07/09/2022
Amadeus Travel Ticketing / Reservation Agent
Company Description
With offices in ITALY , EGYPT, SAUDIA, UNITED ARAB EMIRATES, MOROCCO, this company is changing how people buy holidays. They have partnered with some of the most innovative global brands, and are building the world’s leading AI enabled tour operator platform, which allows travellers to customise their holiday experience and break free of the traditional restrictions of static pre-packaged holidays.
Job Description:
We're looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets.
To be successful as a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers
Qualifications
For you to be successful as a Ticketing agent with us, you would need to have the following experience:
Tourism knowledge including Hotels and Flights
GDS knowledge is a must have - Amadeus as a priority and Sabre as basic (for at least 2 years experience)
Ability to create booking, ticketing, reissue, Q updates
MS Excel and Word competency
Multitasking - working with variant channels: mail, slack, Monday, hospitality systems
Monitoring systems for irregular ticket booking behavior
Excellent organizational skills and strong team player qualities
The ability to work variable shifts
Act as a resource/support for agents with ticketing/fares questions including branch offices as determined
Quality control all international tickets issued overnight for correct commissions, lowest fare.
Itlian language speaking , writing , English , also ..
any nationality , but must be honest , reliable .
Additional Information
Benefits
The opportunity to work in a highly paced environment
Hybrid employment model
Excellent salary
Bonus performance scheme.
Contact :
Contact .: +20 15555 63 003 ( Egypt ) +201010166387 (Egypt ) +39 327 378 6386 (ITALY )
emails : [email protected] , [email protected]