08/10/2023
IMPORTANT NOTICE from PHILIPPINE AIRLINES📢
NAME CORRECTION POLICY
Effective 01 October 2023, Philippine Airlines will allow travel agencies to reissue tickets due to name correction.
As a general policy, the transfer of name to another person’s name is not allowed. However, we shall allow name correction for Travel Agency reissuance with a fee for the following cases:
1. To correct spelling, add or delete two (2) missing letters of the passenger’s surname or first name.
2. To add Maria or Ma to the first name.
3. Transposition of the foreign name of the passenger provided all names are included.
4. To correct gender.
Note: Applicable to 079 documents on PR routes only. Applicable to all GDS except for Infini.
For the below cases, reissuance must be created through the PAL Direct Channel (PR contact center or ticket offices):
5. To correct maiden name to married name
6. Passenger preference to use other names, only if specified in the passport with A.K.A.
For all other changes not mentioned above, the change fee as specified in the fare rules shall apply.
For more info, feel free to contact us at the following email addresses:
For domestic inquiries: [email protected]
For international inquiries: [email protected]
