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CALM Training CALM Training delivers a range of training programmes and services designed to support agencies in the management of aggressive and challenging behaviour.
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Our approach to aggression management has been developed over many years as a result of our Director's extensive experience in practice, academic study, research, training and policy development on aggression management. We deliver training programmes across the UK and increasingly, Europe and the USA. CALM training programmes are now used extensively across the UK human services. We have received

widespread acknowledgment of the quality of our programmes (see evaluations & testimonials), CALM Training Services have been finalists in the National Training Awards, and we continue to be directly involved in national and international research and policy development initiatives. We pride ourselves on our continuing record of positive outcomes and a continuing absence of significant injuries, fatalities or litigation. It remains our belief that the CALM Training model is supported by a greater volume of valid independent research than any other approach. (see evaluations & publications). A factor of huge significance in our ability to support and reduce the liability of user agencies
CALM programmes are accredited under The British Institute of Learning Disability (BILD) Physical Intervention accreditation scheme, developed on behalf of the UK Departments of Health, Education and Skills. Our training staff come from a variety of human services backgrounds. They are directly employed, rather than retained on a franchise basis, and therefore directly accountable for the quality of training. All have professional qualifications and considerable direct experience of dealing with difficult behaviour, as well as extensive knowledge of the available research and guidance (see CALM Staff). We share a strong a commitment to effective, ethical approaches to the problem of aggression and challenging behaviour in the human services. We seek long term collaboration with user agencies. Contrary to popular belief and hopes, many aggression management programmes have produced negative outcomes. It is our firm belief that the lessons from the extensive literature on challenging behaviour and skill development is that positive training outcomes require a close and ongoing problem solving relationship between training provider and the user agency, with training programmes reflecting and promoting the organisations’ values, aims and polices. We therefore endeavour to develop and maintain close supportive relationships with commissioning managers and to tailor programmes to the customers needs and offer ongoing free telephone support.

Coming Soon to the CALM conference 2024.Keynote talk by Dr. Lisa Cherry: "An Intentional Approach to Nurturing Belonging...
02/05/2024

Coming Soon to the CALM conference 2024.

Keynote talk by Dr. Lisa Cherry: "An Intentional Approach to Nurturing Belonging".

In a world where connection is key, understanding how to nurture belonging can transform lives, especially for those affected by trauma. Dr. Lisa Cherry, an expert in trauma-informed care, invites us to an insightful discussion on creating safe spaces and using hopeful language in our practices.

With a career spanning over 30 years in various social care and educational roles, Dr. Cherry's approach integrates her groundbreaking research with practical applications, aiming to make a real difference.

Join us to learn how to intentionally cultivate belonging in your professional settings. Don’t miss out! https://bit.ly/CALM_Conference_24

Join us in person or online for a captivating day of learning and exploring aspects of trauma informed practice and staff wellbeing.

We are excited to invite you to the CALM Conference on Tuesday 21st May 2024. This year the event being held in the beau...
25/04/2024

We are excited to invite you to the CALM Conference on Tuesday 21st May 2024. This year the event being held in the beautiful surroundings of House for an Art Lover, Glasgow. Coming in person might not be possible for everyone so we are pleased to offer you the opportunity to join us for a rich online experience.

We have an amazing line up including an exclusive keynote recorded by Dr Lisa Cherry about her recent research on ‘belonging as an antidote to trauma’. There will be other keynotes and a range of workshops to choose from focusing on topics such as regulation and relationships and thinking about the different perspectives needed to provide the best care and support.

We recognise that conferences can be really full days and we have chosen to create a gentler, trauma informed approach to the day. So along with a whole host of wonderful inputs, you can also choose to have more space to reflect, spend time with others or even enjoy the beautiful surroundings.

For more information and to book visit https://bit.ly/CALM_Conference_24

We invite you to spend this valuable time with us, reflecting and shaping practice together!

