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13/08/2024
07/08/2024

He took the stage and took flight! ✈️

For his record-breaking gymnastics performance with two Olympic golds, Carlos Yulo will be receiving an upgraded 150,000 Mabuhay Miles per year for life.

This is a lifelong upgrade to PAL's initial pledge to the Philippine Sports Commission (PSC) during an exclusive Olympic and Paralympic Athletes send-off last June 19, where the airline committed to award Mabuhay Miles to those who will bring home a medal.

You've inspired a nation, Carlos! Continue to fly high! πŸ₯‡πŸ₯‡



πŸ“·: Philippine Sports Commission

27/07/2024

BREAKING: Cebu Pacific will launch direct flights from Iloilo to Hong Kong and Iloilo to Singapore and vice versa after a four-year halt due to the pandemic.

Michelle Eve de Guzman, Cebu Pacific’s Marketing Director, said the daily Iloilo-Hong Kong flights will be launched starting October 27, 2024.

The announcement was made during the 33rd Visayas Area Business Conference (VABC) on Friday at the Iloilo Convention Center in Iloilo City. | Sean Rafio πŸ“· Esther Marie Sazon

24/07/2024

Just an appreciation post to all our pilots, cabin crew, ground crew, ramp workers, cargo loaders, aircraft technicians, marshals, and all aviation staff who braved the unfavorable weather conditions just to ensure that passengers get to their destinations safely. Cheers to you all!

And to all passengers who were affected by the canceled flights amid the weather conditions, I hope you understand that your safety is always the airline's priority. Please do exercise just a little more patience and understanding.

Be safe, everyone!

24/07/2024

Cebu Pacific Advisory #4

Cancelled Flights Due to Typhoon Carina

As of July 24, 2024; 5:00 PM

Due to the impact of Typhoon Carina (International Name: Gaemi) on our operations, Cebu Pacific advises its passengers to expect cancellations and flight delays throughout the day.

We have resumed operations at the Ninoy Aquino International Airport (NAIA) Terminal 4, where our Cebgo (DG) flights operate.

Passengers are advised to monitor the status of their flights via https://www.cebupacificair.com/flight-status and update their contact details via the Manage Booking portal to receive email notifications on flight reminders and updates.

Passengers affected by cancelled flights are also advised not to proceed to the airport for their safety and to avoid getting stuck on flooded roads.

Here are the additional cancelled flights for July 25, 2024:

Domestic

β€’ 5J 196/194: Manila – Cauayan – Manila
β€’ 5J 325/326: Manila – Legazpi – Manila
β€’ 5J 383/384: Manila – Cagayan De Oro – Manila
β€’ 5J 395/396: Manila – Cagayan De Oro – Manila
β€’ 5J 451/452: Manila – Iloilo – Manila
β€’ 5J 453/454: Manila – Iloilo – Manila
β€’ 5J 485/486: Manila – Bacolod – Manila
β€’ 5J 563/564: Manila – Cebu – Manila
β€’ 5J 567/568: Manila – Cebu – Manila
β€’ 5J 617/618: Manila – Tagbilaran – Manila
β€’ 5J 623/624: Manila – Dumaguete – Manila
β€’ 5J 637/638: Manila – Puerto Princesa – Manila
β€’ 5J 635/636: Manila – Puerto Princesa – Manila
β€’ 5J 649/650: Manila – Tacloban – Manila
β€’ 5J 793/794: Manila – Butuan – Manila
β€’ 5J 859/860: Manila – Zamboanga – Manila
β€’ 5J 899/900: Manila – Caticlan – Manila
β€’ 5J 919/920: Manila – Caticlan – Manila
β€’ 5J 3965/3966: Manila – Davao – Manila

International

β€’ 5J 272/273: Manila – Hong Kong – Manila
β€’ 5J 310/311: Manila – Taipei – Manila
β€’ 5J 314/315: Manila – Taipei – Manila

Affected passengers have been informed via email and provided with the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:

1. Free Rebooking

Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.

2. Travel Fund

Store the amount in a virtual CEB wallet and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)

3. Refund

Full refund of your ticket.

