Pinnacle Plumbing & Gas Services

Pinnacle Plumbing & Gas Services We have set up this page so you, as our customer can see how our reputation, quality and high standa We know how to keep the customers happy!
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When we set up our company we had a few things in mind, to name a few, customer service, quality workman ships and reliability. After meeting so many customers who have had difficulty finding skilled, straight up and honest tradesmen who aren’t into ripping people off in the plumbing and building industry we saw an opportunity to change people’s perceptions and build up our own company and a reput

ation to match no other. Two local lads, Tim Saxon and Mark Blackburn established Pinnacle Plumbing + Gas Services. They have a combined 16 years’ experience in the plumbing and building industry. Both time served apprentices with City and Guilds they have gained experience in plumbing, heating, gas and bathroom installations from design through to completion.

Happy Friday! 😃Today the lads got new work wear - expertly modelled here by our third year superstar apprentice Rory.How...
01/11/2024

Happy Friday! 😃

Today the lads got new work wear - expertly modelled here by our third year superstar apprentice Rory.

How good does he look guys? 👀

They got measured up for smart new branded polo tops/hoodies featuring the logo & the icon which shows we are trained to fit & repair gas appliances 🔥

Thanks Tim for keeping the lads smart & cozy in the colder months with the new work uniform 🍁🍂

Happy Halloween to all our customers from our chief plumbing ‘witch’ Tim & all of 🧙👻🦇🕷️🕸️💀🐈‍⬛🌙🧟‍♀️🎃P.s yep Tim might k...
31/10/2024

Happy Halloween to all our customers from our chief plumbing ‘witch’ Tim & all of 🧙👻🦇🕷️🕸️💀🐈‍⬛🌙🧟‍♀️🎃

P.s yep Tim might kill me for a this pic so enjoy it before he gets me to delete it 😂

Did you know? 💭🤔 This time of year is one of the busiest for (it’s affectionately known as boiler season due to the nu...
30/10/2024

Did you know? 💭🤔

This time of year is one of the busiest for (it’s affectionately known as boiler season due to the numerous annual services we have due) so please be kind & patient with us as we try our best to get everyone fit in to the work diary 📔

Tim has been working extra hours this week doing a few evening appointments & he also went to save the day at weekend responding to an emergency call out🧑🏻‍🔧🛠️🧰 🚚

Leanne will be contacting a long list of customers via text this evening with future dates for your jobs so if you are waiting for a reply from us please listen out for your text with info 😃 ℹ️📱

If you have received an automated email reminder saying your boiler’s annual service is due soon please text or email us to get booked in for November or December 📧 📞

Goodbye basic white radiators & hello new nickel designer radiators in a luxurious nickel shade 😍Our customer had new de...
29/10/2024

Goodbye basic white radiators & hello new nickel designer radiators in a luxurious nickel shade 😍

Our customer had new designer vertical radiators installed today by dream team Matt & Rory along with colour matching thermostatic radiator valves to elevate the look of his room.

The radiator valves give the customer complete control of the temperature in their individual rooms & i’m sure you’ll agree the results of this mini makeover are fantastic! Our customer was thrilled with the results & praised the lads hard work 😃

Hi All 👋🏻 I am back off my half term caravan holiday - you might not of noticed I was gone as I spoke to quite a few of ...
28/10/2024

Hi All 👋🏻

I am back off my half term caravan holiday - you might not of noticed I was gone as I spoke to quite a few of you last week anyway.

I am working through any outstanding email enquiries, texts, WhatsApps & Facebook inbox messages today 👩🏻‍💻

If you’ve not had a reply feel free to give me a nudge. I won’t be offended as it is a super busy time of year for so I want to make sure I’ve got back to everyone 😃

Thanks Le

💬📱 Text or WhatsApp 07852357578
📧 [email protected]

We love to receive feedback from our customers & as the weather turns colder it’s nice to know we’re keeping you all coz...
28/10/2024

We love to receive feedback from our customers & as the weather turns colder it’s nice to know we’re keeping you all cozy & warm 🏡🔥

Something different for a Friday…..This customer’s gas appliance had sadly stopped working & their efforts to fix it the...
25/10/2024

Something different for a Friday…..

