09/12/2024
Another cancelled flight.
Stay tune for more updates.
Cebu Pacific Advisory # 2
Additional Cancelled Flight Due to Eruption of Mt. Kanlaon
As of December 9, 2024; 11:00 PM
Due to the eruption of Mt. Kanlaon this afternoon and the subsequent presence of volcanic ash in the surrounding airspace of Iloilo International Airport, Cebu Pacific (CEB) has made the decision to cancel the following flight scheduled on December 10, 2024:
5J 4821/4822: ILOILO-DUMAGUETE-ILOILO
Affected passengers have been informed via email and provided with the following options :
1. Free Rebooking
Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.
2. Travel Fund
Store the amount in a virtual CEB wallet and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)
3. Refund
Full refund of your ticket.
CEB is also offering flexible options, which include free rebooking and Travel Fund, to passengers who wish to postpone their flights to and from Bacolod and Iloilo scheduled from December 9 and 10, 2024.
