uTravel and Tours

16/11/2024

Please be advised that the following trips are cancelled due to super typhoon ‘Pepito’
Batangas to Calapan (vice versa)
Batangas to Caticlan (vice versa)
Batangas to Roxas City, Capiz via Romblon and Sibuyan (vice versa)
Caticlan to Roxas Mindoro (vice versa)

All affected passengers can process their rebooking and refund.

We prioritize the safety of our guests and will provide timely updates regarding any changes.

Thank you for understanding. Keep Safe.

16/11/2024

2GO ADVISORY Typhoon "PEPITO"
November 16, 2024

We wish to inform you that Typhoon Pepito may impact sailing schedules in the coming days. For your safety and convenience, please monitor the latest weather updates from PAGASA before heading to the pier.

To avoid unnecessary travel, please stay tuned for our SMS advisories regarding any changes or cancellations to your sailing schedule. Our team will keep you informed with timely updates.

Below voyages will not sail on her scheduled departure. Passengers are advised not to proceed to the pier. A new schedule will be announced once the weather improves.

MV ST FRANCIS XAVIER (SFX15 voyage 93)
Route: MANILA - CORON /PUERTO PRINCESA - Original departure date - November 16, 2:00pm
Route: CORON - PUERTO PRINCESA - Original departure date - November 17, 4:00am
Route: PUERTO PRINCESA - CORON / MANILA - Original departure date - November 17, 9:00pm
Route: CORON-MANILA - Original departure date - November 18, 11:00am

MASINAG (MNG voyage 29)
Route: MANILA - ILOILO / ZAMBOANGA - Original departure date - November 16, 9:00pm
Route: ILOILO - ZAMBOANGA / MANILA - Original departure date - November 17, 8:00pm
Route: ZAMBOANGA - MANILA - Original departure date - November 18, 3:00pm

MV 2GO MALIGAYA (MLG15 voyage 94)
Route: MANILA - DAVAO / GENSAN - Original departure date - November 16, 2:00pm
Route: DAVAO - GENSAN / ILOILO / MANILA - Original departure date - November 18, 2:00pm
Route: GENSAN - ILOILO / MANILA - Original departure date - November 19, 2:00am
Route: ILOILO - MANILA - Original departure date - November 20, 6:00am

MV 2GO MASAGANA (MSN10 voyage 93)
Route: MANILA - CEBU / CAGAYAN DE ORO - Original departure date - November 17, 9:00am
Route: CEBU - CAGAYAN DE ORO - Original departure date - November 18, 11:00am
Route: CAGAYAN DE ORO - CEBU / MANILA - Original departure date - November 19, 1:00am
Route: CEBU - MANILA - Original departure date - November 19, 11:59am

MV 2GO MASIGLA (MAS1 voyage 71)
Route: MANILA - ILOILO / BACOLOD - Original departure date - November 17, 10:30am
Route: ILOILO - MANILA - Original departure date - November 18, 10:00am
Route: BACOLOD - MANILA - Original departure date - November 18, 7:00pm

MV SAINT MICHAEL THE ARCHANGEL (SMA12 voyage 93)
Route: MANILA - DUMAGUETE / DIPOLOG / ZAMBOANGA - Original departure date - November 17, 9:30pm
Route: DUMAGUETE - DIPOLOG / ZAMBOANGA / MANILA - Original departure date - November 19, 5:30am
Route: DIPOLOG - ZAMBOANGA / MANILA - Original departure date - November 19, 11:00am
Route: ZAMBOANGA - MANILA - Original departure date - November 20, 4:00am

MV ST IGNATIUS OF LOYOLA (SIL11 voyage 166)
Route: BATANGAS - CATICLAN - Original departure date - November 17, 9:00am
Route: CATICLAN - BATANGAS - Original departure date - November 17, 11:30pm

Affected passengers have been informed via SMS with the mobile number provided at the time of bookings. 2GO would like to remind its partner agents and passengers to provide the correct mobile number upon booking for on-time travel advisories.

