02/03/2021
Advisory No. 147
as of March 2, 2021 06:00 PM
Flights from Doha on March 4 and 5 to land in Clark and Cebu
Attention: Passengers departing from DOHA, Qatar on March 4 and 5
Your PAL flight will be re-routed to land in Clark (Clark International Airport- CRK), and Cebu (Mactan Cebu International Airport) respectively instead of in Manila, because of quarantine capacity limitations at Manila airport. The re-routing to Clark and/or Cebu is necessary to avoid a full cancellation of your flight. More details:
PR 685 on March 4 will depart from Doha at 08:00 PM and arrive in CLARK at 09:35 AM next day (March 5)
PR 685 on March 5 will depart from Doha at 08:00 PM and arrive in CEBU at 11:00 AM next day (March 6)
ATTENTION - WHAT TO EXPECT
You will undergo a facility-based quarantine while waiting for your RT-PCR test administered on day six (6). Day one (1) starts on the day of your arrival.
Re-routing to CLARK
BEFORE YOU FLY
1. Fill out the Health Declaration Card, Case Investigation Form, and the Affidavit of Undertaking. Click on each form to download a copy:
Health Declaration Card (HDC): https://bit.ly/2OaVfXk
Case Investigation Form – For OFWs https://bit.ly/37WJJ8H
Case Investigation Form – For non-OFWs and non-Filipinos https://bit.ly/3e2G3Gq
Case Investigation Form (CIF) – Additional CIF for all passengers http://bit.ly/3kyYILr
Affidavit of Undertaking (AOU) http://bit.ly/2NPJYvu
2. For non-OFWs and foreign nationals, please ensure to have a confirmed booking at a hotel accredited by tourism and health agencies and for at least six (6) nights. Passengers arriving before hotel standard check-in times are encouraged to book an additional night to ensure room availability. You must stay at your booked hotel for your scheduled test and until the test result is sent and a BOQ medical certificate is issued. Please see the list of DOH-Inspected hotels in Clark here: http://bit.ly/3bTCsrw
DURING THE FLIGHT
3. During your flight, accomplish the Arrival Card.
WHEN YOU ARRIVE
4. At the BOQ Desk, submit the Health Declaration Card to the Bureau of Quarantine Personnel.
5. For non-OFWs and non-Filipinos, proceed to Philippine Airport Diagnostic Laboratory (PADLab) desk for CIF verification and payment (Php 4,000.00).
6. Proceed to your designated desk for your hotel verification and assignment:
For OFWs, proceed to the Overseas Workers Welfare Administration (OWWA) Desk
For non-OFWs and foreign nationals, proceed to the DOT Desk.
7. Clear with Immigration and submit the Arrival Card.
8. Claim your baggage at the designated carousel and clear with Customs Check.
9. Proceed to your quarantine hotel.
For OFWs, a shuttle/bus provided by OWWA will take you to your assigned hotel.
For non-OFWs and foreign nationals, only pre-arranged airport-hotel transfer services or airport taxis are allowed to take you to your assigned hotel.
AT THE QUARANTINE HOTEL
10. Check in at your hotel and wait for your scheduled test, which is on day 6 of your quarantine stay. Wait for an e-mail of your swab test result, which you will receive in 24- 48 hours.
Day 1 starts on the day you arrive in the Philippines. If you develop COVID-19 symptoms (e.g., dry cough, shortness of breath, loss of taste and/or smell, etc.) at any time before your scheduled test, please inform the hotel you are staying in so a medical or BOQ officer can assess and check up on you immediately.
11. For OFWs, your accommodation and food during your stay will be shouldered by the Philippine government. For non-OFWs, your accommodation and food during your stay will be at your own expense. Delivery of food and other essentials to your room are subject to the rules and regulations of the hotel.
GOING HOME
12. If you test positive, the Bureau of Quarantine will transfer you to a designated hospital for further medical management.
