08/01/2025
感谢客人对我们云南定制团的安排以及服务的认可
I recently had the pleasure of traveling to Yunan customised 2 person trip using the service from ITCS Travel & Tours Sdn Bhd, which I deal with one of the agent, Sky Lee. I am beyond impressed with the experience and services provided by Sky. From the beginning, their team was extremely professional, attentive, and eager to craft an itinerary that perfectly suited our interests.
The tour itself was well-planned, engaging, and full of unique experiences. The tour guide also the driver they had arranged for us were knowledgeable and also genuinely passionate about the places we visited, making every moment more enriching. All logistics, including transport and accommodations, were handled smoothly, allowing us to relax and fully enjoy our journey.
I’d like to extend a heartfelt thank you to Sky Lee and his team for their outstanding support during our trip. I especially appreciated their help when we encountered a power outage at the hotel late night in one of the day during our trip, which the hotel in that areas were wholly affected. They were incredibly attentive, never ignoring us, take good care of us and getting us to change to another hotel, but end up the electricity recovered and we stayed back in the original hotel. Their care and responsiveness made all the difference.
I also want to thank for their well coordinating and considering our personal preferences to optimize our travel route. Thanks to their thoughtful planning, we were able to save time and reach our destination quickly via the highway. The travel team also very attentive, which they also provided a thorough and easy-to-understand guide, making our process of getting on and off the train smooth and efficient.
Additionally, the hotel arrangements were excellent and made our stay comfortable.
It’s rare to find a travel team such like ITCS Travel Sdn Bhd, with such great service and a positive attitude, and we truly feel fortunate to have had such a wonderful experience in Yunnan under ITCS Travel Agency’s arrangement. Thank you again to all the personnel involved who made this trip memorable.
Their attention to detail, gave full supports to us during our trip, made everything effortless, and we felt truly cared for.
I’ll definitely be booking with ITCS Travel Sdn Bhd again in the future. Thank you for making our trip in Yunnan unforgettable!
★★★★★ "I recently had the pleasure of traveling to Yunan customised 2 person trip using the service from ITCS Travel & Tours Sdn Bhd, which I deal with one of the agent, Sky Lee. I am beyond impressed with the experience and services provided by Sky. From the beginning, their team was extr...
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