Syrow

Name: Syrow
Address: #317, 2nd Floor, 10th Main, 1st Block, HRBR Layout, Kalyan Nagar, Bangalore, 560043, IN
Telephone: +91 -80 4611 3000
Price range: $$

Syrow Pvt. Ltd. The BEST Customer Service Provider for SMEs with 24hr Customer Service and Tele Calling. Affordable Call Center for 24x7 and 365 days service.

Syrow is a global Customer Service provider, helping businesses to deliver the best Customer Experience round-the-clock using our support teams.

24/7 Call, Email, Ticket, Chat, Video and AR / VR Customer Support

Contact: [email protected] We provide 24hr Phone, Email, Chat and Social Media Customer Service.

03/02/2024

Syrow participating in Business Conclave @ Surat, India

27/10/2023

Outsource Your 24x7 Customer Support to Syrow! We are the expert in delivering The Best Customer Experience. RELAX!

27/10/2023

Syrow.com The Best Customer Care Center

10/10/2023

Do You Know Your Customers' Pain Points?

You can't customers if you don't understand their struggles.

But getting insight into customer friction points isn't always easy. Surveys only reveal so much.

At Syrow , we use 3 tactics to dive deep into the customer mindset:

1. Listen Between the Lines
Advisors are trained to identify subtle clues during support interactions. This reveals true pain points.

For example, a client noticed customers repeatedly asking how to track shipments. Our advisors flagged shipping transparency as a frustration worth addressing.

2. Proactive Outreach
We periodically reach out to customers with satisfaction surveys. This solicits honest feedback on what needs improvement.

3. Customer Journey Mapping
helps clients map the end-to-end - from first web visit to onboarding and beyond. This exposes emotional highs and lows.

One client used these insights to streamline their onboarding process. This helped boost new customer retention by 42%!

The bottom line: Know thy customer.
. . . . . . . .

Let's connect to explore how can help you pinpoint customer needs - and exceed expectations.

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04/10/2023

Struggling With Angry Customers?

Here's How to Turn Them Into Raving Fans

We’ve all dealt with an angry, yelling customer. At the moment, it's stressful. But these difficult interactions present an opportunity, not a crisis.

Angry customers provide invaluable feedback to improve your business - if you know how to transform their frustration into fuel for growth.

Here are 3 proven strategies we’ve used at Syrow to turn even the most furious customers into happy, loyal fans:

⇒ Lead with .

When an angry customer called our support line yelling about a delayed shipment, our advisor let them finish venting. She then sincerely apologised for the inconvenience and expedite the shipment at no extra cost.

⇒ and .

A customer was furious when we accidentally cancelled their international flight booking. Our advisor not only rebooked the ticket, but upgraded them to first-class at no charge. The customer went from angry to delighted.

⇒ .

After resolving an issue with a dissatisfied client, our advisor followed up the next day to confirm they were happy with the solution. The customer appreciated the closure and it reminded them we care.

With these tactics, we’ve turned many angry customers into reviewers.

At Syrow, our advisors are trained in conflict resolution to transform even the most difficult interactions into positive brand experiences.
. . . . . . .

Want to unlock the power of ? Let's connect - we can help strengthen your support and increase loyalty.

15/08/2023

🇮🇳 🇮🇳 🇮🇳 🇮🇳 🇮🇳 🇮🇳

Happy 77th Independence Day!! 🇮🇳 ❤️

May the Indian tricolour always fly high and higher and touch the sky. Let's treasure positive customer experiences and achieve accelerated growth. May the future bring more glory to our great nation. 🇮🇳 ❤️

Spread Happiness!

HAPPY INDEPENDENCE DAY! 🇮🇳 ❤️

Syrow.com

🇮🇳 🇮🇳 🇮🇳 🇮🇳 🇮🇳 🇮🇳

29/06/2023

Happy Eid!

As we celebrate the joyous occasion of Bakrid, let us cherish the spirit of togetherness and unity.

Similar to the spirit of festivities, cultivating an exceptional customer support in any business creates strong connections, and sets the stage for enduring achievements.

We wish you & your family a blessed and memorable Eid-ul-Adha filled with love and laughter.

Eid Mubarak!

syrow.com

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01/04/2023

Syrow's New Service Announcement! 📢

Watch Video! 📹

For more details visit: www.syrow.com 😊

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16/03/2023

Syrow's customer service is available 24/7 to assist with any needs you may have. We pride ourselves on providing quick and efficient support to all of our customers. Contact us today!

Visit : https://zurl.co/QAL3

15/03/2023

Did you know that Indians are the most hired employees for American call centers as better and more efficient English speaking population in available in India at a lower cost?

