Our mission is to offer you unforgettable travel experiences that expand your horizons, fulfill your dreams, heighten your awareness, and offer you opportunities to discover more about yourself and the world around you.
We envision that Continents Travel and Tourism will gain worldwide recognition as the top choice for domestic and international travelers; that our travelers will expand their horizons in ways they never thought possible; and that we will serve as a benchmark by which others in the travel industry measure success.
Core Values
Trust – Our clients trust us because we are honest, forthright, and transparent in all of our communications and operations.
Knowledge – Because of our extensive experience in the travel industry, we have a large reservoir of knowledge that we draw to provide excellent travel advice and consultation. We know the best places to visit, the ‘must-have’ documents needed, the immigration rules, and the key amenities that make traveling an absolute pleasure.
Efficiency – We are highly organized and responsive to our clients’ individual needs. Each member of our team is committed to providing fast, courteous, respectful service at all times.
Employment – We are proud of our generous employment policies that are designed to serve as a pathway to economic success for those we hire.
Affordability – We believe that travel is a wonderful way for people to learn about other cultures and discover shared commonalities. That’s why affordability is an important factor in our travel packages.
Communication – We believe that clear communication is the best way to satisfy our clients’ needs and expectations. We stay in touch with them, answer their questions and address their concerns in a way that helps them feel confident about the journey they are about to undertake.
Service Excellence – Our clients are the heart of our business, and providing them with top-notch customer service is our way to thank them for their patronage and to build lifelong relationships.
Accountability – We hold ourselves accountable to our clients, to our employees, to the tourist industry as a whole, and to ourselves as professionals.