If you test negative, the Bureau of Quarantine will send you your test result together with a Medical Clearance Certificate. Present this together with your test result for clearance from your hotel.
13. You may call your relatives or respective Local Government Units to pick you up at your hotel or arrange your own transportation.
For Land-Based OFWs, you may coordinate with OWWA or use the OWWA Uwian Na (https://bit.ly/382YOFQ) portal for further transportation needs.
For Sea-Based OFWs, you may coordinate with your Local Manning Agency (LMA) for further transportation needs.
For non-OFWs and foreign nationals, if your ticket’s original destination is in Manila or outside Clark, Philippine Airlines shall accommodate you on a shuttle/bus that will take you to NAIA Terminal 2. Please coordinate with your hotel so that they can notify us that you are ready to be transferred to Manila.
You may also wish to be accommodated on the next flight available to your final point of arrival (e.g., Clark-Davao). Call our Reservations Hotline at +6328855-8888 (8AM to 8PM) for changes on connecting flight/s. If you wish to depart from Clark, an airport terminal fee (or Passenger Service Charge / PSC) amounting to PHP 150.00 will be collected from you in Clark International Airport upon check-in. To avoid inconvenience, please prepare the PSC in Philippine Peso currency prior to check-in in Clark. For OFWs, the airport terminal fee shall be shouldered by OWWA or your LMAs.
14. If you wish to terminate your travel in Clark instead, you must sign a Declaration and Release Form from PAL, available at the reception desk of your hotel.
15. If you have an onward PAL flight, please ensure to pre-register and secure all travel and health documents required by your destination’s Local Government Unit (LGU). For more information: http://bit.ly/3q8DkgY
16. Please complete your 14-day quarantine or self-isolation under the monitoring of your LGU and Barangay Health Emergency Response Teams (BHERT).
Re-routing to CEBU
BEFORE YOU FLY AND DURING CHECK-IN
1. Register via the online MCIA Passenger Arrival Registration Form through this link: https://mactancebuairport.com/covid-19-registration. All arriving international flight passengers are REQUIRED to register not earlier than five (5) days prior to departure. A Travel Registration Number (TRN) will be generated once registration is complete.
For land-based OFWs, register to the OFW Assistance Information System (OASIS): http://oasis.owwa.gov.ph/
For non-OFWs and eligible non-Filipinos, please ensure to have a confirmed booking at a hotel accredited by tourism and health agencies and for at least 6 nights. Passengers arriving before hotel standard check-in times are encouraged to book an additional night to ensure room availability. Visit the MCIA COVID-19 International Arrival Advisory page or Please click here for the list of DOH-Inspected Hotels in Cebu: https://bit.ly/3rf3D6Q
2. For non-OFWs and eligible non-Filipinos, you may also pay for your RT-PCR Test in advance or upon arrival, which costs PHP 4,100. To pre-pay, follow these steps:
After completing your online registration and once you receive your barcode/TRN, pay at least 48 hours before your scheduled arrival date. The following are the available payment methods:
Bank Transfer or Direct Deposit (indicate passenger’s full name and arrival date in the details/notes section):
United Coconut Planters Bank (UCPB) – SM City Cebu Branch
Account Name: PRIME CARE CEBU
Account Number: 00-318-1044-220
Swift Code: UCPBPHMM
Money Remittance Centers:
You may ask someone to visit the following money remittance centers: Palawan, Cebuana Lhuillier, M Lhuillier, LBC, Western Union, etc.
Payee: Janna Ragas
Other Methods: you may ask someone to visit Prime Care Medical Clinic located at APM Mall, across SM City Cebu, North Reclamation Area, Cebu City.
Once payment is done, fill out the Prime Care Prepayment Form via https://bit.ly/PrimeCarePrepayment. Present the prepayment confirmation at the Cashier Counter upon arrival. Cash and credit card are also accepted to process payment.