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13/03/2023

We have happy clients and employees. Promising a better workplace and giving better solutions for your grievances. Connect with Syrow and Spread Happiness!

For More Info :
Visit : syrow.com

08/03/2023

Happy Women's Day! Today we celebrate the strength, resilience, and achievements of women all around the world. May this day inspire us to continue advocating for gender equality and women's empowerment.

For More Info :
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07/03/2023

“The festival of Holi always brings along lots of happiness, high energies and smiling faces…. Wishing you the best of Holi celebrations.”

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28/02/2023

Focusing on your core business means directing your attention and resources towards the main activities that generate revenue and add value to your company. This often involves identifying your company's core competencies and prioritizing those over peripheral activities that are not central to your business model..
By focusing on your core business, you can streamline operations, improve efficiency, and allocate resources more effectively. This can lead to increased profitability and a stronger competitive position in the market.

However, it's important to note that focusing on your core business doesn't necessarily mean ignoring new opportunities or areas for growth. It simply means being strategic and intentional in your decision-making and ensuring that any new ventures align with your core business objectives.

For More Info :
Visit us : https://zurl.co/9iAv

27/02/2023

BPO is not just for big corporations, small businesses can also outsource non-core functions to save on costs, improve efficiency, and focus on core competencies. BPO providers offer customized solutions, specialized expertise, and resources that small businesses may not have in-house. They can also provide flexible solutions that can be scaled up or down as per the business needs, allowing small businesses to grow and adapt to market changes without managing additional staff or resources.

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23/02/2023

Revolutionize your customer service game with these top-notch software solutions! From CRM to quality management 🚀📈

These are the leading eight technologies for call centers👇:
1. Customer Relationship Management Software
2. Integrated Voice Response Software
3. Contact Routing Software
4. Outbound Dialing Software
5. Speech/Text Analytics Software
6. Post-contact Survey Software
7. Workforce Management Software
8. Quality Management Software

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21/02/2023

The term "union budget" usually refers to the annual budget presented by the Indian government, which is also known as the Union Budget of India. The Union Budget is an important financial document that outlines the government's revenue and expenditure for the upcoming fiscal year.

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20/02/2023

Get in touch with SYROW, today for our dedicated customer service support just for your company to grow and enhance.

For More Info
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17/02/2023

AWS and Genesys has agreed to sign a Strategic Collaboration Agreement (SCA) to double down their partnership.

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16/02/2023

All your grievances require immediate resolutions. Being a call centre, we believe in providing our clients with immediate and effective solutions.

Visit Us : syrow.com

13/02/2023

Get in touch with the best call center locate providing varied call center services to its clients. with different kinds of Inbound services and Outbound sales campaigns, we are experts in different domains. Grow your business wit Syrow!

Visit :syrow.com

12/02/2023

We're the customer service crew,
Here to help with all you do.
We'll solve your problems, big and small,
And have you enjoy, after all.

We'll answer your calls, with a grin,
And make sure your issues, we'll spin.
We'll be patient, and kind,
Leaving you satisfied, in mind.

We'll go the extra mile,
To make you smile.
We'll be your knight in shining armor,
Fixing your problems, like a charmer.

So don't hesitate, give us a ring,
We'll make your day, with our customer service thing. 😊

~ by Syrow Team

https://www.Syrow.com
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11/02/2023

Happy customers make for a strong brand. Companies that provide excellent service to their customers not only boost retention, but can also positively impact marketing through message amplification, positive reviews and strong public perception.

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10/02/2023

It is very important to choose the best customer service provider for a company because there are many factors involved in it such as brand reputation, customer loyalty, customer expectations, etc. The reason behind outsourcing customer service is to meet customer demands as well as successfully maintain core business activities like product development. Below are a few tips that will help agencies in finding the best customer service provider.

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08/02/2023

"Omni-channel" is an integrated approach to customer-centric processes, where the numerous interaction channels are packaged into a single management system to improve the customer satisfaction, user experience and ensure effective delivery of products and services where cross-channel customer journeys are either required or supported.

Omnichannel customer experience means streamlining all the customer interactions across multiple touchpoints in a unified way to deliver a consistent brand experience. 9 out of 10 consumers want an omnichannel experience with seamless service between communication methods.

The digital omnichannel strategy involves multiple channels approach for sales, customer support, and marketing. It focuses on delivering a cohesive customer experience irrespective of the channel used by customers to reach out to your business.

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07/02/2023

Excellent customer service is a skill that will allow your company's agents to provide solutions while keeping customers satisfied. We highlight 9 tips for providing excellent customer service in this infographic. Keep these in mind for every call, and your agents will be on point.