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For passenger/s affected by these voyages, they may opt to refund or rebook their tickets within ticket validity. Refund and revalidation or rebooking may be accepted at the outlet where the ticket was bought or at any 2GO Corporate Ticketing Outlet upon presentation of the unused ticket/s and valid identification. Click on this link https://travel.2go.com.ph/outlets.aspx to check the 2GO Ticketing Outlets. You may also call us at (02) 8528-7000, and our customer service representative will help you rebook your ticket or email us through [email protected].

We apologize for this inconvenience.

Thank you for your cooperation and understanding as we prioritize everyone’s safety. Safe travels.

14/11/2024

10/11/2024

2GO ADVISORY
Tropical Storm "NIKA"
As of 8:00PM, November 10, 2024

Please be informed that due to Tropical Storm “Nika”, below voyages will not sail as scheduled. A new schedule will be announced once the storm signal is lifted. Passengers are advised not to proceed to the pier and monitor the latest weather advisory from PAGASA.

Please see below affected voyages that is currently cancelled.

MV SAINT MICHAEL THE ARCHANGEL (SMA12 voyage 91) with the following route:
MANILA - DUMAGUETE/DIPOLOG/ZAMBOANGA - Original departure date - November 10, 9:30pm
DUMAGUETE - DIPOLOG/ZAMBOANGA - Original departure date - November 12, 5:30am
DIPOLOG - ZAMBOANGA / MANILA - Original departure date - November 12, 11:00am
ZAMBOANGA - MANILA - Original departure date - November 13, 4:00am

MV 2GO MASINAG (MNG voyage 27) with the following route:
ZAMBOANGA - MANILA - Original departure date - November 10, 3:00pm

MV ST FRANCIS XAVIER (SFX16 voyage 91) with the following route:
CORON- MANILA - Original departure date - November 10, 3:00pm

MV ST FRANCIS XAVIER (SFX16 voyage 92) with the following route:
MANILA - CEBU / OZAMIS / BUTUAN - Original departure date - November 11, 11:59am
CEBU - OZAMIS / BUTUAN / MANILA - Original departure date - November 12, 5:00pm
OZAMIS - MANILA - Original departure date - November 13, 7:30am
BUTUAN - MANILA - Original departure date - November 13, 7:00pm

Affected passengers have been informed via SMS with the mobile number provided at the time of bookings. 2GO would like to remind its partner agents and passengers to provide the correct mobile number upon booking for on-time travel advisories.

===========================================

For passenger/s affected by these voyages, they may opt to refund or rebook their tickets within ticket validity. Refund and revalidation or rebooking may be accepted at the outlet where the ticket was bought or at any 2GO Corporate Ticketing Outlet upon presentation of the unused ticket/s and valid identification. Click on this link https://travel.2go.com.ph/outlets to check the 2GO Ticketing Outlets. You may also call us at (02) 8528-7000, and our customer service representative will help you rebook your ticket or email us through [email protected].

We apologize for this inconvenience.

Thank you for your continued patronage.

06/11/2024

Advisory
FLIGHTS CANCELLED ON NOVEMBER 6 TO 9 DUE TO TYPHOON MARCE (“YINXING”)

For safety reasons, we have cancelled the following flights on November 6 to 9 due to the proximity of Typhoon Marce (international name ‘Yinxing’):

Cancelled Flights

November 6 – Wednesday

PR 2932/2933 Manila-Basco-Manila
PR 2688/2689 Clark-Basco-Clark
PR 2014/2015 Manila-Tuguegarao-Manila

November 7 - Thursday

PR 2932/2933 Manila-Basco-Manila
PR 2014/2015 Manila-Tuguegarao-Manila
PR 2196/2197 Manila-Laoag-Manila
PR 2198/2199 Manila-Laoag-Manila

November 8 – Friday

PR 2932/2933 Manila-Basco-Manila
PR 2688/2689 Clark-Basco-Clark
PR 2196/2197 Manila-Laoag-Manila
PR 2198/2199 Manila-Laoag-Manila
PR 2014/2015 Manila-Tuguegarao-Manila

November 9 – Saturday

PR 2932/2933 Manila-Basco-Manila

This is a developing situation.

Regularly check the status of your flight by logging on to www.philippineairlines.com and visiting the Flight Status section (https://www.philippineairlines.com/en/flight-status), or checking further advisories on our Official PAL page. We advise you not to proceed to the airport if your flight is cancelled, but instead avail of the rebooking options below.

