At LionsGroup International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers and employees first. Join our team and start your career:
As a global player, LionsGroup International offers a range of call centre career opportunities. We seek people who can build trust with our clients' customers, manage those who communicat
e daily with our clients' customers, and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. Our Passion: The challenge for most organizations is that the design and management of customer experience is not their core expertise. At LionsGroup International, it’s what we love most and do best. And it’s not just about cost cutting and process efficiency. As customer relations experts, we are also better positioned to help you improve the whole experience of your customer with your brand using the most appropriate channels and communication methods. Why Us? LionsGroup International is a business process outsourcing (BPO) provider delivering contact center and IT outsourcing services from our Jamaica location across a range of industries. What really distinguishes LionsGroup International is our ability to understand, absorb and maintain the brand promise and identities of our customers. Our team has represent some of the world’s largest and most unique brands
It’s our ability to serve the needs of these “customer experience innovators” that sets us apart from the majority of BPOs. Our defining characteristic is the ability to enable innovation; to deliver the flexibility and agility required to support exponential growth. Our customers count on us to become an extension of their brand, while at the same time delivering best in class performance metrics.