✅ Know Your Product or Service
✅ Be Friendly
✅ Say Thank You
✅ Train Your Staff
✅ Show Respect
✅ Listen
✅ Be Responsive
✅ Ask for Feedback.
✅ Use Feedback You Receive.

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06/02/2023

Customer service soft skills describe how you interact with others, be it your colleagues or customers. They are non-technical, interpersonal skills, such as communication, compassion, listening and problem-solving.
Soft skills are the personal attributes, personality traits, inherent social cues, and communication abilities needed for success on the job.
Soft skills include attitude, communication, creative thinking, work ethic, teamwork, networking, decision making, positivity, time management, motivation, flexibility, problem-solving, critical thinking, and conflict resolution.

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Address

#317, 2nd Floor, 10th Main, 1st Block, HRBR Layout, Kalyan Nagar
Bangalore
560043

Telephone

+91 -80 4611 3000

Website

https://www.syrow.com/

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Videos

Syrow's New Service Announcement! For more details visit: www.syrow.com 😊

Syrow's New Service Announcement! 📢 Watch Video! 📹 For more details visit: www.syrow.com 😊 ---- #Syrow #SpreadHappiness #Happy #April1st

Wish you and your family a very prosperous Makar Sankranti.” Sending warm wishes on the occasion of Makar Sankranti to all. May the bright colours of kites paint this day with smiles and joy for you and your loved ones. Happy Makar Sankranti to you. visit us : syrow.in #syrow #customerservice #sankranti2023 #customerspace #callcentre #outbondcall #inbondcall #sankrantispecial #sankrantiwishes #sankranti #fesivalvibes #hapiness #newyear #24x7customersuppport

May the New Year Bring Joy, Peace, and Happiness to You and Your Entire Family. ― Happy New Year 2023 fo mor info : visit us : syrow.com #syrow #customerservice #customercare #happynewyear #newyear #newyear2023 #2023vibes #outbondcalling #newjourney #hapiness #newjourneystart

Independe Day Wishes

Here is a message from our founders Mr Rajesh Raju and Mr Ramana Murthy Reddicharla to everyone🤗 Team Syrow wishes Everyone a Very Happy Independence Day🙏🇮🇳 We salute each and every person taking care of our nation and giving us the best they can❤ We salute you 🙋‍♀👍 VANDE MATARAM 😊 #independenceday #independence #indianairforce #indian #indianarmedforces #india2020 #indiafightscovid19 #covidwarriors #armystrong #pmo #primeminister #national #flags #indianflag #vandematram #peoplefirst #corporatelife #coretraining #coreworkout #festive #patriotism #patriots #patriotic #Syrow #SpreadHappiness

Always stay focused on your goals and dreams😊 You never know where life will lead you? Stay Happy and Enjoy Every Moment of Life❤ RIP Irfan Khan Sir ☹️ You will always be remembered . . . . . . #irfankhan #death #shocking #bollywood #sadnews #shock #SyrowTeam #Syrow #SpreadHappiness

Keep close to Nature’s heart… and break clear away, once in a while, and climb a mountain or spend a week in the woods. Wash your spirit clean. Syrow wishes everyone A very Happy Earth Day🌎😍 The mother nature has gives all of us a hope to stay alive. May our mother nature glow and stay Beautiful forever☺ P.S- We pray that we get over this serious pandemic and get back to normal life soon😊 . . . . . . . . . . #earth #earthday #worldhealthday2020 #worldearthday #motherearth #earthlove #corona #covid_19 #trendingvideo #videos #videooftheday #instagood #instavideo #trending #share #tag #tagsomeone #naturlover #nature #life #team #Syrow #SpreadHappiness #earthday #happyhappy #happyearthday #lockdown2020 #stayhealthy

Lockdown and Businesses

It’s been more than 2 weeks since the Lockdown was implemented. This time is really critical for everyone, especially business owners. Many companies switched to work from home immidiately. All of us are trying to cope up in this pandemic, the lockdown has totally hampered major businesses and even affected the jobs of many people. Team Syrow also decided to operate remotely and serve our customers to serve from any possible location. The major thing that needs to be done is making sure that your customers are satisfied with your services.👍 So here are some ways which can help businesses in keeping proper customer engagement during this Lockdown Period.👍 Your customers need you the most this time, try to serve them in the best manner you can. Stay Strong Everyone.👌💯 #entrepreneurship #motivation #lockdown #businesses #startups #it #pmmodi #pm #india #covid #corona #covid_19 #support #share #instavideo #videos #customercare #customersupport #instagood #Syrow #SpreadHappiness #entrepreneur #b2b #follow #trending #trendingvideo #videooftheday #evening

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