CEB is also offering flexible options, which include free rebooking and travel fund, to passengers who wish to postpone their flights to and from Manila and Clark scheduled up to July 26, 2024. They may avail themselves of these options through the Manage Booking portal of the CEB website https://www.cebupacificair.com/manage-booking up to two (2) hours before their scheduled time of departure.

For other questions or concerns, passengers may send a message via Charlie the virtual assistant on the Cebu Pacific website, or through CEB’s official Facebook and Twitter accounts.

We appeal for your patience and understanding as we work towards normalizing our operations as soon as possible.

We will provide updates as necessary.

24/07/2024

Cebu Pacific Advisory #3
Cancelled Flights Due to Typhoon Carina
As of July 24, 2024; 12:00 PM

Due to the impact of Typhoon Carina (International Name: Gaemi) on our operations, Cebu Pacific advises its passengers to expect cancellations and flight delays throughout the day.

The Ninoy Aquino International Airport (NAIA) Terminal 4, where our Cebgo (DG) flights operate, is closed and inaccessible due to flooding. All arriving DG flights will be diverted to NAIA Terminal 3.

Passengers are advised to monitor the status of their flights via https://www.cebupacificair.com/flight-status and update their contact details via the Manage Booking portal to receive email notifications on flight reminders and updates.

Passengers affected by cancelled flights are also advised not to proceed to the airport for their safety and to avoid getting stuck on flooded roads.

Here are the additional cancelled flights for July 24, 2024:
β€’ 5J 483/484: Manila – Bacolod – Manila
β€’ 5J 659/660: Manila – Tacloban – Manila
β€’ 5J 705/706: Manila – Dipolog – Manila
β€’ 5J 773/774: Manila – Pagadian – Manila
β€’ 5J 787/788: Manila – Butuan – Manila
β€’ 5J 857/858: Manila – Zamboanga – Manila
β€’ 5J 911/912: Manila – Caticlan – Manila

Affected passengers have been informed via email and provided with the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:

1. Free Rebooking

Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.

2. Travel Fund

Store the amount in a virtual CEB wallet and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)

3. Refund

Full refund of your ticket.

CEB is also offering flexible options, which include free rebooking and travel fund, to passengers who wish to postpone their flights to and from Manila and Clark scheduled up to July 26, 2024. They may avail themselves of these options through the Manage Booking portal of the CEB website https://www.cebupacificair.com/manage-booking up to two (2) hours before their scheduled time of departure.

For other questions or concerns, passengers may send a message via Charlie the virtual assistant on the Cebu Pacific website, or through CEB’s official Facebook and Twitter accounts.

We appeal for your patience and understanding as we work towards normalizing our operations as soon as possible.

We will provide updates as necessary.

24/07/2024

Cebu Pacific Advisory #2
Cancelled Flights Due to Typhoon Carina
As of July 24, 2024; 10:00 AM

Due to the impact of Typhoon Carina (International Name: Gaemi) on our operations, Cebu Pacific advises its passengers to expect cancellations and flight delays throughout the day.

The Ninoy Aquino International Airport (NAIA) Terminal 4, where our Cebgo (DG) flights operate, is closed and inaccessible due to flooding. All arriving DG flights will be diverted to NAIA Terminal 3.

Passengers are advised to monitor the status of their flights via https://www.cebupacificair.com/flight-status and update their contact details via the Manage Booking portal to receive email notifications on flight reminders and updates.

Passengers affected by cancelled flights are also advised not to proceed to the airport for their safety and to avoid getting stuck on flooded roads.

