20/08/2023
https://m.facebook.com/story.php?story_fbid=662746402551996&id=100064499274185&mibextid=Nif5oz
Update: Cotabato flights remain cancelled while runway repairs continue
For the safety of our passengers, the following domestic flights to and from Cotabato City will remain suspended until September 30, 2023, in view of the ongoing repair work on the runway at Cotabato’s Awang Airport:
Cancelled flights until September 30, 2023
PR 2959/2960 (Daily) Manila – Cotabato – Manila
PR 2223/2234 (Monday & Thursday) Cebu – Cotabato – Cebu
PR 2487/2488 (Monday & Thursday) Cotabato – Tawi-Tawi – Cotabato
OPTIONS FOR PASSENGERS OF CANCELLED FLIGHTS:
You have the option to:
• Reroute to another flight with available space within 60 days from the original flight in the same booking class or higher within the same cabin class.
• Convert your ticket to Travel Credits equivalent to the unused base fare of your ticket. Voucher validity is one year (1) from the date of issuance.
• Refund ticket without penalties, excluding Ticketing Service Charge. Please contact us at https://www.philippineairlines.com/covi.../mypal-hub-request.
You may connect 24/7 with PAL via the following PAL Channels:
- Hotline (+632) 8539-0000 / (+632) 8855-8888
- Philippines Mobile – (+63) 919-056-2255
- Messenger: https://bit.ly/PALMessenger
- Viber: Search for Philippine Airlines
- WhatsApp: Add us as a new contact (+63) 998-951-4359
- myPAL Web Chat: https://bit.ly/3z8Ck3Y
Philippine Airlines will coordinate closely with the authorities to determine when the airport runway conditions will allow for the resumption of commercial flights. As always, your safety is our paramount concern.
Thank you for your understanding and cooperation.