14/07/2023

CALM in collaboration with Lorna Walker (Compassionate System) are delighted to announce the launch of the CALM Trauma Course.

Changing the lens through which we understand behaviour is at the heart of what we do at CALM and our newest course is no different.

You can do this course as part of an organisation or as an interested individual. The CALM Trauma Course takes a close look at the principles of trauma informed practice, the understanding of self-regulation and co- regulation, and the impact of relationships on thoughts, feelings, and behaviours.

The creation and design of this course has been carefully considered to enable learners to feel connection throughout.

This is a self-study online course which has regular audio check – ins, the use of a confidential reflective journal, supportive tutor videos and accessible text.

If you are interested in finding out more, then give us a call on 01259 763681 or email us at [email protected]

Next up in our 'Get to know CALM!' series is our Operations and Quality Lead, Katy Hughes! Find out what Adele and Maya ...
09/02/2023

Next up in our 'Get to know CALM!' series is our Operations and Quality Lead, Katy Hughes! Find out what Adele and Maya Angelou have in common and what makes Katy laugh 'uncontrollably'! bit.ly/gettoknowkaty

For young people and people with disabilities who may have experienced trauma, formal education can be difficult to navi...
24/01/2023

For young people and people with disabilities who may have experienced trauma, formal education can be difficult to navigate. We may not always be able to identify learners who have a trauma history, therefore using trauma-informed approaches to support learners works best across a whole organisation.

Small changes in our practice can make the world of difference to our learners; changes in the language we use and the ways we communicate such as tone and volume of voice, facial expressions, and a welcoming posture can help to create a sense of safety and belonging.

How we are supported to bring awareness to our own emotions also impacts our reactions to young people and allows for self and co-regulation. A focus on connection, having space to get to know one another and making space for listening and collaboration, can actually help create trustworthy relationships and environments.

Safety is something we can create on the inside and on the outside. In the midst of time and resource pressures the one small change we can all make is to slow down, take a breath and check-in with ourselves, check-in with each other. When we can - little by little - create environments and relationships where the aim isn't just survival then maybe we can begin to thrive!

To celebrate National Thesaurus Day, we’ve been considering how much words really matter!Choosing to use the phrase ‘beh...
18/01/2023

To celebrate National Thesaurus Day, we’ve been considering how much words really matter!

Choosing to use the phrase ‘behaviours that challenge’ or ‘distress presenting as behaviours that challenge’ rather than ‘challenging behaviour’ may seem a small change but it shows a real commitment to stepping away from the labelling and disempowering of people who receive support. The challenge is ours! This wording reminds us to focus on the wider context of behaviours and question what we, and the services we work in, could do differently.

The words we use to talk about and describe people within services have a huge impact on how staff feel, think and ultimately act. Choosing words carefully and considering the power of language can be a small act with a large impact.

So here at CALM, we think words matter a lot!

Welcome to our 'Get to know CALM!' series, where each month we will be asking our staff and extended community to tell u...
13/01/2023

Welcome to our 'Get to know CALM!' series, where each month we will be asking our staff and extended community to tell us a little bit about themselves!

First up - our Director, Helen Stevenson! Find out about her (impressive!) history with CALM, dream dinner guests and more: bit.ly/gettoknowCALM

Happy New Year Everyone! 🎉 Hear from our Director, Helen Stevenson, as she shares some reflections on 2022 and a hopeful...
06/01/2023

Happy New Year Everyone! 🎉

Hear from our Director, Helen Stevenson, as she shares some reflections on 2022 and a hopeful message for this upcoming year: bit.ly/HappyNewYearfromCALM

Did you know that CONNECTION is one of our values? It won’t surprise you that as trainers we love to listen, to talk and...
05/12/2022

Did you know that CONNECTION is one of our values? It won’t surprise you that as trainers we love to listen, to talk and to be with people. We work hard to develop and maintain relationships in which thoughts, concerns, and solutions to the big and small everyday issues can be explored in a way that feels safe and positive. Last week CALM connected with people from all over the globe – from Sydney and Brisbane, Atlanta to Toronto, Manchester to London and even beautiful little Inverary – either online or in person. Within each connection we have been touched by the passion and compassion that has been demonstrated.