FOR PASSENGERS OF CANCELLED FLIGHTS, you have the option to:

1. Convert your ticket to non-expiring Travel Credits equivalent to the unused segment of your ticket, excluding Ticketing Service Charge.

2. Rebook or Reroute your ticket to another flight with available space within 60 days from the original flight in the same booking class or higher within the same cabin class.

3. Refund ticket without penalties, excluding Ticketing Service Charge for partially used tickets. You may access the online self-reaccommodation tool for flight rebooking.

Simply click the Manage Tab, then select the Flight Disruption button in our homepage at www.philippineairlines.com.

If your contact details are in our reservations records, you will be informed of the status of your flights via e-mail, telephone call or SMS/text.

- Hotline: (+632) 8539-0000 / (+632) 8855-8888
- Philippines Mobile: (+63) 919-056-2255
- Messenger: https://bit.ly/PALMessenger
- Viber: Search for Philippine Airlines
- WhatsApp: https://wa.me/639178305810
- myPAL Web Chat: https://pal.my.site.com/s/

Thank you.

06/11/2024

29/10/2024

2GO ADVISORY
As of 2:00PM, October 29, 2024


2GO Travel informs its passengers that below voyages will be delay in departure due to effect of Typhoon Kristine. Please see affected voyages below.

MV 2GO MALIGAYA (MLG15 voyage 88)
Route: GENSAN-ILOILO-MANILA
Original departure date: October 29, 2:00am
Revised estimated time of departure: October 29 at 7:00am

MV 2GO MASIGLA (MAS1 voyage 66)
Route: MANILA-BACOLOD-ILOILO-CAGAYAN-ILOILO-MANILA
Original departure date: October 29, 2:30pm
Revised estimated time of departure: October 30 at 3:00pm

MV 2GO MASAGANA (MSN8 voyage 88)
Route: MANILA-BACOLOD-ILOILO-CAGAYAN-ILOILO-MANILA
Original departure date: October 29, 2:30pm
Revised estimated time of departure: October 30 at 3:00pm

MV 2GO MASAGANA (MSN10 voyage 88)
Route: MANILA-CEBU-CAGAYAN-CEBU-MANILA
Original departure date: October 30, 9pm
Revised estimated time of departure: October 31 at 6:00am

MV ST FRANCIS XAVIER (SFX16 voyage 88)
Route: MANILA-CEBU - Original departure date: October 28, 11:59am transferred to MSN10 voyage 88
Revised estimated time of departure: October 31 at 6:00am
Route: CEBU-MANILA - Original departure date: October 29, 5pm transferred to MLG15 voyage 89
Revised estimated time of departure: November 1 at 3pm

We advise our passengers to be at the port 4 hours prior to the revised departure.

To view the list of other affected routes and voyages, kindly click this link: https://bit.ly/2GOTravelAdvisories

Affected passengers have been informed via SMS with the mobile number provided at the time of bookings. 2GO would like to remind its partner agents and passengers to provide the correct mobile number upon booking for on-time travel advisories.

=========================================

For passenger/s affected by these voyages, they may opt to refund or rebook their tickets within ticket validity. Refund and revalidation or rebooking may be accepted at the outlet where the ticket was bought or at any 2GO Corporate Ticketing Outlet upon presentation of the unused ticket/s and valid identification. Click on this link https://travel.2go.com.ph/outlets.aspx to check the 2GO Ticketing Outlets. You may also call us at (02) 8528-7000, and our customer service representative will help you rebook your ticket or email us through [email protected].

We apologize for this inconvenience.

Thank you for your continued patronage. Stay safe everyone.

26/10/2024

uTravel and Tours celebrate Spookfest At CityMall Kalibo

26/10/2024

2GO ADVISORY
As of 12:00PM, October 26, 2024

2GO Travel would like to inform passengers of the updated departure time for the voyages listed below. Delay in departure is due to the effect of TS “Kristine”.

