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23/10/2024

Cebu Pacific Advisory #2
Cancelled Flights Due to Tropical Storm Kristine
As of October 23, 2024; 6:00 PM

Tropical Storm Kristine (international name: Trami) has brought heavy rains and strong winds to parts of the Philippines in recent days. As the storm moves over Northern Luzon, areas like Manila and Clark are expected to experience increased rainfall, strong winds, and poor visibility. These conditions may cause flight delays, slower departure and arrival rates at the airports, and extended ramp activities for our ground personnel.

Due to this ongoing impact of Tropical Storm Kristine on flight operations, Cebu Pacific has taken proactive measures to ensure the safety of its passengers and crew. As a result, additional flights scheduled for October 24, 2024, have been cancelled:

• DG 6031/6032: Manila – San Jose – Manila
• DG 6113/6114: Manila – Naga – Manila
• DG 6117/6118: Manila – Naga – Manila
• DG 6177/6178: Manila – Masbate – Manila
• 5J 325/326: Manila – Legazpi – Manila
• 5J 373/374: Manila – Roxas – Manila
• 5J 381/382: Manila – Cagayan De Oro – Manila
• 5J 395/396: Manila – Cagayan De Oro – Manila
• 5J 449/450: Manila – Iloilo – Manila
• 5J 457/458: Manila – Iloilo – Manila
• 5J 473/474: Manila – Bacolod – Manila
• 5J 483/484: Manila – Bacolod – Manila
• 5J 557/558: Manila – Cebu – Manila
• 5J 563/564: Manila – Cebu – Manila
• 5J 565/566: Manila – Cebu – Manila
• 5J 625/626: Manila – Dumaguete – Manila
• 5J 637/638: Manila – Puerto Princesa – Manila
• 5J 645/646: Manila – Puerto Princesa – Manila
• 5J 649/650: Manila – Tacloban – Manila
• 5J 655/656: Manila – Tacloban – Manila
• 5J 703/704: Manila – Dipolog – Manila
• 5J 771/772: Manila – Pagadian – Manila
• 5J 773/774: Manila – Pagadian – Manila
• 5J 783/784: Manila – Ozamiz – Manila
• 5J 785/786: Manila – Butuan – Manila
• 5J 821/822: Manila – Virac – Manila
• 5J 851/852: Manila – Zamboanga – Manila
• 5J 853/854: Manila – Zamboanga – Manila
• 5J 909/910: Manila – Caticlan – Manila
• 5J 919/920: Manila – Caticlan – Manila
• 5J 951/952: Manila – Davao – Manila
• 5J 963/964: Manila – Davao – Manila
• 5J 991/992: Manila – General Santos – Manila

Affected passengers have been informed via email and provided with the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:

1. Free Rebooking
Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.

2. Travel Fund
Store the amount in a virtual CEB wallet and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)

3. Refund
Full refund of your ticket.

CEB is also offering flexible options, which include free rebooking and a travel fund, to passengers who wish to postpone their flights to and from the following destinations:

• San Jose – October 23, 2024
• San Vicente (Palawan) - October 24, 2024
• Cauayan, Laoag, and Tuguegarao – October 25, 2024

In addition, travelers with flights to Manila and Clark on October 24 to 25, 2024 may also avail of these flexible options.
Those on affected flights may avail themselves of their preferred option online up to two (2) hours before their scheduled time of departure.

As this is a developing situation, some flight changes may take place as the storm passes. Passengers are advised to check the status of their flights via https://www.cebupacificair.com/flight-status and update their contact details via the Manage Booking portal to receive email notifications on flight reminders and updates.

For other questions or concerns, passengers may send a message via Charlie the virtual assistant on the Cebu Pacific website, or through CEB’s official Facebook and Twitter accounts.

We thank you for your patience and understanding as we work towards normalizing our operations as soon as possible.

We will provide updates as necessary.

Please be guided ✈️
23/10/2024

Please be guided ✈️

Advisory
PAL CANCELS FLIGHTS DUE TO SEVERE TROPICAL STORM KRISTINE (“TRAMI”)

For the safety of our passengers, PAL has cancelled the following flights on October 24 and 25 due to the proximity of Severe Tropical Storm KRISTINE (international name “TRAMI"):

Cancelled Flights:

OCTOBER 24 - THURSDAY

PR 2932/2933 Manila-Basco-Manila
PR 2196/2197 Manila-Laoag-Manila
PR 2198/2199 Manila-Laoag-Manila
PR 2014/2015 Manila-Tuguegarao-Manila
PR 2039/2040 Manila-Caticlan (Boracay)-Manila
PR 2137/2138 Manila-Bacolod-Manila
PR 2147/2148 Manila-Iloilo-Manila
PR 2859/2860 Manila-Cebu-Manila

OCTOBER 25 – FRIDAY
PR 2932/2933 Manila-Basco-Manila
PR 2934/2935 Manila-Basco-Manila

ATTENTION - THIS IS A DEVELOPING SITUATION; FURTHER CHANGES EXPECTED. There may be more cancellations depending on weather conditions.

Regularly check the status of your flight by logging on to www.philippineairlines.com and visit the Flight Status section (https://www.philippineairlines.com/en/flight-status), or checking further advisories on our Official PAL page. We advise you not proceed to the airport if your flight is cancelled, but instead avail of the rebooking options below.

FOR PASSENGERS OF CANCELLED FLIGHTS, you have the option to:

1. Convert your ticket to non-expiring Travel Credits equivalent to the unused segment of your ticket, excluding Ticketing Service Charge.

2. Rebook or Reroute your ticket to another flight with available space within 60 days from the original flight in the same booking class or higher within the same cabin class.

3. Refund ticket without penalties, excluding Ticketing Service Charge for partially used tickets. You may access the online self-reaccommodation tool for flight rebooking.

Simply click the Manage Tab, then select the Flight Disruption button in our homepage at www.philippineairlines.com.

If your contact details are in our reservations records, you will be informed of the status of your flights via e-mail, telephone call or SMS/text.

For more information, you may reach us via the following PAL channels:

- Hotline: (+632) 8539-0000 / (+632) 8855-8888
- Philippines Mobile: (+63) 919-056-2255
- Messenger: https://bit.ly/PALMessenger
- Viber: Search for Philippine Airlines
- WhatsApp: https://wa.me/639178305810
- myPAL Web Chat: https://pal.my.site.com/s/

Thank you for your understanding and cooperation.

Keep safe everyone 🙏🏻
23/10/2024

Keep safe everyone 🙏🏻

: Pagasa raised Storm Signal No. 1 in 38 areas across northern and central Cebu as Tropical Storm Kristine nears northern Luzon on Wednesday, October 23, 2024.

READ: https://l.cdn.ph/8Qx1J8

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