01/05/2023
Cebu Pacific Advisory ππ
CEBU PACIFIC ADVISORY
POWER OUTAGE AT NAIA TERMINAL 3
MAY 1, 2023, 4:30 AM
Cebu Pacific advises its passengers that the Ninoy Aquino International Airport Terminal 3 (NAIA T3) is currently experiencing a power outage which is affecting operations.
Please expect delays and cancellations on some of our flights as we manage the situation.
For passengers departing to and from NAIA T3 who do not want to proceed with their flights, CEB is offering the following flexible options for flights on May 1 until 12:00 PM, which they may avail of through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:
1. Free Rebooking
Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.
2. Travel Fund
Store the amount in a virtual CEB wallet valid for six (6) months and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)
They may avail themselves of their preferred option online up to two (2) hours before their scheduled time of departure.
We appeal for your patience and understanding. CEB will provide an update as soon as more information becomes available.
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