MV SAINT FRANCIS XAVIER (SFX15 voyage 87)
Route: MANILA-CORON-PUERTO PRINCESA-CORON-MANILA
Original departure date: October 25, 5:30pm
Revised estimated time of departure: October 28, 2024 at 2:00AM

MV SAINT MICHAEL THE ARCHANGEL (SMA12 voyage 87)
Route: MANILA-DUMAGUETE-DIPOLOG-ZAMBOANGA-MANILA.
Original departure date: October 27, 9:30pm
Revised estimated time of departure: October 28, 2024 at 6:00AM

MV 2GO MASIKAP (MSK3 voyage 73)
Route: MANILA-BATANGAS-CAGAYAN-BUTUAN-MANILA
Original departure date: October 25, 7:00am
Revised estimated time of departure: October 27, 2024 at 4:00PM


MV 2GO MASIKAP (MSK3 voyage 74)
Route: MANILA-CAGAYAN DE ORO - Original departure date: October 28, 10:00pm
Revised estimated time of departure: October 30 at 9pm via MV 2GO MASAGANA (MSN10 voyage 88)
Route: MANILA- BACOLOD - Original departure date: October 28, 10:00pm
Revised estimated time of departure: October 29 at 2:30pm via MV 2GO MASIGLA (MAS1 voyage 66)
Route: CAGAYAN DE ORO - BACOLOD - Original departure date: October 30, 8am - CANCELLED
Route: CAGAYAN DE ORO-MANILA - Original departure date: October 30, 8am
Revised estimated time of departure: October 31 at 7:30pm via MV 2GO MASIGLA (MAS1 voyage 66)
Route: BACOLOD - MANILA - Original departure date: October 31, 2am
Revised estimated time of departure: November 2 at 2:30pm via MV ST MICHAEL ARCHANGEL (SMA12 voyage 88)

MV 2GO MASIGLA (MAS1 voyage 66)
Route: MANILA-BACOLOD-ILOILO-CAGAYAN-ILOILO-MANILA
Original departure date: October 29, 2:30pm
Revised estimated time of departure: October 30, 2024 at 11:59AM

We advise our passengers to be at the port 4 hours prior to the revised departure.

Affected passengers have been informed via SMS with the mobile number provided at the time of bookings. 2GO would like to remind its partner agents and passengers to provide the correct mobile number upon booking for on-time travel advisories.

To view the list of other affected routes and voyages, kindly click this link: https://bit.ly/2GOTravelAdvisories

===========================================

For passenger/s affected by these voyages, they may opt to refund or rebook their tickets within ticket validity. Refund and revalidation or rebooking may be accepted at the outlet where the ticket was bought or at any 2GO Corporate Ticketing Outlet upon presentation of the unused ticket/s and valid identification. Click on this link https://travel.2go.com.ph/outlets.aspx to check the 2GO Ticketing Outlets. You may also call us at (02) 8528-7000, and our customer service representative will help you rebook your ticket or email us through [email protected].

We apologize for this inconvenience.

Thank you for your continued patronage. Stay safe everyone.

26/10/2024

2GO ADVISORY
As of 9:00AM, October 26, 2024

2GO Travel informs its passengers that below voyages will now push through. Delay in departure is due to the effect of TS “Kristine”.

Please refer to the updated departure time for the voyages below.

MV 2GO MASIGLA (MAS1 voyage 64)
Route: MANILA-BACOLOD-ILOILO-CAGAYAN-ILOILO-MANILA.
Original departure date from Manila: October 22, 2:30pm
Revised estimated time of departure from Manila: October 26, 2024 at 1:00 PM

MV 2GO MASAGANA (MSN8 VOYAGE 86) transferred to MV 2GO MASIGLA (MAS1 voyage 64
Route: MANILA - BACOLOD
Original departure date: October 23, 9pm
Revised estimated time of departure: October 26, 2024 at 1:00 PM

MV 2GO MALIGAYA (MLG15 VOYAGE 86) transferred to MV 2GO MASIGLA (MAS1 voyage 64
Route: ILOILO - MANILA
Original departure date: October 23, 6am
Revised estimated time of departure: October 29, 2024 at 7:30AM

MV ST FRANCIS XAVIER (SFX16 voyage 86)
Route: BUTUAN-MANILA
Original departure date: October 23, 9pm
Revised estimated time of departure: October 26, 2024 at 11:00 AM

