learning module with British Society of Periodontology.

Kick-start your learning for the new year and earn CPD: https://ow.ly/39n950Usqmr

15/01/2025

It's easy to see the appeal of AI-powered record-keeping in a busy practice.

But how do you make sure a time-saving tool doesn't become a risky shortcut?

We discuss the risks and how to avoid them: https://ow.ly/yQTt50UBHGg

08/01/2025

Head of the DDU John Makin reflects on the state of the dental service at the end of the year and what needs to change in 2025.

Read in Dentistry:

John Makin reflects on the state of the dental service at the end of the year and what needs to change in 2025.

30/12/2024

Good communication is vital, particularly when breaking potentially unwelcome news.

Dento-legal adviser Simon Kidd shares some advice: https://ow.ly/fC5Z50UvQm4

24/12/2024

Manage your membership online at any time ☃️ https://ow.ly/tuP350UwoXv

As always, our dento-legal advisers are available 24/7 for urgent dento-legal advice: https://ow.ly/VCes50UwoXw

[Image description: a sparkling blue graphic with the words 'Season's greetings from all of us at the DDU' and our festive opening times which are as follows:
24 Dec: 8am - 5pm
25 - 26 Dec: closed
27, 30 Dec: 8am - 6pm
31 Dec: 8am - 5pm
1 Jan: closed]

16/12/2024

Our latest journal is out now! In this issue:

🪥 Lessons learned from a perio claims analysis.
🗣️ Our advice on communicating change effectively.
🎁 Can you accept a gift from a supplier?

Read here: https://ow.ly/25HV50UogMj

11/12/2024

Fifth-year student Maya Abdulrazak spoke to us about the insights she gained from working her elective in Cairo 🐪

'My elective was an incredible journey that exceeded my expectations and challenged me. It was so interesting to see many of the procedures I learned in dental school being performed by a dentist in a completely different setting and see the dentist-patient relationship.

'Travelling alone and stepping out of my comfort zone challenged me to grow as a person, and I left feeling more self-assured and resilient..'

Read about Maya's experience: https://ow.ly/zu6c50UkW9N

[image description: a selection of photos from Maya's elective in Cairo, including Maya stood in front of the pyramids of Giza, working in practice, a beautiful sunset and a camel!)

07/12/2024

Dentists: share your views on dental learning with our five minute survey https://ow.ly/r83Z50Ump7e

03/12/2024

Getting on top of your CPD before the end of the year?

You can earn CPD by watching our on-demand webinars and completing the associated quiz questions 🌟

Watch here: https://ow.ly/bRNA50TJyQZ

[Image description: a dentist wearing blue scrubs using an tablet and smiling]

25/11/2024

We're urging the government to press ahead with long promised reforms aimed at controlling the costs of clinical negligence cases.

Read more in Dental Review: https://ow.ly/UJ1C50UeLtL

18/11/2024

Great to attend the ADG conference at Old Trafford on Friday. Thanks to all who came along to chat to us!

13/11/2024

A student dentist's selfie on their first day in clinic leads to a privacy complaint.

Read our fictional dilemma in the student hub: https://ow.ly/V7lB50TKy8N

06/11/2024

What conversations should the new government have at the forefront of its mind when considering the needs of dental professionals?

Head of the DDU John Makin outlines our priorities: https://ow.ly/SaLG50TNmMp

31/10/2024

A dentist faced a dilemma when a patient requested their teeth be made to resemble fangs. 🧛
See our advice here: https://ow.ly/KOOz50TX75h

30/10/2024

Preparing for your SJT? We have a free course available to our members! 🌟

Learn how to approach the assessment to demonstrate your understanding of safe, ethical dental practice: https://ow.ly/HpQ550TJyM3

23/10/2024

Applying General Dental Council standards at dental school is a great way to prepare you for real-world practice.

Deputy head of the DDU Leo Briggs shares how: https://ow.ly/2Fwj50TFoEE

16/10/2024

We know that receiving a complaint, a negligence claim or letter from the GDC can be distressing.

Talking things through with our team of dento-legal experts can help reassure you.

Our dentists are just a phone call away: https://ow.ly/QhEp50Toaha

09/10/2024

After her course was disrupted by the pandemic, Laura Jenkins shares what’s changed after her first year as a foundation dentist in independent practice.

