25/12/2019
Cebu Pacific Advisory # 4
Typhoon Ursula – Damage to Kalibo Airport
As of December 25, 2019, 9:00 pm
Due to damage at the Kalibo Airport caused by Typhoon Ursula, the following Cebu Pacific and Cebgo flights to and from Kalibo scheduled on December 26 and 27, 2019 are cancelled:
Cebu Pacific
December 26, 2019
5J412 Cebu-Kalibo, Estimated Time of Departure (ETD) 11:55 pm
5J413 Kalibo-Cebu, ETD 12:20 pm
5J1811 Cebu-Kalibo, ETD 2:30 am
5J419 Kalibo-Cebu, ETD 3:50 am
December 27, 2019
5J180 Kalibo-Incheon, ETD 1:45 am
5J181 Incheon-Kalibo, ETD 6:55 am
Cebgo
DG6315 Manila-Kalibo, ETD 5:05 am
DG6316 Kalibo-Manila, ETD 7:00am
DG6313 Manila-Kalibo, ETD 1:00 pm
DG6314 Kalibo-Manila, ETD 3:25 pm
DG6317 Manila-Kalibo, ETD 5:20 pm
DG6318 Kalibo-Manila, ETD 7:40 pm
All affected passengers will be recovered on the next available flights. Passengers booked on these cancelled flights may also avail of the following options:
•Rebook flights within 30 days without penalties
•Refund tickets in full
•Store the value of the ticket in a Travel Fund for future use.
Passengers may manage their booking through the Cebu Pacific website, https://book.cebupacificair.com/Manage/Retrieve. Real-time status of Cebu Pacific and Cebgo flights can be checked through https://www.cebupacificair.com/Pages/flight-status. We will also post announcements on the Cebu Pacific website as well as our official Facebook (Facebook.com/cebupacificair) and Twitter ().
We urge passengers on flights that have already been cancelled to check for updates through the contact details they provided upon booking, and refrain from proceeding to the airport.
We appeal for patience and understanding as we work to restore normal operations. The safety of all is our foremost priority.