Lets keep it going - rekindle a connection today

💙

We have had a wonderful 2 days at the RRN Conference. It is always good to re-energised by hearing stories of great resi...
05/11/2022

We have had a wonderful 2 days at the RRN Conference. It is always good to re-energised by hearing stories of great resilience in the face of adversity

Much has been said about the importance of training and what we might mean by 'training staff' and what might be included.

We must remember the importance of staff support & well being, along with the accountability of the organisation. A whole organisational approach to reducing and eliminating the misuse of restrictive physical interventions and seclusion is key.

What is clear is that there is a collective recognised need for change. Let's move forward and put all that we have heard about over the past two days into positive action.

What a woman - . Deidre sharing her son's experience of the misuse of physical and mechanical restraint while in school....
04/11/2022

What a woman - . Deidre sharing her son's experience of the misuse of physical and mechanical restraint while in school.

"Every child deserves an education free from harm"

Deirdre is campaigning for Law on Restrictive Practices in Educational Settings to be mandated in NI

Be part of the Movement and support Harry's Law

A thought provoking presentation from Beth Morrison at the RRN Conference yesterday discussing the importance of recordi...
04/11/2022

A thought provoking presentation from Beth Morrison at the RRN Conference yesterday discussing the importance of recording the use of restraint in schools.

Beth is advocating for Calum's Law which is calling for:

1. Statutory guidance on restraint and seclusion.
2. Mandatory recording and reporting of all restrictive interventions.
3. Mandatory training in prevention

Beth started her presentation by saying 'I am here to bang the drum again'

We say 'Keep Banging that drum, Beth'

Support Calum's Law

Starting us off on Day 2 of the RRN Conference the extremely knowledgeable Iain Nisbett with a very interesting presenta...
04/11/2022

Starting us off on Day 2 of the RRN Conference the extremely knowledgeable Iain Nisbett with a very interesting presentation exploring Restraint and seclusion cases in the Additional Support Needs Tribunal.

What a beautiful soul Aji Lewis 🥰 a moving tribute to her son who died being restrained by police 💔 in a Mental Health S...
03/11/2022

What a beautiful soul Aji Lewis 🥰 a moving tribute to her son who died being restrained by police 💔 in a Mental Health Setting 💔

Aji advocated for Seni's Law for 7 years before it was implemented. Aji says This is my son’s legacy, and I hope it will mean what happened to Seni will not happen to anyone else.”

Click the link below to watch this truly touching clip

justiceforseni.com/rip-seni-film/



Molly O'Reilly (18 yrs old) sharing her own experience of being restrained and explaining the importance of Post Inciden...
03/11/2022

Molly O'Reilly (18 yrs old) sharing her own experience of being restrained and explaining the importance of Post Incident Debriefing at the RRN Conference. Molly has been working with the RRN to co-produce guidance and resources: www.restraintreductionnetwork.org

Well Done to Molly on her first ever presentation.


What a way to start the RRN Conference. Hearing from people with lived experiences. Inspiring and powerful
03/11/2022

What a way to start the RRN Conference. Hearing from people with lived experiences. Inspiring and powerful

Our very own Helen Stevenson and Jo Cameron are attending the Restraint Reduction Network Conference in Birmingham. It's...
02/11/2022

Our very own Helen Stevenson and Jo Cameron are attending the Restraint Reduction Network Conference in Birmingham. It's shaping up to be a fantastic 2 days.

We are looking forward to seeing some familiar faces and meeting some new like minded people.

Keep your eyes peeled for some regular updates.

What can a CALM Associate bring to your organisation? Our next cohort begins on November 1st - just one week to go - don...
25/10/2022

What can a CALM Associate bring to your organisation?