MV 2GO MASIKAP (MSK3 voyage 72)
Route: BACOLOD-MANILA
Original departure date: October 24, 2am
Revised estimated time of departure: October 26, 2024 at 11:00 AM

MV ST MICHAEL THE ARCHANGEL (SMA12 voyage 86) transferred to MV 2GO MASIKAP (MSK3 voyage 72)
Route: BACOLOD-MANILA
Original departure date: October 26, 2:30pm
Revised estimated time of departure: October 26, 2024 at 11:00 AM

MV 2GO MASIGLA (MAS1 voyage 65) transferred to MV 2GO MASIKAP (MSK3 voyage 72)
Route: BACOLOD-MANILA
Original departure date: October 28, 8:30am
Revised estimated time of departure: October 26, 2024 at 11:00 AM

MV 2GO MASAGANA (MSN10 VOYAGE 85)
Route: CEBU-MANILA
Original departure date: October 22, 11:59am
Revised estimated time of departure: October 26, 2024 at 11:00 AM

MV 2GO MASINAG (MNG voyage 22) transferred to MSN10 VOYAGE 85
Route: CEBU-MANILA
Original departure date: October 23, 5pm
Revised estimated time of departure: October 26, 2024 at 11:00 AM

MV ST MICHAEL THE ARCHANGEL (SMA12 voyage 85)
Route: ZAMBOANGA - MANILA
Original departure date: October 23, 4:00am
Revised estimated time of departure: October 26, 2024 at 11:00 AM

We advise our passengers to be at the port 2 hours prior to the revised departure.

Affected passengers have been informed via SMS with the mobile number provided at the time of bookings. 2GO would like to remind its partner agents and passengers to provide the correct mobile number upon booking for on-time travel advisories.

To view the list of other affected routes and voyages, kindly click this link: https://travel.2go.com.ph/travel-advisories.aspx

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For passenger/s affected by these voyages, they may opt to refund or rebook their tickets within ticket validity. Refund and revalidation or rebooking may be accepted at the outlet where the ticket was bought or at any 2GO Corporate Ticketing Outlet upon presentation of the unused ticket/s and valid identification. Click on this link https://travel.2go.com.ph/outlets.aspx to check the 2GO Ticketing Outlets. You may also call us at (02) 8528-7000, and our customer service representative will help you rebook your ticket or email us through [email protected].

We apologize for this inconvenience.

Thank you for your continued patronage. Stay safe everyone.

25/10/2024

We are pleased to announce that all trips will resume tonight EXCEPT for:

Batangas - Caticlan | 7:30 PM
(trips will resume tomorrow morning at 7:30 AM)

Please be advised that passengers who were affected from prior cancellations will be prioritized.

Thank you and stay safe!

25/10/2024

To all our Valued Clients.

CEBU PACIFIC AIR list of cancelled flights as of today!

24/10/2024

2GO ADVISORY
Tropical Storm "KRISTINE"
As of 4:00PM, October 24, 2024



Due to Tropical Cyclone Wind Signal no. 2 brought about by Tropical Storm "KRISTINE" there will be no departures in Manila while Typhoon warning signal is up. Passengers are advised not to proceed to the pier and monitor the latest weather advisory from PAGASA.

Please see below affected voyage/s that is currently ON-HOLD and will be delayed:

MV 2GO MASIKAP (MSK3 VOYAGE 73) with the following route:
MANILA - CAGAYAN DE ORO / BUTUAN - Original departure date - October 25, 7:00am
BATANGAS - CAGAYAN DE ORO / BUTUAN - Original departure date - October 25, 7:00pm
CAGAYAN DE ORO - BUTUAN / MANILA - Original departure date - October 27, 2:00am
BUTUAN / MANILA - Original departure date - October 27, 11:00am

MV 2GO MASAGANA (MSN10 voyage 86) with route:
MANILA - CAGAYAN DE ORO - Original departure date - October 23, 9:00pm - Transferred on October 25 at 7am via MSK voy 73
CAGAYAN DE ORO - MANILA - Original departure date - October 25, 1:00pm - Transferred on October 27 at 2am via MSK voy 73

