30/10/2022
Cebu Pacific Advisory #6
Cancelled Flights on October 30 Due to Tropical Storm Paeng (Nalgae)
As of October 30, 2022, 8:00AM
Cebu Pacific is experiencing resource and operational challenges due to the inclement weather brought about by Tropical Storm Paeng (Nalgae).
As a result, Cebu Pacific (CEB) cancelled additional flights on October 30, 2022:
October 30
Flight Number Route
DG 6055/6056 Manila – Coron (Busuanga) – Manila
DG 6043/6044 Manila – Coron (Busuanga) – Manila
DG 6047/6048 Manila – Coron (Busuanga) – Manila
DG 6051/6052 Manila – Coron (Busuanga) – Manila
DG 6066/6067 Cebu – Coron (Busuanga) – Cebu
5J 911/912 Manila – Caticlan (Boracay) – Manila
5J 781/782 Manila – Ozamiz – Manila
5J 571/572 Manila – Cebu – Manila
5J 993/994 Manila – General Santos – Manila
5J 6881/6882 Manila – Surigao – Manila
DG 6117/6118 Manila – Naga – Manila
5J 553/554 Manila – Cebu – Manila
5J 853/854 Manila – Zamboanga – Manila
5J 617/618 Manila – Bohol – Manila
5J 859/860 Manila – Zamboanga – Manila
5J 895/896 Manila – Caticlan (Boracay) – Manila
5J 793/794 Manila – Butuan – Manila
5J 899/900 Manila – Caticlan (Boracay) – Manila
5J 655/656 Manila – Tacloban – Manila
5J 637/638 Manila – Puerto Princesa – Manila
5J 897/898 Manila – Caticlan (Boracay) – Manila
Affected passengers have been informed and provided with the following options through the Manage Booking portal on the Cebu Pacific website http://bit.ly/CEBmanageflight. They may avail themselves of their preferred option online up to two (2) hours before their scheduled time of departure.
1. Free Rebooking
Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.
2. Travel Fund
Store the amount in a virtual CEB wallet valid for six (6) months and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.).
3. Refund
The process may take up to two (2) months from the date of request.
CEB is also offering flexible options, which include free rebooking and travel fund, to passengers who wish to postpone their flights to certain destinations during the following dates:
· October 30-31: all flights touching Manila, Boracay, Kalibo, Roxas, Iloilo, Tacloban, Cotabato, Legazpi, Naga, Virac, Masbate, and San Jose
This is a developing situation so there may be flight delays and schedule changes throughout the day. We recommend our passengers to check the status of their flight via https://www.cebupacificair.com/flight-status before going to the airport.
We continue to monitor the situation across all the airports we fly to Everyjuan’s safety remains our top priority. CEB will do its best to inform guests ahead of time if flights are cancelled. If these are done on-the-spot, our ground staff are on standby to assist affected guests.
For other questions or concerns, passengers may send a message via Charlie the chatbot on https://m.me/cebupacificair.