Here are the additional cancelled flights for July 24, 2024:
β€’ DG 6031/6032: Manila – San Jose – Manila
β€’ DG 6043/6044: Manila – Busuanga – Manila
β€’ DG 6047/6048: Manila – Busuanga – Manila
β€’ DG 6051/6052: Manila – Busuanga – Manila
β€’ DG 6055/6056: Manila – Busuanga – Manila
β€’ DG 6113/6114: Manila – Naga – Manila
β€’ DG 6117/6118: Manila – Naga – Manila
β€’ DG 6177/6178: Manila – Masbate – Manila
β€’ DG 6195/6196: Manila – Legazpi – Manila
β€’ DG 6197/6198: Manila – Legazpi – Manila
β€’ DG 6243/6244: Manila – Caticlan – Manila
β€’ DG 6247/6248: Manila – Caticlan – Manila
β€’ DG 6468/6469: Cebu – Bacolod – Cebu
β€’ DG 6837/6838: Manila – Siargao – Manila
β€’ DG 6839/6840: Manila – Siargao – Manila
β€’ DG 6841/6842: Manila – Siargao – Manila
β€’ DG 6507/6508: Manila – Cebu – Manila
β€’ 5J 196/197: Manila – Cauayan – Manila
β€’ 5J 323/324: Manila – Legazpi – Manila
β€’ 5J 404/405: Manila – Laoag – Manila
β€’ 5J 457/ 458: Manila – Iloilo – Manila
β€’ 5J 487/488: Manila – Bacolod – Manila
β€’ 5J 504/505: Manila – Tuguegarao – Manila
β€’ 5J 506/507: Manila – Tuguegarao – Manila
β€’ 5J 557/558: Manila – Cebu – Manila
β€’ 5J 617/618: Manila – Tagbilaran – Manila
β€’ 5J 639/640: Manila – Puerto Princesa – Manila
β€’ 5J 649/650: Manila – Tacloban – Manila
β€’ 5J 705/706: Manila – Dipolog – Manila
β€’ 5J 853/854: Manila – Zamboanga – Manila
β€’ 5J 909/910: Manila – Caticlan – Manila
β€’ 5J 919/920: Manila – Caticlan – Manila
β€’ 5J 993/994: Manila – General Santos – Manila

Affected passengers have been informed via email and provided with the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:

1. Free Rebooking

Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.

2. Travel Fund

Store the amount in a virtual CEB wallet and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)

3. Refund

Full refund of your ticket.

CEB is also offering flexible options, which include free rebooking and travel fund, to passengers who wish to postpone their flights to and from Manila scheduled today, July 24, 2024. They may avail themselves of these options through the Manage Booking portal of the CEB website https://www.cebupacificair.com/manage-booking up to two (2) hours before their scheduled time of departure.

For other questions or concerns, passengers may send a message via Charlie the virtual assistant on the Cebu Pacific website, or through CEB’s official Facebook and Twitter accounts.
We appeal for your patience and understanding as we work towards normalizing our operations as soon as possible.

We will provide updates as necessary.

19/07/2024

Cebu Pacific Advisory #2
Cancelled Flights Following Technical Disruption
As of July 19, 2024; 7:00 PM

After experiencing technical issues, reportedly related to technology partners of Navitaire (Microsoft and CrowdStrike) which caused a global system outage, the following Cebu Pacific flights scheduled are cancelled:

For July 19:
β€’ DG 6639/6640: Cebu – Pagadian – Cebu

β€’ DG 6839/6840: Manila – Siargao – Manila

β€’ DG 6853/6854: Cebu – Siargao – Cebu

β€’ 5J 268/269: Manila – Xiamen – Manila

β€’ 5J 310: Manila – Taipei

β€’ 5J 331/332: Manila – Kalibo – Manila

β€’ 5J 362/363: Manila – Macau – Manila

β€’ 5J 459/460: Manila – Iloilo – Manila

β€’ 5J 559/560: Manila – Cebu – Manila

β€’ 5J 573/574: Manila – Cebu – Manila

β€’ 5J 647/648: Manila – Puerto Princesa – Manila

β€’ 5J 678: Manila – Shanghai

β€’ 5J 753/754: Manila – Ho Chi Minh – Manila

β€’ 5J 857/858: Manila – Zamboanga – Manila

β€’ 5J 971/972: Manila – Davao – Manila

β€’ 5J 981/982: Manila – Davao – Manila

β€’ 5J 3951/3952: Manila – Davao – Manila

β€’ 5J 5756/5757: Manila – Da Nang – Manila

For July 20:
β€’ 5J 311: Taipei – Manila

β€’ 5J 679: Shanghai – Manila

This is a developing situation, and some flight changes may take place in the coming days. Passengers are advised to check the status of their flights via https://www.cebupacificair.com/flight-status.