MV SAINT FRANCIS XAVIER (SFX15 voyage 87) with the following route:
MANILA - CORON / PUERTO PRINCESA - Original departure date - October 25, 5:30pm
CORON / PUERTO PRINCESA - Original departure date - October 26, 7:30am
PUERTO PRINCESA - CORON / MANILA - Original departure date - October 27, 1:00am
CORON / MANILA - Original departure date - October 27, 3:00pm

Due to Tropical Storm "KRISTINE", your voyage will be revised. Your safety is our top priority. Please see below affected voyage/s:

MV 2GO MASINAG (MNG voyage 23) with route:
MANILA - ILOILO - Original departure date - October 25, 7pm - CANCELLED
MANILA - ZAMBOANGA - Original departure date - October 25, 7pm - Transferred on October 27 at 9:30pm via SMA12 voyage 87
ILOILO - ZAMBOANGA - Original departure date - October 26, 7pm - CANCELLED
ILOILO - MANILA - Original departure date - October 26, 7pm - Transferred on October 30 at 6am via MLG15 voyage 88
ZAMBOANGA - MANILA - Original departure date - October 27, 3pm - Transferred on October 30 at 4am via SMA12 voyage 87

MV 2GO MASIGLA (MAS1 voyage 65) with route:
MANILA - ILOILO / BACOLOD - Original departure date - October 26, 9pm - CANCELLED
ILOILO - MANILA - Original departure date - October 27, 9pm - Transferred on October 30 at 6:00am via MLG15 voyage 88
BACOLOD - MANILA - Original departure date - October 28, 8am - CANCELLED

To view the list of affected routes and voyages, kindly click this link: https://travel.2go.com.ph/travel-advisories.aspx

=================================

Affected passengers was already informed via SMS with the mobile number provided at the time of bookings. 2GO would like to remind its partner agents and passengers to provide the correct mobile number upon booking for on-time travel advisories.

For passenger/s affected by these voyages, they may opt to refund or rebook their tickets within ticket validity. Refund and revalidation or rebooking may be accepted at the outlet where the ticket was bought or at any 2GO Corporate Ticketing Outlet upon presentation of the unused ticket/s and valid identification. Click on this link https://travel.2go.com.ph/outlets.aspx to check the 2GO Ticketing Outlets. You may also call us at (02) 8528-7000, and our customer service representative will help you rebook your ticket or email us through [email protected].

We apologize for this inconvenience.


Thank you for your continued patronage. Stay safe everyone.

24/10/2024

CANCELLED TRIPS

Please be advised that the following trips are temporarily cancelled due to tropical storm 'Kristine'

Thursday | October 24, 2024
Batangas to Caticlan (vice versa)
Batangas to Calapan (vice versa)
Batangas to Roxas City, Capiz (vice versa)
Batangas to Romblon, Romblon (vice versa)
Batangas to Sibuyan (vice versa)

All affected passengers can process their refund and rebooking.

We prioritize the safety of our guests and will provide timely updates regarding any changes.

Thank you and keep safe.

23/10/2024

2GO ADVISORY
Tropical Storm "KRISTINE"
As of 2:30PM, October 23, 2024

Due to Tropical Storm "KRISTINE", your voyage will be revised. Your safety is our top priority. Please see below affected voyage/s:

MV SAINT MICHAEL THE ARCHANGEL (SMA12 voyage 86) with the following route:
MANILA - ILOILO - Original departure date - October 24, 9:30pm - Transferred on October 25 at 7pm via MNG voy 23
MANILA - BACOLOD - Original departure date - October 24, 9:30pm - Transferred on October 26 at 9pm via MAS1 voy 65
BATANGAS - ILOILO / BACOLOD - Original departure date - October 25, 9:30am - Transferred on November 1 at 9:30am via SMA12 voyage 86
ILOILO - MANILA - Original departure date - October 26, 6:30am - Transferred on October 26 at 7pm via MNG voy 23
BACOLOD - MANILA - Original departure date - October 26, 2:30pm - Transferred on October 28 at 8am via MAS1 voy 65

MV 2GO MALIGAYA (MLG15 voyage 87) with route:
MANILA - CEBU - Original departure date - October 24, 8:00am - Transferred on October 28 at 11:59am via SFX16 voyage 88
CEBU - MANILA - Original departure date - October 25, 9:00am - Transferred on October 29 at 11:59am via MSN10 voyage 87

Please see below affected voyages that is currently ON-HOLD and will be delayed: Affected passengers are advised not to proceed to pier yet and wait for further announcement.

