14/01/2020
Cebu Pacific Advisory #9
Taal Volcano eruption
As of 9:00 am, January 14, 2020
Cebu Pacific operations in and out of the Ninoy Aquino International Airport (NAIA) are now back to normal.
Passengers booked on cancelled flights may manage their booking before their scheduled time of departure through the Cebu Pacific website, bit.ly/CEBmanageflight, with the following options:
•Rebook flights within 30 days without penalties
•Refund tickets in full
•Store the value of the ticket in a Travel Fund for future use.
Guests on flights to and from Manila (NAIA) today (January 14, 2020) that are not cancelled may also manage their booking online any time before their flight is scheduled to depart, should they decide to forego travelling for the meantime.
For guests who are having difficulty managing their bookings online, please message us via Facebook or Twitter, or through our website for assistance.
We thank our passengers for their patience and understanding.
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Cebu Pacific Advisory #8
Taal Volcano eruption
As of 6:30 pm, January 13, 2020
Cebu Pacific has gradually resumed operations in and out of the Ninoy Aquino International Airport (NAIA) following the volcanic ash fall that commenced yesterday evening. The return to service of our aircraft is a gradual and time consuming process as each aircraft has to undergo rigorous maintenance procedures prior to being released.
As a consequence of this process, the following flights are cancelled:
January 13, 2020
5J 479 Manila-Bacolod
5J 480 Bacolod-Manila
5J 377 Manila-Cagayan de Oro (Laguindingan)
5J 378 Cagayan de Oro (Laguindingan)-Manila
5J 973 Manila-Davao
5J 974 Davao-Manila
5J 789 Manila-Butuan
5J 790 Butuan-Manila
5J 629 Manila-Dumaguete
5J 630 Dumaguete-Manila
5J 685 Manila- Bohol (Tagbilaran)
5J 686 Bohol (Tagbilaran)-Manila
5J 385 Manila-Cagayan de Oro (Laguindingan)
5J 386 Cagayan de Oro (Laguindingan)-Manila
5J 641 Manila-Puerto Princesa
5J 642 Puerto Princesa-Manila
5J 803 Manila-Singapore
5J 971 Manila-Davao
5J 970 Davao-Manila
January 14, 2020
5J 804 Singapore-Manila
5J 649 Manila-Tacloban
5J 650 Tacloban-Manila
5J 563 Manila-Cebu
5J 564 Cebu-Manila
5J 383 Manila-Cagayan de Oro (Laguindingan)
5J 384 Cagayan de Oro (Laguindingan) -Manila
We regret the inconvenience this causes the affected passengers as safety is our primary consideration.
We strongly urge passengers on flights still scheduled to fly today (January 13, 2020) and tomorrow (January 14, 2020) to and from Manila (NAIA) to reconsider their plans and forego travelling for the meantime. They may manage their booking any time before their flight is scheduled to depart through the Cebu Pacific website, bit.ly/CEBmanageflight, with the following options:
•Rebook flights within 30 days without penalties
•Refund tickets in full
•Store the value of the ticket in a Travel Fund for future use.
For guests who are having difficulty managing their bookings online, please message us via Facebook or Twitter, or through our website for assistance.
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Cebu Pacific Advisory #7
Taal Volcano eruption
As of 4:30 pm, January 13, 2020
Cebu Pacific is progressively resuming flights following the ash fall over the Ninoy Aquino International Airport (NAIA). In the interest of safety, all aircraft are undergoing thorough maintenance checks before being cleared for operations.
With this development, the following Cebu Pacific and Cebgo flights scheduled today, January 13, 2020 are cancelled:
5J 631/632 Manila-Dumaguete-Manila
5J 581/582 Manila-Cebu-Manila
5J 375/376 Manila-Roxas-Manila
5J 773/774 Manila-Pagadian-Manila
5J 855/856 Manila-Zamboanga-Manila
5J 639/640 Manila-Puerto Princesa-Manila
5J 389/390 Manila-Cagayan de Oro-Manila
5J 391/392 Manila-Cagayan de Oro-Manila
5J 455/456 Manila-Iloilo-Manila
5J 653/654 Manila-Tacloban-Manila
5J 6007/6006 Manila-Marinduque-Manila
5J 6195/6196 Manila-Legazpi-Manila
5J 506/507 Manila-Tuguegarao-Manila
We strongly urge passengers on flights still scheduled to fly today (January 13, 2020) to and from Manila (NAIA) to reconsider their plans and forego travelling for the meantime. They may manage their booking anytime before their flight is scheduled to depart through the Cebu Pacific website, bit.ly/CEBmanageflight, with the following options:
•Rebook flights within 30 days without penalties
•Refund tickets in full
•Store the value of the ticket in a Travel Fund for future use.
For guests who are having difficulty managing their bookings online, please message us via Facebook or Twitter, or through our website for assistance.