Our next cohort begins on November 1st - just one week to go - don't miss out! Register today: bit.ly/CALM_Associate

Don't forget to have your say by 25th October! We all have a role to play in how we shape policy development to improve ...
21/10/2022

Don't forget to have your say by 25th October! We all have a role to play in how we shape policy development to improve practice within the Education Sector.

It’s your turn to have your say! The Scottish Government’s guidance regarding the use of physical intervention in schools is now open for public consultation. Help shape this important development: gov.scot/news/use-of-physical-intervention-in-schools

As many of you may know, dedicated guidance on the use of physical interventions has never existed for the education sector in Scotland. Following the publication of No Safe Place in 2018 the Scottish government accepted the recommendation to produce such guidance.

As a member of the working party set up by the government in 2020, CALM has been deeply involved in drafting this guidance; and we are hopeful our CALM community will consider responding - either as an individuals or whole organisations - to help shape this important development!

The public consultation on the draft guidance is now open until October 2022.

17/10/2022

Still thinking about our Associate Programme? Hear from someone with 20 years of experience working with CALM on the ground. The next cohort begins on November 1st - register today! bit.ly/CALM_Associate

30/09/2022

Today many of us will find ourselves feeling shocked, saddened, and angry at what we saw Wednesday night on the programme, Hospital Secrets Uncovered.

The sense of collective dismay is palpable and our hearts weigh heavy. We should rightly feel angry, but we need to ensure that our dismay, sadness and anger are harnessed positively and turned into action and outcomes.

Read our full response to the exposé: bit.ly/PanoramaResponse

A happy hello from CALM in Australia! Thoroughly enjoying our new kangaroo friends and the bonnie beaches of Queensland ...
16/08/2022

A happy hello from CALM in Australia! Thoroughly enjoying our new kangaroo friends and the bonnie beaches of Queensland and beyond!

What can a CALM Associate bring to your organisation? The Associate Programme offers you the opportunity to develop an i...
25/07/2022

What can a CALM Associate bring to your organisation? The Associate Programme offers you the opportunity to develop an internal resource who is able to flexibly and independently deliver the CALM Core Theory Course within your organisation.

….. and that’s not all…..

Your CALM Associate can function as an internal consultant available to advise, mentor and support local services as well as contribute to the development and evaluation of policy initiatives.

Our 2022-2023 cohort picks up the baton in September.... are you interested in finding out more?

Check out the programme website for more in-depth information: https://bit.ly/CALM_Associate

Give us a call: 01259 763681

Or send Katy an email directly: [email protected] - she's looking forward to hearing from you!

It’s your turn to have your say! The Scottish Government’s guidance regarding the use of physical intervention in school...
04/07/2022

It’s your turn to have your say! The Scottish Government’s guidance regarding the use of physical intervention in schools is now open for public consultation. Help shape this important development: gov.scot/news/use-of-physical-intervention-in-schools

As many of you may know, dedicated guidance on the use of physical interventions has never existed for the education sector in Scotland. Following the publication of No Safe Place in 2018 the Scottish government accepted the recommendation to produce such guidance.

As a member of the working party set up by the government in 2020, CALM has been deeply involved in drafting this guidance; and we are hopeful our CALM community will consider responding - either as an individuals or whole organisations - to help shape this important development!

The public consultation on the draft guidance is now open until October 2022.

CALM Physical Intervention Instructor programme7th to 11th March 2022 Join us on our exciting 5-day Instructor programme...
18/02/2022

CALM Physical Intervention Instructor programme

7th to 11th March 2022

Join us on our exciting 5-day Instructor programme.

This RRN Certified course will allow you to train a member(s) of staff as an Accredited CALM Instructor.

The course equips the individual to deliver the CALM Module 2 course and the Annual CALM Re-accreditation course in-house – a cost- effective way to deliver CALM.

To book your place(s) on the course give us a call on 01259 763681 or click on the link below to book your place on the course.

[email protected]

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