MV ST FRANCIS XAVIER (SFX16 voyage 86) bound for BUTUAN-MANILA - Original departure date - October 23, 9pm

To view the list of affected routes and voyages, kindly click this link: https://travel.2go.com.ph/travel-advisories.aspx

Affected passengers have been informed via SMS with the mobile number provided at the time of bookings. 2GO would like to remind its partner agents and passengers to provide the correct mobile number upon booking for on-time travel advisories. Passengers are encouraged to visit the 2GO Pier Ticketing Office at the day of departure for the ticket replacement prior to boarding the vessel.

===========================================

For passenger/s affected by these voyages, they may opt to refund or rebook their tickets within ticket validity. Refund and revalidation or rebooking may be accepted at the outlet where the ticket was bought or at any 2GO Corporate Ticketing Outlet upon presentation of the unused ticket/s and valid identification. Click on this link https://travel.2go.com.ph/outlets.aspx to check the 2GO Ticketing Outlets. You may also call us at (02) 8528-7000, and our customer service representative will help you rebook your ticket or email us through [email protected].

We advise our passengers to be at the port 3-4 hours prior to the revised departure.


We apologize for this inconvenience.

Thank you for your continued patronage.

23/10/2024

CANCELLED TRIPS

Please be advised that the following trips are temporarily cancelled due to storm signal no. 1 'Kristine'

Wednesday | October 23 - 9:00 PM
Cebu - Dapitan
Cebu - Surigao

Thursday | October 24 - 9:00 AM
Dapitan - Cebu
Surigao - Cebu

Until further advisory.

For passengers affected, kindly visit Starlite Ferries Cebu Main Office for refund or request on ticket revalidation with no surcharge.

We prioritize the safety of our guests and will provide timely updates regarding any changes.

Thank you and keep safe.

23/10/2024

2GO ADVISORY
Tropical Storm "KRISTINE"
As of 9:30AM, October 23, 2024

Due to Tropical Cyclone Wind Signal no. 1 brought about by Tropical Storm "KRISTINE" there will be no departures while Typhoon warning signal is up. Passengers are advised not to proceed to the pier and monitor the latest weather advisory from PAGASA.

Please see below affected voyages that is currently ON-HOLD and will be delayed:

MV 2GO MASINAG (MNG voyage 22) with the following route:
BATANGAS - CEBU - Original departure date - October 22, 7:00pm - CANCELLED
BATANGAS - TAGBILARAN - Original departure date - October 22, 7:00pm - CANCELLED
CEBU - TAGBILARAN - Original departure date - October 23, 5:00pm ON-HOLD
CEBU - MANILA - Original departure date - October 23, 5:00pm ON-HOLD
TAGBILARAN - MANILA - Original departure date - October 24, 12:30am ON-HOLD

MV SAINT MICHAEL THE ARCHANGEL (SMA12 voyage 85) bound for ZAMBOANGA-MANILA - Original departure date - October 23, 4:00am

MV 2GO MASIKAP (MSK3 voyage 72) with route:
CAGAYAN DE ORO - BACOLOD / MANILA - Original departure date - October 23, 8:00am
BACOLOD - MANILA - Original departure date - October 24, 2:00am

To view the list of affected routes and voyages, kindly click this link: https://travel.2go.com.ph/travel-advisories.aspx

Affected passengers have been informed via SMS with the mobile number provided at the time of bookings. 2GO would like to remind its partner agents and passengers to provide the correct mobile number upon booking for on-time travel advisories.

===========================================

For passenger/s affected by these voyages, they may opt to refund or rebook their tickets within ticket validity. Refund and revalidation or rebooking may be accepted at the outlet where the ticket was bought or at any 2GO Corporate Ticketing Outlet upon presentation of the unused ticket/s and valid identification. Click on this link https://travel.2go.com.ph/outlets.aspx to check the 2GO Ticketing Outlets. You may also call us at (02) 8528-7000, and our customer service representative will help you rebook your ticket or email us through [email protected].

We apologize for this inconvenience.

Thank you for your continued patronage.

Stay safe everyone.