This customer’s gas appliance had sadly stopped working & their efforts to fix it themselves by checking the obvious things had failed. To complicate matters further the manual left by the installers was all in Dutch 🤦🏻‍♀️

Time to call in the experts! We don’t speak Dutch unfortunately but we are gas safe registered & know our stuff when it comes to gas appliances. Matt & Rory came to the rescue of the homeowner, they managed to get it working again whilst also giving it a good clean & some extra tlc for good measure 🔥

Our customer reported back that it was working better than when it was first installed & thanking us for the friendly & efficient service. A job well done guys! 👏🏻

Happy birthday to our super star office manager Leanne, she's been working with us now for just over a year and I wouldn...
24/10/2024

Happy birthday to our super star office manager Leanne, she's been working with us now for just over a year and I wouldn't change her for the world, hard working, excellent customer service and also a good friend of mine 🧡

Boiler service for your birthday present? 😉

are on boiler repairs today - new expansion vessel installed to fix a constant pressure loss fault reported by the cus...
23/10/2024

are on boiler repairs today - new expansion vessel installed to fix a constant pressure loss fault reported by the customer 🚚🧑🏻‍🔧🧰

We have future appointments available in November & December for boiler services & repairs.

Just drop us a Facebook message or WhatsApp to book in 07852357578 💬📱

🎉 Today 16th October is Boss' Day! 🎉 So just a quick appreciation post to say we are thankful Tim for all you do for us ...
16/10/2024

🎉 Today 16th October is Boss' Day! 🎉

So just a quick appreciation post to say we are thankful Tim for all you do for us on a daily basis (especially the fact that despite not being a morning person you put up with my early morning reminders as my work harassment starts EARLY) & for always having our backs!

As far as bosses go you’re not so bad pal…. 😉

From
Leanne, Matt, Tom & Rory
aka 😃

Yesterday Tim went to save the day when Hazelvalley Family Practice Doctors in Haslingden called with an 🆘 as their 25 y...
15/10/2024

Yesterday Tim went to save the day when Hazelvalley Family Practice Doctors in Haslingden called with an 🆘 as their 25 year old boiler had broken down, it was further complicated by the fact some parts for the old boiler were now obsolete.

He managed to source some parts, fixed others & ultimately after a lot of hard work & using knowledge learnt over his many years he managed to get them back up & running!! Well done Tim 👏🏻

Not all heroes wear capes, some fix boilers! 🦸🏻‍♂️ 🧰

Meanwhile Tom & Rory went out on jobs around the valley keeping our customer base in working order. Leanne took the diverted phone calls as Tim had his hands full resurrecting the old boiler.

Teamwork in full effect for 🙌🏻

to all our customers 😃Today we have lots of you booked in for jobs with the lads, I have a pile of invoices, payments ...
14/10/2024

to all our customers 😃

Today we have lots of you booked in for jobs with the lads, I have a pile of invoices, payments to process & customer follow up calls to make - with the obligatory brew & chocs (I am sharing with the lads promise) as I do it of course.

If you need booking in for any jobs please drop us an email, WhatsApp or text with your address & your availability so we can get you booked in to the work diary.

📧 [email protected]
📱 07852357578

As it is ‘National Customer Service Week’ we would love to know... what's the best customer service you've ever receiv...
11/10/2024

As it is ‘National Customer Service Week’ we would love to know... what's the best customer service you've ever received? ⭐️

It could be one of us went that extra mile?

It could be one of the team explained in plain english when you had an issue so it made the situation less stressful?

Maybe you had an emergency call out & we were able to get to you asap? 🆘

It could be that we try our best to give appointment times & advise you if we are running late?

All feedback is gratefully received so we can improve as a team or alternatively implement new ideas if it’s helpful to you 😃

Morning Everyone 😃Have you had your boiler’s annual service yet???🏡🔥 🤔 It’s that time of year, the mornings are getting ...
09/10/2024

Morning Everyone 😃

Have you had your boiler’s annual service yet???
🏡🔥 🤔

It’s that time of year, the mornings are getting darker, the evenings are drawing in earlier & some of our fav tv shows are back on the telly. Quite a few of you will have already put your heating on (yep me included as I work from home) to keep cozy as the temperatures have dropped recently…. 🍂🍁

Did you know? 💭

We send automated reminder emails of your annual boiler service to our customer’s inbox so if you’re wondering if yours if due please have a nosey in your inbox including the spam folder just in case for our email 📨

Having your boiler serviced is very much like getting a mot for your car, it keeps it working efficiently & regular maintenance helps prevent future costly repairs.

