19/11/2024
Dear all,
First I would like to thank all of you that been playing an important roll on this fase that Mozambique it’s facing.
We living atypical moments, moments that never been faced in Mozambique
We really hope this bad storm goes away as soon as possible.
It’s our duty and responsibility as Tourism Operators to explain and guid our visitors or guests, informing about road conditions, high spots of strikes, all Borders situations or day conditions and even do the follow up of their journey until they reach the destination.
It’s also our duty and responsibility to don’t send or display fake news, if we didn’t face the issue let’s not speculate the issue.
It’s our duty and responsibility to don’t just forward without do research of what we are forwarding.
It is our duty to inform our guests that Lodges Resorts, hotels and other accommodation services will not be able to refund any amount of the reservation already made, firstly because any amount paid or received in bank accounts is subject to the payment of tax on that amount.
Although as the same amount is used to prepare the proper reception of the same tourists or guests.
It is up to us Tour Operators to be honest and know how to negotiate so that by not using the reservation this time, the same booking can be used for the next time without changing the previest amount agreed with the customer.
As FEMOTUR, we will provide full support to tourists so that no tourist establishment harms tourists.
We hope it’s no cancellations because on Tourism áreas as PONTA DO OURO, MACANETA, BILENE, XAI XAI, CHIZAVANE CHIDENGUELE ZAVORA LINGA LINGA, ALL INHAMBANE BEACH until INHASSORO. ARE NOT PLACES OF STRIKE OR ANY SIMILAR ISSUE.
WE INVITE ALL TO DRIVE ON THE DAY AND NOT AT NIGHT FOR OUR BEST ASSISTANCE
YOU CAN ALSO FLY TO ANY AIRPORT OF MOZAMBIQUE WITH NO PROBLEMS, JUST PICK ONE
Rogério Gomes
Secretary of FEMOTUR
PRESIDENT OF ASINHOS DE GAZA