uTravel and Tours

08/01/2025

06/01/2025

30/12/2024

DELAYED TRIPS

Please be advised that the following trips are experiencing delay caused by port congestion and influx of passengers and cargoes due to peak season.

Monday | December 30, 2024
Batangas to Caticlan

Expected departure time at 11:00 PM. Passengers are requested to be at the Terminal 3 hours before the revised departure time.

Thank you for understanding. Keep Safe.

29/12/2024

DELAYED TRIPS

Please be advised that the following trips are experiencing delay caused by port congestion and influx of passengers and cargoes due to peak season.

Monday | December 30, 2024
Caticlan to Batangas

Expected departure time at 1:00 PM. Passengers are requested to be at the Terminal 3 hours before the revised departure time.

Thank you for understanding. Keep Safe.

28/12/2024

DELAYED TRIPS

Please be advised that the following trips are experiencing delay caused by port congestion and influx of passengers and cargoes due to peak season.

Sunday | December 29, 2024
Caticlan to Batangas

Expected departure time at 1:00 PM. Passengers are requested to be at the Terminal 3 hours before the revised departure time.

Thank you for understanding. Keep Safe.

24/12/2024

DELAYED TRIPS

Please be advised that the following trips are experiencing delay caused by port congestion and influx of passengers and cargoes due to peak season.

Tuesday | December 24, 2024
Caticlan to Batangas

Thank you for understanding. Keep Safe.

20/12/2024

21/11/2024

Please be advised that the following trips are cancelled due to previous delay caused by Typhoon Pepito

Roxas City, Capiz to Sibuyan
Roxas City, Capiz to Romblon
Sibuyan to Romblon
Sibuyan to Batangas
Romblon to Batangas

All affected passengers can process their rebooking and refund.

Thank you for understanding. Keep Safe.

16/11/2024

Please be advised that the following trips are cancelled due to super typhoon ‘Pepito’
Batangas to Calapan (vice versa)
Batangas to Caticlan (vice versa)
Batangas to Roxas City, Capiz via Romblon and Sibuyan (vice versa)
Caticlan to Roxas Mindoro (vice versa)

All affected passengers can process their rebooking and refund.

We prioritize the safety of our guests and will provide timely updates regarding any changes.

Thank you for understanding. Keep Safe.

16/11/2024

2GO ADVISORY Typhoon "PEPITO"
November 16, 2024

We wish to inform you that Typhoon Pepito may impact sailing schedules in the coming days. For your safety and convenience, please monitor the latest weather updates from PAGASA before heading to the pier.

To avoid unnecessary travel, please stay tuned for our SMS advisories regarding any changes or cancellations to your sailing schedule. Our team will keep you informed with timely updates.

Below voyages will not sail on her scheduled departure. Passengers are advised not to proceed to the pier. A new schedule will be announced once the weather improves.

MV ST FRANCIS XAVIER (SFX15 voyage 93)
Route: MANILA - CORON /PUERTO PRINCESA - Original departure date - November 16, 2:00pm
Route: CORON - PUERTO PRINCESA - Original departure date - November 17, 4:00am
Route: PUERTO PRINCESA - CORON / MANILA - Original departure date - November 17, 9:00pm
Route: CORON-MANILA - Original departure date - November 18, 11:00am

MASINAG (MNG voyage 29)
Route: MANILA - ILOILO / ZAMBOANGA - Original departure date - November 16, 9:00pm
Route: ILOILO - ZAMBOANGA / MANILA - Original departure date - November 17, 8:00pm
Route: ZAMBOANGA - MANILA - Original departure date - November 18, 3:00pm

MV 2GO MALIGAYA (MLG15 voyage 94)
Route: MANILA - DAVAO / GENSAN - Original departure date - November 16, 2:00pm
Route: DAVAO - GENSAN / ILOILO / MANILA - Original departure date - November 18, 2:00pm
Route: GENSAN - ILOILO / MANILA - Original departure date - November 19, 2:00am
Route: ILOILO - MANILA - Original departure date - November 20, 6:00am

MV 2GO MASAGANA (MSN10 voyage 93)
Route: MANILA - CEBU / CAGAYAN DE ORO - Original departure date - November 17, 9:00am
Route: CEBU - CAGAYAN DE ORO - Original departure date - November 18, 11:00am
Route: CAGAYAN DE ORO - CEBU / MANILA - Original departure date - November 19, 1:00am
Route: CEBU - MANILA - Original departure date - November 19, 11:59am

MV 2GO MASIGLA (MAS1 voyage 71)
Route: MANILA - ILOILO / BACOLOD - Original departure date - November 17, 10:30am
Route: ILOILO - MANILA - Original departure date - November 18, 10:00am
Route: BACOLOD - MANILA - Original departure date - November 18, 7:00pm

MV SAINT MICHAEL THE ARCHANGEL (SMA12 voyage 93)
Route: MANILA - DUMAGUETE / DIPOLOG / ZAMBOANGA - Original departure date - November 17, 9:30pm
Route: DUMAGUETE - DIPOLOG / ZAMBOANGA / MANILA - Original departure date - November 19, 5:30am
Route: DIPOLOG - ZAMBOANGA / MANILA - Original departure date - November 19, 11:00am
Route: ZAMBOANGA - MANILA - Original departure date - November 20, 4:00am

MV ST IGNATIUS OF LOYOLA (SIL11 voyage 166)
Route: BATANGAS - CATICLAN - Original departure date - November 17, 9:00am
Route: CATICLAN - BATANGAS - Original departure date - November 17, 11:30pm

Affected passengers have been informed via SMS with the mobile number provided at the time of bookings. 2GO would like to remind its partner agents and passengers to provide the correct mobile number upon booking for on-time travel advisories.

