01/10/2024
Cebu Pacific Advisory #2
Cancelled Flights Due to Typhoon Julian
As of September 30, 2024; 8:00 PM
Due to the forecasted impact of Typhoon Julian (International name: Krathon) on flight operations, Cebu Pacific has cancelled the following flights scheduled on October 1, 2024:
5J 404/405: Manila – Laoag – Manila
Affected passengers have been informed via email and provided with the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking
1. Free Rebooking
Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.
2. Travel Fund
Store the amount in a virtual CEB wallet and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)
3. Refund
Full refund of your ticket.
CEB is also offering flexible options, which include free rebooking and a travel fund, to passengers who wish to postpone their flights to and from the following destinations:
Cauayan, Kaohsiung, Tuguegarao: October 1 – 2, 2024
Taipei: October 1 – 5, 2024
Laoag: October 2, 2024
Passengers on these flights may avail themselves of their preferred option online up to two (2) hours before their scheduled time of departure.
As this is a developing situation, some flight changes may take place as the storm passes. Passengers are advised to check the status of their flights via https://www.cebupacificair.com/flight-status and update their contact details via the Manage Booking portal to receive email notifications on flight reminders and updates.
For other questions or concerns, passengers may send a message via Charlie the virtual assistant on the Cebu Pacific website, or through CEB’s official Facebook and Twitter accounts.
We thank you for your patience and understanding as we work towards normalizing our operations as soon as possible.
We will provide updates as necessary.
