07/06/2023
Job Title: Over-the-Phone Interpreter
Job Summary: We are seeking a highly skilled and professional Over-the-Phone Interpreter to join our team. As an Over-the-Phone Interpreter, you will provide language interpretation services remotely via telephone, facilitating effective communication between individuals who do not share a common language. Your role will be crucial in bridging language barriers and ensuring accurate and clear communication across diverse settings, including medical, legal, business, and social service interactions. You will need to possess exceptional language proficiency, cultural awareness, and interpersonal skills to deliver reliable and professional interpretation services to our clients.
Responsibilities:
Provide over-the-phone interpretation services in real-time for clients who require language assistance.
Effectively interpret conversations between English and the target language(s), ensuring accuracy and clarity.
Facilitate communication between individuals with limited English proficiency and English-speaking parties, including doctors, lawyers, social workers, business professionals, and others.
Maintain a high level of professionalism and neutrality while interpreting, adhering to ethical standards and confidentiality protocols.
Understand and accurately convey the meaning and intent of spoken words, idiomatic expressions, and cultural nuances across languages.
Assist in overcoming language barriers, promoting understanding and effective communication for all parties involved.
Manage interpretation sessions efficiently, ensuring smooth transitions and accurate relay of information.
Maintain records and documentation related to interpreted conversations, ensuring confidentiality and data security.
Continuously update knowledge and vocabulary in both English and the target language(s) to stay current with industry-specific terminology.
Collaborate with team members, including other interpreters and supervisors, to address client needs and resolve any challenges or concerns.
Requirements:
Fluency in English and at least one other language, both written and verbal, with exceptional proficiency in both.
Previous experience as an interpreter, preferably in a phone-based or remote setting.
Excellent knowledge of cultural differences and sensitivities related to interpreting.
Strong listening, communication, and comprehension skills.
Ability to accurately and quickly process and convey information between languages.
Familiarity with various industries and terminology, such as medical, legal, business, and social services.
Professional demeanor and ability to maintain neutrality while interpreting.
High level of adaptability and ability to work in fast-paced and high-pressure situations.
Excellent organizational and time management skills to handle multiple interpretation assignments.
Reliable access to a quiet and distraction-free work environment, equipped with a reliable telephone and high-speed internet connection.
Proficiency in using interpretation software or platforms is a plus.
If you are a talented interpreter with exceptional language skills, a passion for facilitating communication, and a commitment to delivering accurate interpretation services, we would love to hear from you. Join our team and contribute to breaking down language barriers and fostering understanding among diverse populations.