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For passenger/s affected by these voyages, they may opt to refund or rebook their tickets within ticket validity. Refund and revalidation or rebooking may be accepted at the outlet where the ticket was bought or at any 2GO Corporate Ticketing Outlet upon presentation of the unused ticket/s and valid identification. Click on this link https://travel.2go.com.ph/outlets.aspx to check the 2GO Ticketing Outlets. You may also call us at (02) 8528-7000, and our customer service representative will help you rebook your ticket or email us through [email protected].

We apologize for this inconvenience.

Thank you for your cooperation and understanding as we prioritize everyone’s safety. Safe travels.

10/11/2024

2GO ADVISORY
Tropical Storm "NIKA"
As of 8:00PM, November 10, 2024

Please be informed that due to Tropical Storm “Nika”, below voyages will not sail as scheduled. A new schedule will be announced once the storm signal is lifted. Passengers are advised not to proceed to the pier and monitor the latest weather advisory from PAGASA.

Please see below affected voyages that is currently cancelled.

MV SAINT MICHAEL THE ARCHANGEL (SMA12 voyage 91) with the following route:
MANILA - DUMAGUETE/DIPOLOG/ZAMBOANGA - Original departure date - November 10, 9:30pm
DUMAGUETE - DIPOLOG/ZAMBOANGA - Original departure date - November 12, 5:30am
DIPOLOG - ZAMBOANGA / MANILA - Original departure date - November 12, 11:00am
ZAMBOANGA - MANILA - Original departure date - November 13, 4:00am

MV 2GO MASINAG (MNG voyage 27) with the following route:
ZAMBOANGA - MANILA - Original departure date - November 10, 3:00pm

MV ST FRANCIS XAVIER (SFX16 voyage 91) with the following route:
CORON- MANILA - Original departure date - November 10, 3:00pm

MV ST FRANCIS XAVIER (SFX16 voyage 92) with the following route:
MANILA - CEBU / OZAMIS / BUTUAN - Original departure date - November 11, 11:59am
CEBU - OZAMIS / BUTUAN / MANILA - Original departure date - November 12, 5:00pm
OZAMIS - MANILA - Original departure date - November 13, 7:30am
BUTUAN - MANILA - Original departure date - November 13, 7:00pm

Affected passengers have been informed via SMS with the mobile number provided at the time of bookings. 2GO would like to remind its partner agents and passengers to provide the correct mobile number upon booking for on-time travel advisories.

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For passenger/s affected by these voyages, they may opt to refund or rebook their tickets within ticket validity. Refund and revalidation or rebooking may be accepted at the outlet where the ticket was bought or at any 2GO Corporate Ticketing Outlet upon presentation of the unused ticket/s and valid identification. Click on this link https://travel.2go.com.ph/outlets to check the 2GO Ticketing Outlets. You may also call us at (02) 8528-7000, and our customer service representative will help you rebook your ticket or email us through [email protected].

We apologize for this inconvenience.

Thank you for your continued patronage.

06/11/2024

Advisory
FLIGHTS CANCELLED ON NOVEMBER 6 TO 9 DUE TO TYPHOON MARCE (“YINXING”)

For safety reasons, we have cancelled the following flights on November 6 to 9 due to the proximity of Typhoon Marce (international name ‘Yinxing’):

Cancelled Flights

November 6 – Wednesday

PR 2932/2933 Manila-Basco-Manila
PR 2688/2689 Clark-Basco-Clark
PR 2014/2015 Manila-Tuguegarao-Manila

November 7 - Thursday

PR 2932/2933 Manila-Basco-Manila
PR 2014/2015 Manila-Tuguegarao-Manila
PR 2196/2197 Manila-Laoag-Manila
PR 2198/2199 Manila-Laoag-Manila

November 8 – Friday

PR 2932/2933 Manila-Basco-Manila
PR 2688/2689 Clark-Basco-Clark
PR 2196/2197 Manila-Laoag-Manila
PR 2198/2199 Manila-Laoag-Manila
PR 2014/2015 Manila-Tuguegarao-Manila

November 9 – Saturday

PR 2932/2933 Manila-Basco-Manila

This is a developing situation.

Regularly check the status of your flight by logging on to www.philippineairlines.com and visiting the Flight Status section (https://www.philippineairlines.com/en/flight-status), or checking further advisories on our Official PAL page. We advise you not to proceed to the airport if your flight is cancelled, but instead avail of the rebooking options below.

FOR PASSENGERS OF CANCELLED FLIGHTS, you have the option to:

1. Convert your ticket to non-expiring Travel Credits equivalent to the unused segment of your ticket, excluding Ticketing Service Charge.

2. Rebook or Reroute your ticket to another flight with available space within 60 days from the original flight in the same booking class or higher within the same cabin class.

3. Refund ticket without penalties, excluding Ticketing Service Charge for partially used tickets. You may access the online self-reaccommodation tool for flight rebooking.

Simply click the Manage Tab, then select the Flight Disruption button in our homepage at www.philippineairlines.com.

If your contact details are in our reservations records, you will be informed of the status of your flights via e-mail, telephone call or SMS/text.

- Hotline: (+632) 8539-0000 / (+632) 8855-8888
- Philippines Mobile: (+63) 919-056-2255
- Messenger: https://bit.ly/PALMessenger
- Viber: Search for Philippine Airlines
- WhatsApp: https://wa.me/639178305810
- myPAL Web Chat: https://pal.my.site.com/s/

Thank you.

06/11/2024