We also do gas safety checks for landlords/commercial buildings & installation of gas appliances- just drop us an email or text to get booked in to the work diary📱 📧

Our appointments are from 8am to 4pm Monday to Friday so it would be super helpful if when you booked in your could let us know your availability in that timeframe ⏰

wish all our customers a wonderful Wednesday & look forward to helping you with all your plumbing/gas needs in the near future 😃

Feel free to share our page with your friends & family using the invite button on the top of the page 🧡

Morning Everyone 😃The boys are all out on jobs on this wet monday morning so if you see the vans out & about give them...
07/10/2024

Morning Everyone 😃

The boys are all out on jobs on this wet monday morning so if you see the vans out & about give them a wave 👋🏻 🚚🧑🏻‍🔧 🧰

We are working really hard to get all your jobs fitted in to the work diary & will be in contact as soon as possible to confirm your appointments ✅

If you need any help with your invoices, payments, booking routine future appointments for boiler services or are waiting for an invoice you haven’t received yet please text or email Leanne who will be happy to help you 👩🏻‍💻

📧 [email protected]
📱 07852357578

What have we been doing Wednesday? Did you know we do kitchen first fixes? Including standard & multifunctional taps? 💧 ...
02/10/2024

What have we been doing Wednesday?

Did you know we do kitchen first fixes? Including standard & multifunctional taps? 💧

This was one of our many jobs this week, a kitchen refurb with a new 3 in 1 tap that integrates seamlessly into your kitchen while enhancing functionality & convenience.

Why not enjoy a tailored water experience with advanced features & fab space saving design?

Hot, cold & filtered water at your fingertips all from one stylish looking tap unit!

Message or email us to get your jobs booked in for the coming weeks 📱📧

👩🏻‍💻 Leanne (Office Manager)
📞 07852357578
📨 [email protected]

It’s always lovely to get customer feedback, I get quite a few comments across all our platforms (emails, Facebook, What...
29/09/2024

It’s always lovely to get customer feedback, I get quite a few comments across all our platforms (emails, Facebook, WhatsApp, text, our website etc) saying thank you for offering a great service or for being so responsive.

Here are a couple of recent examples of customer feedback that really made me smile, it’s the greatest compliment when our customers recommended us to their friends & family 😊

Tom & Rory were helping out JM Home Improvements with an urgent outside tap job today so they could jet wash the custo...
27/09/2024

Tom & Rory were helping out JM Home Improvements with an urgent outside tap job today so they could jet wash the customer’s new decking area.

Well done lads! 😃 👏🏻

Thank you for keeping us busy, we are getting everyone booked in to the work diary asap so please bear with us as we con...
26/09/2024

Thank you for keeping us busy, we are getting everyone booked in to the work diary asap so please bear with us as we contact you with available appointment dates📱📧

On another note it has been lovely this week to get so many phone calls/messages from new customers who said we were recommended to them by our existing loyal customers - a big thank you from all of for your continued support ❤️

What have we been up to this week? 🧑🏻‍🔧🧰 💭 We’ve fitted new outside taps, boiler services, commercial oil boiler faults ...
24/09/2024

What have we been up to this week? 🧑🏻‍🔧🧰 💭

We’ve fitted new outside taps, boiler services, commercial oil boiler faults fixed, nest thermostat tweaks, toilet repairs, radiators put back on after the decorators have been to wallpaper, gas safety checks & lots more…..

Phew, it’s only tuesday - if you see our Pinnacle vans out & about give them a wave 👋🏻 🚚

If you need your jobs booking in drop us a Facebook message, email or text & we can check the diary for you asap 😃

Feedback like this makes us smile 😃 Well done Tim & Matt!! 👏🏻🧑🏻‍🔧
19/09/2024

Feedback like this makes us smile 😃
Well done Tim & Matt!! 👏🏻🧑🏻‍🔧

Good Afternoon to all our customers If you need any help with existing/new appointments, making payments, invoice querie...
16/09/2024

Good Afternoon to all our customers

If you need any help with existing/new appointments, making payments, invoice queries or plumbing/gas issues please contact us using the info below & we will be as responsive as possible.

