29/02/2024
Check Your Negotiation Qualities
ATTITUDES (Behave like this)
- Be co-operative. Seek win-win outcomes.
- Have empathy. Explore other people's interests.
- Be open minded to new ideas.
- Be flexible in your approach.
- Be prepared to accept pressure and face conflict.
- Be assertive, not aggressive not submissive.
- Be prepared to live with doubt, and create certainty from it.
- Be patient.
- Be positive, focused on agreement.
- Be confident, but respect the other party's rights.
- Be motivated to succeed.
- Be a calculated, measured risk-taker.
- Be prepared to learn from every negotiation.
SKILLS (Display these)
- Plan the negotiation, and organize yourself and your time to suit.
- Be numerate and analytical.
- Listen more than you talk.
- See the big picture and pick strategies to suit.
- Ask an appropriate balance of open and closed questions.
- Persuade other with your communications.
- Trade packages based on sound judgments. Tracks concessions against Desirable/Probable/Worst objective.
- Gather information on the other party and their situation.
- Solve problems creative.
KNOWLEDGE (Make sure you know)
- The other party and their organization.
- The other party's goals and aspirations.
- The market in which you both operate.
- Your competition.
- Your Products.
- The limits of responsibility of yourself and the other party.
- What to summarize.
- When to adjourn.
This tool kit of attitudes, skills and knowledge will help you achieve success as a negotiator.
By OYDF