'It felt quite surreal to finally call myself a dentist and start work after five years, which actually felt even longer because of the pandemic. It was great to finally use everything I’d learnt to help patients.'

Read Laura's full article in the student hub: https://ow.ly/pUPc50TqJKv

Address

ONE CANADA Square
London
E145GS

Opening Hours

Monday	8am - 6pm
Tuesday	8am - 6pm
Wednesday	8am - 6pm
Thursday	8am - 6pm
Friday	8am - 6pm

Website

https://www.theddu.com/

Alerts

Be the first to know and let us send you an email when DDU posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Videos

Manage your membership online at any time ☃️ https://ow.ly/tuP350UwoXv As always, our dento-legal advisers are available 24/7 for urgent dento-legal advice: https://ow.ly/VCes50UwoXw [Image description: a sparkling blue graphic with the words 'Season's greetings from all of us at the DDU' and our festive opening times which are as follows: 24 Dec: 8am - 5pm 25 - 26 Dec: closed 27, 30 Dec: 8am - 6pm 31 Dec: 8am - 5pm 1 Jan: closed]

Our membership opening times over the festive season ☃️ Manage your membership online at any time: https://ow.ly/yHfb50QejGM Our dento-legal advisers remain available 24/7/365 for urgent dento-legal advice: https://ow.ly/8Fxe50QejGN

Have you ever dealt with a patient that contested your advice and became aggressive towards staff? Read our dilemma and advice in the latest DDU journal: https://ow.ly/C36s50Q7OpF

The latest DDU journal is out now 🙌 This issue includes: 📣 Campaigning for a fair deal for dental professionals 💬 Our peer support network 😬 Issues with retention of dentures Start reading: https://ow.ly/rcM450PY2Fm

The latest DDU journal is out now 🙌 This issue includes: 🦷 Complaints, claims and composite bonding 😤 Dealing with confrontational patients 💼 Resolving workplace grievances and much more Start reading: https://ow.ly/ybIo50PY28y

#WorldMentalHealthDay is about raising awareness and driving positive change for everyone’s mental health. ⚠️ If your health is affecting your performance - don't ignore it. 🤝 It's a tough time for dental professionals everywhere. It's essential you know where to turn should you need help. 🖱️ See our sources of support here: http://ow.ly/ARgE50Mian5 Look after yourself today 💚 Mental Health Foundation World Federation for Mental Health

💭 Myth: If a patient complains, you have to pay them ❌ No. ✅ When a member asks us for assistance, we advise them about all available options. Sometimes one of the options is to offer a payment - but it is not mandatory and we would never insist that you do. 📖 Read our complete guide: http://ow.ly/X0kc50OlvbJ

An elderly patient saw our dental member for a restoration because of caries. The dentist removed the caries, but lacerated the floor of the patient's mouth in the process. ⚠️ The patient then brought a claim against our member. 📖 Read the advice we gave: https://ow.ly/ausA50OTS0x

With our corporate membership solution, you’ll get expert dento-legal guidance and a robust defence if your company is held liable for a range of failings, including: ➡️ Failure to properly investigate complaints or patient safety concerns ➡️ Poor performance or conduct of individual staff and sub-contractors ➡️ Inadequate practice systems and procedures ➡️ Poor quality training and lack of regular staff assessment. We also provide bespoke solutions for your whole team, including group indemnity for your dentists and allied healthcare professionals. 🏣 Learn more corporate membership here: http://ow.ly/ZJ0m50NzX13

💭 Did you know we offer bespoke indemnity and dento-legal advice for clinical organisations? ✅ As a corporate member you can look to us for support if a patient makes a claim against your company. Enquire now: http://ow.ly/7Zfy50LXjhq

Members can access free associate contract checking and advice from our dento-legal advisers. Get support: https://ow.ly/yM1C50PbyIM

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Our story

The DDU is the specialist dental division of the MDU. The MDU is a not-for-profit organisation wholly dedicated to our members. We offer our members expert guidance, personal support and robust defence. The MDU is led and staffed by doctors and dentists who have real-life experience of the pressures and challenges you face every day.