Institute of Customer Experience Kenya

Institute of Customer Experience Kenya Institute of Customer eXperience Kenya
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ICX Kenya is a professional body for Customer Experience and Customer Service in Kenya, whose mandate is to drive performance and professionalism in the Service Sector. Modeled after the Institute of Customer Service, UK it is open to both individual and corporate members with a genuine interest in learning more about customer service and putting this into practice, it is market-driven and cuts ac

ross both private and public sectors. We seek to be the authoritative voice of Customer Experience & Customer Service and create a benchmark for all who focus on the delivery of world class service experiences

Address

Muchai Drive, Off Ngong Road, Opposite Jawabu School.
Nairobi

General information

ICX Kenya was founded by a group of like-minded individuals who identified the need for excellence in the service sector. Together they resolved to be the driving force behind the improvement, standardisation and world class delivery of services. The importance of customer experience & customer service has increased over the years, and as the years continue to go by those who ignore customer experience & customer service in the business world will surely be left behind. ICX Kenya urges you to become a member of ICX kenya and be part of the difference.

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 12:00

Telephone

+254 712 896 332

Website

.ke

Services

  • Walkins

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