23/10/2024
Cebu Pacific Advisory #2
Cancelled Flights Due to Tropical Storm Kristine
As of October 23, 2024; 6:00 PM
Tropical Storm Kristine (international name: Trami) has brought heavy rains and strong winds to parts of the Philippines in recent days. As the storm moves over Northern Luzon, areas like Manila and Clark are expected to experience increased rainfall, strong winds, and poor visibility. These conditions may cause flight delays, slower departure and arrival rates at the airports, and extended ramp activities for our ground personnel.
Due to this ongoing impact of Tropical Storm Kristine on flight operations, Cebu Pacific has taken proactive measures to ensure the safety of its passengers and crew. As a result, additional flights scheduled for October 24, 2024, have been cancelled:
โข DG 6031/6032: Manila โ San Jose โ Manila
โข DG 6113/6114: Manila โ Naga โ Manila
โข DG 6117/6118: Manila โ Naga โ Manila
โข DG 6177/6178: Manila โ Masbate โ Manila
โข 5J 325/326: Manila โ Legazpi โ Manila
โข 5J 373/374: Manila โ Roxas โ Manila
โข 5J 381/382: Manila โ Cagayan De Oro โ Manila
โข 5J 395/396: Manila โ Cagayan De Oro โ Manila
โข 5J 449/450: Manila โ Iloilo โ Manila
โข 5J 457/458: Manila โ Iloilo โ Manila
โข 5J 473/474: Manila โ Bacolod โ Manila
โข 5J 483/484: Manila โ Bacolod โ Manila
โข 5J 557/558: Manila โ Cebu โ Manila
โข 5J 563/564: Manila โ Cebu โ Manila
โข 5J 565/566: Manila โ Cebu โ Manila
โข 5J 625/626: Manila โ Dumaguete โ Manila
โข 5J 637/638: Manila โ Puerto Princesa โ Manila
โข 5J 645/646: Manila โ Puerto Princesa โ Manila
โข 5J 649/650: Manila โ Tacloban โ Manila
โข 5J 655/656: Manila โ Tacloban โ Manila
โข 5J 703/704: Manila โ Dipolog โ Manila
โข 5J 771/772: Manila โ Pagadian โ Manila
โข 5J 773/774: Manila โ Pagadian โ Manila
โข 5J 783/784: Manila โ Ozamiz โ Manila
โข 5J 785/786: Manila โ Butuan โ Manila
โข 5J 821/822: Manila โ Virac โ Manila
โข 5J 851/852: Manila โ Zamboanga โ Manila
โข 5J 853/854: Manila โ Zamboanga โ Manila
โข 5J 909/910: Manila โ Caticlan โ Manila
โข 5J 919/920: Manila โ Caticlan โ Manila
โข 5J 951/952: Manila โ Davao โ Manila
โข 5J 963/964: Manila โ Davao โ Manila
โข 5J 991/992: Manila โ General Santos โ Manila
Affected passengers have been informed via email and provided with the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:
1. Free Rebooking
Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.
2. Travel Fund
Store the amount in a virtual CEB wallet and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)
3. Refund
Full refund of your ticket.
CEB is also offering flexible options, which include free rebooking and a travel fund, to passengers who wish to postpone their flights to and from the following destinations:
โข San Jose โ October 23, 2024
โข San Vicente (Palawan) - October 24, 2024
โข Cauayan, Laoag, and Tuguegarao โ October 25, 2024
In addition, travelers with flights to Manila and Clark on October 24 to 25, 2024 may also avail of these flexible options.
Those on affected flights may avail themselves of their preferred option online up to two (2) hours before their scheduled time of departure.
As this is a developing situation, some flight changes may take place as the storm passes. Passengers are advised to check the status of their flights via https://www.cebupacificair.com/flight-status and update their contact details via the Manage Booking portal to receive email notifications on flight reminders and updates.
For other questions or concerns, passengers may send a message via Charlie the virtual assistant on the Cebu Pacific website, or through CEBโs official Facebook and Twitter accounts.
We thank you for your patience and understanding as we work towards normalizing our operations as soon as possible.
We will provide updates as necessary.
