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Cebu Pacific Advisory  #3Additional Cancelled Flight Due to Tropical Storm EntengAs of September 2, 2024; 5:30 PMDue to ...
02/09/2024

Cebu Pacific Advisory #3

Additional Cancelled Flight Due to Tropical Storm Enteng

As of September 2, 2024; 5:30 PM

Due to the impact of Tropical Storm Enteng on flight operations, Cebu Pacific has canceled the following flight scheduled on September 3, 2024:

5J404/405 Manila – Laoag – Manila


Affected passengers have been informed via email and provided with the following options through the Manage Booking portal on

the Cebu Pacific website https://www.cebupacificair.com/manage-booking:


1. Free Rebooking

Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.

2. Travel Fund

Store the amount in a virtual CEB wallet and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)

3. Refund

Full refund of your ticket.

CEB is also offering flexible options, which include free rebooking and a travel fund, to passengers who wish to postpone their flights to and from Cauayan, Laoag, Legazpi (Daraga), Masbate, Naga, San Jose, Tuguegarao, and Virac on September 4, 2024. They may avail themselves of their preferred option online up to two (2) hours before their scheduled time of departure.

As this is a developing situation, some flight changes may take place as the storm passes. Passengers are advised to check the status of their flights via https://www.cebupacificair.com/flight-status and update their contact details via the Manage Booking portal to receive email notifications on flight reminders and updates.


For other questions or concerns, passengers may send a message via Charlie the virtual assistant on the Cebu Pacific website, or through CEB’s official Facebook and Twitter accounts.

We appeal for your patience and understanding as we work towards normalizing our operations as soon as possible.


We will provide updates as necessary.

02/09/2024

No. 3
September 2, 2024 (Monday)
As of 10:00 AM / 1000H

Canceled flights due to unfavorable weather condition

PAL Express (2P)
2P 2921/2922 Manila-Daraga-Manila
2P 2671/2672 Manila-Calbayog-Manila
*2P 2963/2964 Manila-Busuanga-Manila
*2P 2965/2966 Manila-Busuanga-Manila

CebGo (DG)
DG 6193/6194 Manila-Daraga-Manila
DG 6177/6178 Manila-Masbate-Manila
DG 6031/6032 Manila-San Jose-Manila
DG 6118 Naga-Manila

Cebu Pacific (5J)
5J 321/322: Manila–Legazpi (Daraga)–Manila
5J 325/326: Manila–Legazpi (Daraga)–Manila
5J 821/822: Manila–Virac–Manila

AirAsia Philippines (Z2)
*Z2 223/224 Manila-Caticlan-Manila
*Z2 315/316 Manila-Iloilo-Manila

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