Phone📱 07852357578
page 📨
Email 📧 [email protected]
WhatsApp ✅ 💬 07852357578

Thank you for your anticipated help & understanding 😃

Leanne, Matt, Tom & Rory
(Team Pinnacle) 👩🏻‍💻🧑🏻‍🔧🧑🏼‍🔧🧑🏻‍🔧 🧰🔧🚚

After a very busy day of oil boiler services, call outs to leaks & installing new boiler thermostatic controllers the bo...
12/09/2024

After a very busy day of oil boiler services, call outs to leaks & installing new boiler thermostatic controllers the boys have gone to our supplier James Hargreaves Trade Event in Burnley tonight 🧑🏻‍🔧🧑🏼‍🔧🧰 🚚

There will be over 60 heating, bathroom & plumbing trade suppliers there with stands to ask questions to plus the there will be the opportunity to network with other local companies.

I’ve told Tim to bring me back some freebie pens to do my paperwork 🖊️ 😉

Have a good night guys!

Did you know we also do kitchens? 🤔 We do first & second fix plumbing for new kitchens & we also fit new appliances! New...
10/09/2024

Did you know we also do kitchens? 🤔

We do first & second fix plumbing for new kitchens & we also fit new appliances!

New sink & taps to elevate the look of your kitchen on a budget? We got you….

Gas hob stopped working & you need it replacing? Say no more we can do that no problem 😃

Boiling hot water tap for instant hot water for a cuppa or cooking? Send us an email & we can have a chat about what we can help you with ☕️

You would like your kitchen pipework altering so you can have a dishwasher? What a good idea, no arguments over the washing up 😍

You want a new oven installing ready to cook the turkey at Christmas, give us a message & we can get you booked in 📞

The pictures below are of a five ring gas hob Matt & Rory installed yesterday along with a few other jobs in our customer’s kitchen. There’s plenty of space for all your pans when you cook up the veg for a family Sunday roast 🍽️

P.s I love cooking, especially a roast dinner so I would love a new hob for Christmas hint hint Mr P if you’re reading this post 😉🎅🏻

H A P P YF R I D A YT O A L LO U R C U S T O M E R S ! Another super busy week for is coming to a close & the work dia...
06/09/2024

H A P P Y
F R I D A Y
T O
A L L
O U R
C U S T O M E R S !

Another super busy week for is coming to a close & the work diary is looking busy again for next week too.

If you would like your job booking in please let us know in advance if possible & we will try to accommodate your schedule🧑🏼‍🔧 🧰

We are contactable via email, our page, WhatsApp & text message 📧📱💬

Leanne
📱 07852357578
📧 [email protected]

The sunny weather & warmer temperatures have had us all smiling - are you having a bbq or a few drinks in the beer garden? 🥂🍺🍹🍸🍷🍾

Address

Rawtenstall
BB46DP

Opening Hours

Monday 7am - 10pm
Tuesday 7am - 10pm
Wednesday 7am - 10pm
Thursday 7am - 10pm
Friday 7am - 10pm
Saturday 8am - 8pm
Sunday 9am - 7pm

Telephone

+447969991787

Website

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I couldn’t resist a little demo video of the new boiling hot water tap we recently installed 🧑🏻‍🔧🧰 I have serious kitchen appliance envy right now,anyone else? 🤔 #TeamPinnacle #Tap #KitchenGadget

No two days are the same for #TeamPinnacle here’s our Tim diagnosing faults & doing what he does best 🙌🏻🔧🪛🧑🏻‍🔧

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Our Story

Pinnacle Plumbing + Gas Services aim to provide the finest level of workmanship with an unrivalled reputation as your local areas leading plumbing heating gas and renewable energies experts.

We exist to attract and maintain customers. When we adhere to this, everything else will fall into place. Our services will exceed the expectations of our customers.

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