07/09/2023
Job Opportunity: Airline Ticketing Executive
We are currently in search of a highly qualified and experienced Airline Ticketing Executive to join our dedicated team. If you possess a deep passion for the airline and travel industry, along with the requisite skills and expertise, we encourage you to apply. This presents an exceptional chance to make valuable contributions to our company's triumph while advancing in your professional journey.
Qualifications:
- Completion of IATA/UFTAA certification
- Minimum of 1 year of hands-on experience within the travel sector
- Proficient skills in Galileo and Amadeus Global Distribution Systems (GDS)
- Demonstrated capability in driving direct sales and upholding superior customer service
- Proficiency in managing travel agency support services
- Sound knowledge of airline ticketing and adeptness in reservation procedures
- Familiarity with both inbound and outbound tour operations
- Availability for flexible roster-based work scheduling
Skills and Competencies:
- Fluent in English with exceptional oral and written communication abilities
- Computer literacy, encompassing mastery of Microsoft Word, Excel, email systems, and Internet applications
- Proficiency in crafting travel costs and itineraries
- Exemplary telephone etiquette coupled with clear and professional communication aptitude
- Proactively skilled in troubleshooting and possessing meticulous attention to detail
Responsibilities:
- Provide unparalleled customer service and assistance to clients throughout their travel journey
- Effectively manage and execute airline ticketing and reservations utilizing GDS platforms
- Collaborate closely with clients to grasp their travel requisites and offer appropriate solutions
- Formulate precise itineraries and cost estimates for diverse travel packages
- Elevate and optimize direct sales by delivering tailor-made travel recommendations
- Promptly and professionally address any arising issues or grievances
- Keep abreast of industry trends, airline regulations, and travel stipulations
- Foster robust affiliations with airline partners and suppliers
- Ensure unwavering adherence to company policies and protocols
Remuneration:
Starting salary at 50,000 LKR per month, along with additional allowances.
**If you meet the aforementioned criteria and are enthusiastic about joining an energetic travel enterprise, we eagerly anticipate the receipt of your application. Kindly submit your updated resume, accompanied by a well-crafted cover letter highlighting your pertinent proficiencies and experiences. Please note that only candidates shortlisted for further proceedings will receive communication.
Kindly Note:
This vacancy is open to all individuals authorized to work within the Kurunegala, Gampola area.
The Travel Port Private Limited
Airline Ticketing Agent, Inbound & Outbound Travel Operations
Visit us at travelport.lk
To apply, please use the provided application portal or forward your CV to [email protected].