23/12/2021
Kennet Serviced Apartments is a family-run business established in 2016. We operate 1-4 bedroom serviced accommodation across Reading, Berkshire. We pride ourselves in providing high quality apartments and houses for our guests.
The Role
We are looking for an ambitious individual to take our service to the next level and manage the daily operations of Kennet Serviced Apartments, note areas for improvement and act on the improvements to be made.
Tasks
- manage the daily operations of the apartments - check-ins/check-outs, key safes
- carry out daily inspections
regularly contact guests to discuss their booking prior to their stay and ensure their arrival, stay and departure are smooth
- meet guests face-to-face to check-in where possible
- manage the cleaning team to ensure accommodations are cleaned to a high standard, especially during Covid-19
manage the maintenance schedules and team
- seek business leads and guests
Improve the appearance of the apartments, inside & out, including interior décor
- improve the online ratings and review through targets
Progress and Targets
To start, the key target will be to increase our online ratings.
The Individual
Essential
- candidates must be trustworthy
- keen to highlight areas for improvement and act on improvements
- computer literate
- comprehensive verbal and written English
- A full U.K driving license with access to your own vehicle as driving to locations to meet guests is required
- willingness to work some evenings and weekends
Desirable
- previous serviced accommodation/hotel management experience
- flexible hours
The Details
Hours are to be discussed: Mon-Fri 10:00am-6:00pm, Sat 10:00am-1:00pm
Location: Reading, RG6
Start: Jan 2022
What we will offer you
- fun and energetic workplace
- opportunity to learn from a fast-growing family-run business
- bi-monthly team lunch
- 2 puppies to play with!
We also have a partnered property management business. Successful candidates may be required to assist in this business too.
Expected start date: 10/01/2022
Job Type: Full-time
Salary: £18,000.00-£25,000.00 per year