24/10/2024
Job Title: Travel Operation Assistant
Company: Milas Travel & Tours Sdn Bhd
Location: Kota Kinabalu, Sabah
Closing Date: 30 November 2024
Job Description:
Milas Travel & Tours Sdn Bhd is seeking a motivated and knowledgeable Travel Operation Assistant to join our team. As a Travel Operation Assistant, you will play a key role in supporting our operations and ensuring exceptional experiences for our clients by assisting in various logistical aspects of travel planning and ex*****on.
Key Responsibilities:
1. Assist in organizing and coordinating travel itineraries, including transportation, accommodation, and activities for local and international visitors.
2. Provide detailed information on attractions, history, culture, and natural heritage of Sabah to enhance guest experiences.
3. Ensure the safety, satisfaction, and comfort of all guests throughout their travel experience.
4. Manage daily operations, handle logistics, and adjust plans when necessary (weather, group needs, etc.).
5. Answer questions and provide additional insights to guests regarding their travel plans.
6. Maintain and manage travel-related equipment and resources, ensuring everything is in working order.
7. Gather feedback from participants to continually improve the quality of services offered.
8. Utilize IT skills to manage bookings, schedules, and customer interactions efficiently.
Requirements:
- Male, aged between 20-35 years old.
- Must reside in Kota Kinabalu, Sabah.
- Possess a valid Malaysian driving license.
- Ability to work flexible hours, including weekends, public holidays, and overtime when required.
- Strong knowledge of local tourist destinations, culture, and history of Sabah.
- Proficient in English and Malay; knowledge of additional languages such as Mandarin or local dialects is a plus.
- Basic knowledge of IT, computers, and systems for handling travel logistics, bookings, and communication.
- Excellent communication and interpersonal skills, with the ability to manage groups of varying sizes.
- First aid certification is an advantage.
- Physically fit to conduct outdoor activities such as hiking, walking tours, and other related tasks.
What We Offer:
- Competitive salary and benefits.
- Opportunities for career development and continuous training.
- A dynamic work environment in a growing tourism industry.
- A chance to meet people from around the world and share Sabah’s rich heritage.
How to Apply:
Interested applicants should send their resume and cover letter to [email protected] with the subject line "Travel Operation Assistant Application – [Your Name]" by 30 November 2024.
