17/07/2024
2GO ADVISORY
07/16/2024 3:00 PM
Your safety is our top priority. Due to operational concerns, please see below the affected voyages:
MV 2GO MASAGANA (MSN10 voyage 58)
Route: Manila - Cebu - Cagayan de Oro - Cebu - Manila
MV 2GO MALIGAYA (MLG14 voyage 58)
Route: Manila - Cebu - Cagayan de Oro - Cebu - Manila
Affected passengers will be informed via SMS with the mobile number provided at the time of bookings. 2GO would like to remind its partner agents and passengers to provide the correct mobile number upon booking for on-time travel advisories.
Passengers are encouraged to visit the 2GO Pier Ticketing Office on the day of departure for the ticket replacement prior to boarding the vessel.
For passenger/s affected by these voyages, may opt to refund or rebook their tickets within ticket validity except for Surcharges for refund and revalidation are waived for passengers via MV 2GO MASAGANA (MSN10 voyage 58) exiting Manila only.
Refund, revalidation, or rebooking may be accepted at the outlet where the ticket was bought or at any 2GO Corporate Ticketing Outlet upon presentation of the unused ticket/s and valid identification.
You may also call us at (02) 8528-7000, and our customer service representative will help you rebook your ticket or email us through [email protected].
We advise our passengers to be at the port 3-4 hours before the revised departure. We are very sorry for this inconvenience.
Thank you for your continued patronage.