To reduce congestion, affected passengers are also advised not to proceed to the airport at this time.

Cebu Pacific is offering flexible options, which include free rebooking and travel fund, to passengers who wish to postpone their flights scheduled up to July 21, 2024.

Cebu Pacific will send notifications to affected passengers once the systems are working and will provide the options available.

We are working closely with our teams to mitigate disruptions to our operations and will provide regular updates as the situation progresses.

We appreciate your patience and understanding.

25/06/2024

: Plane fares are expected to become cheaper next month after the Civil Aeronautics Board (CAB) brought down the fuel surcharge for the first time since February.

In its latest advisory, CAB announced that the fuel surcharge for July would be Level 5. This was a decline from the current Level 6, which has been in effect for the past four months.

The last time the regulator implemented a Level 5 fuel surcharge was in February.

Under Level 5, airlines are allowed to collect fuel surcharges of P151 to P542 for domestic flights while those flying outside the country will pay additional P498.03 to P3,703.11 each.

These prices are lower compared to Level 6 rates, which range from P185 to P665 for domestic routes and P610.37 to P4,538.40. for international flights.

Fuel surcharges are additional fees by airlines to help them recover fuel costs. These are separate from the base fare, which is the actual amount paid by the passenger for his or her seat.

Next month, passengers flying from Manila to Caticlan, Legaspi, Kalibo, and Roxas will be shelling out an additional P238 while those going to Iloilo, Cebu, Bacolod, and Puerto Princesa will pay a fuel surcharge of P316.

The applicable surcharge for flights to Dumaguete, Tagbilaran, Surigao, and Siargo will be P418 while flights to Zamboanga, Cotabato, and Davao, P487.

Passengers going to Taiwan, Hong Kong, and Vietnam will pay an additional amount of P498.03 while those flying to China will be charged P676.20 on top of the base fare.| via INQUIRER.net

19/12/2023

Advisory
Jet operations to Dipolog resume on January 1

Effective January 1, 2024, we will operate our full schedule of Airbus jet services to and from Dipolog City as follows, following the completion of repair work on the Dipolog Airport runway:

PR 2557*/2558* Manila-Dipolog-Manila
– Daily from 01 Jan 2024

Β· PR 2557 Manila-Dipolog departing Manila at 05:15 AM, arriving in Dipolog at 06:45 AM

Β· PR 2558 Dipolog-Manila departing Dipolog at 07:30 AM, arriving in Manila at 09:00 AM

*Note: To be numbered PR2555/2556 on 01 January 2024 only.

With the restoration of jet flights from Manila in January, we will no longer operate the supplementary Cebu-Dipolog-Cebu flights beyond December 31, 2023.

You may connect 24/7 with PAL via the following PAL Channels:

- Hotline (+632) 8539-0000 / (+632) 8855-8888
- Philippines Mobile – (+63) 919-056-2255 - Messenger: https://bit.ly/PALMessenger
- Viber: Search for Philippine Airlines
- WhatsApp: Add us as a new contact (+63) 998-951-4359 - myPAL Web Chat: https://bit.ly/3z8Ck3Y

Thank you.

Finally
16/12/2023

Finally

Cebu Pacific Advisory
Resumption of Manila-Dipolog Flights
As of December 15, 2023; 4:00 PM

Cebu Pacific is pleased to inform its passengers that it will reinstate Manila-Dipolog jet operations starting December 18, 2023.

CEB was able to complete a thorough and satisfactory safety assessment of the runway at the Dipolog airport following examinations and repairs performed by the Civil Aviation Authority of the Philippines.

The additional flights that we have been flying to and from Pagadian to serve the Dipolog passengers will cease at the same time as the direct service to Dipolog recommences.

Safety is our utmost priority and CEB deemed it entirely necessary to examine the runway and its repairs prior to recommencing operations.

Thank you very much for your continued support and patience.

Address

Quezon Avenue Cor I. Echavez Street
Dipolog City
7100

Telephone

09076677398

Website

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