18/03/2020
In light of the current Coronavirus (Covid-19) outbreak, we would like to clarify our position.
At the present time, all our parks will remain open for the entire 2020 season.
As you know, our parks are located in beautiful locations on or close to the coast, set in many acres of countryside, providing thousands of owners and their friends and family an opportunity to holiday with us and get a breath of fresh air.
Our current plans are that our shops and supermarkets will continue to operate as normal, allowing owners and their guests to purchase food and drink, to be consumed in their holiday home.
However, given the most recent Government advice on Coronavirus (Covid-19), the safety and security of our owners and team are our priority and as such, we will be making some changes to the facilities that are available in our central complexes. We will be operating a reduced offer, which at this time means there will be no availability of our Showbars, Arcades, Restaurants, Pubs and Bars, this includes Owner Lounges. This is to ensure we comply with the most recent Government advice on social distancing and there will be no compromise in our efforts to protect the safety of our guests and our team.
As far as our remaining facilities are concerned, we plan to operate as much of our existing activities and leisure offering as we are able to, as well as all our takeaway food outlets, in line with the most recent Government advice.
Owner Events
In line with the most recent Government advice to maintain safe social distancing all Owner events are cancelled until further notice. If you have booked and paid for any events or activities, refunds will be issued.
Private Letting Owners
If you are an owner who lets their holiday home privately, your guests will receive free passes due to the reduced facilities we are currently offering. Please ensure this information about the facilities is passed on to your guests. Any private guests who have already purchased passes will receive a full refund.
What this means for you
The Coronavirus (Covid-19) outbreak is extremely fast moving and the Government’s response to the crisis is changing daily. We understand that this is an extremely worrying situation for our owners and our teams, we are