About Us:
Facultas Solutions is an industry leader in providing clients with successful Business Process Outsourcing (BPO) solutions. We are setup in Bangalore (Karnataka). Our outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base. Since Facultas's inception, our goal has remained constant – to reduce
client operating expenses, increase cash flow, and improve their customer’s experience. Our best-in-class, results-driven reputation, strong financial track record, and proven business model makes Facultas the choice for BPO solutions. To meet and surpass the growing and complex needs of our clients, Facultas's services support essential functions across key portions of the customer lifecycle, including acquisition, growth, care, resolution, and retention. Facultas provides model that delivers our optimal performance, leading-edge technology, proven efficiency, and exceptional quality. Facultas operates a center running on a centralized data platform with the flexibility to respond to a rapidly changing marketplace, and to scale operations to meet client specifications. Our clients are empowered to successfully address immediate business needs, while enabling long-term growth across the entire customer lifecycle. The Team:
Facultas, offers practical expertise in all areas of outsourcing. We offer deep intellectual capital with a consistent track record of results. We laugh, make noise, disagree and sometimes even sulk. But then, we agree, embrace and exchange pats on the backs. For us, teamwork is about agreements and disagreements. What it’s not is: Ego, pride and arrogance. So, we keep all of those aside and persist till we get to the right idea: An idea that works for you, an idea that makes you happy. The Facultas Team: Working to make things easy for you. Service:
It is our conviction that each account deserves individual attention and the highest caliber service. You deal directly with the person managing your account, and your calls are answered by a human. The burden of managing personnel and technology becomes ours, allowing you to invest your energy and capital into your core business. Outsourcing Model:
Facultas, as a newborn company in Bangalore, is managing outsourced, customer-facing processes. Our proven success in generating revenue in the receivables management space and ensuring customer satisfaction in the customer relationship management space offers a proven infrastructure to support the full scope of non-core business process outsourcing. Facultas has redefined the BPO market in Bangalore to focus on non-core outsourcing, and the essential non-core functions that follow a customer through all stages of the lifecycle, from acquisition to growth to care to resolution. The end result is our Customer Lifecycle Management, delivering access to people, processes and technology on a global basis to support a company's essential non-core business process outsourcing requirements. Website Design and Development:
Website Design & Development - Your Brand’s face on the Web; wouldn’t you want it to look smart? At Facultas, we ensure that your brand stays consistent and is a forceful proponent of your marketing strategy. We design and develop websites according to your business objectives. Propagating your goals, we can design, develop, maintain, and innovate a website precisely as per your demands. Online Marketing:
All of us are living two-lives in today’s age; one in the real world and the other in the virtual world. We’ve got a keen grasp of the gold mine that the Digital World is and the wonders that it can work for our clients. At Facultas it’s not simply about speaking technical jargon or knowing how a technology or an app works. We take the technical know-how and add a creative twist to it; the right cocktail to give your consumers a high.