DURING THE FLIGHT
3. During your flight, accomplish the Health Declaration Form and Arrival Card.
WHEN YOU ARRIVE
4. Listen to the briefing conducted by the Bureau of Quarantine.
5. Upon deplaning, present your TRN (generated after registering through the online MCIA Passenger Arrival Registration Form), passport, boarding pass, and Health Declaration Form at the Validation Counter and claim your barcode for identification. Keep the barcode until the day of your test.
6. Proceed to thermal scanning by the Bureau of Quarantine (BOQ).
7. Clear with immigration and submit the Arrival Card.
8. At the arrival reclaim hall, proceed to your respective desks for a briefing:
For land-based OFWs, proceed to the Overseas Workers Welfare Administration (OWWA) Desk
For sea-based OFWs, proceed to the Maritime Industry Authority (MARINA) Desk
For non-OFWs, proceed to the cashier and pay for the COVID-19 RT-PCR Test. The tests costs PHP 4,100.00 and you may pay via cash (in PHP) or Visa cards. Currency exchange is available at the terminal.
9. Claim your baggage at the designated carousel.
10. Go through Customs Check and your respective agencies/hotel representatives shall assist you to your designated shuttle/bus that will transfer you to your assigned hotel.
AT THE QUARANTINE HOTEL
11. Check in at your hotel and wait for your scheduled test, which is on day 6 of your quarantine stay. Day 1 starts on the day you arrive in the Philippines. If you develop COVID-19 symptoms (e.g., dry cough, shortness of breath, loss of taste and/or smell, etc.) at any time before your scheduled test, please inform the hotel you are staying in so a medical or BOQ officer can assess and check up on you immediately.
12. For OFWs, your accommodation and food during your stay will be shouldered by the Philippine government. For non-OFWs, your accommodation and food during your stay will be at your own expense. Delivery of food and other essentials to your room are subject to the rules and regulations of the hotel.
GOING HOME
13. If you test positive, the Bureau of Quarantine will transfer you to a designated hospital for further medical management.
If you test negative, you will receive the test result via e-mail from the BOQ.
For inquiries on test result, please contact the Bureau of Quarantine (BOQ) via [email protected] or call (032) 494-7000, 7688 to 7690.
14. You may call your relatives or respective Local Government Units to pick you up at your hotel or arrange your own transportation. If your ticket’s original destination is in Manila or outside Cebu Province, Philippine Airlines shall accommodate you on the next flight available to your final point of arrival (e.g., CEB-MNL, CEB-DVO, etc.).
• For Land-Based OFWs, you may coordinate with OWWA or use the OWWA Uwian Na (https://bit.ly/382YOFQ) portal for further transportation needs after your final point of arrival.
• For Sea-Based OFWs, you may coordinate with your Local Manning Agency (LMA) for further transportation needs after your final point of arrival.
• For non-OFWs,please call our Cebu Hotline at +6332 340 0191 (8AM to 8PM) for changes on connecting flight/s.
Because of an additional domestic flight from Cebu, an airport terminal fee (or Passenger Service Charge / PSC) amounting to PHP 345.00 will be collected from you in Mactan Cebu Airport upon check-in. This is a fee charged by the Philippine Government or Philippine airport authorities for the use of airport terminal facilities, and in this case, the use of Mactan Cebu Airport for your domestic flight. The PSC is then remitted to the government or airport authorities upon the passengers’ flight departure from the airport. To avoid inconvenience, please prepare the PSC in Philippine Peso currency prior to check-in in Cebu.
15. If you have an onward PAL flight, please ensure to pre-register and secure all travel and health documents required by your destination’s Local Government Unit (LGU). Click here for A Guide On Philippines Domestic Travel: http://bit.ly/3r4ucLI
16. Please complete your 14-day quarantine or self-isolation under the monitoring of your LGU and Barangay Health Emergency Response Teams (BHERT).
For more information on the arrival process, please check the link: https://bit.ly/PALTravelsToPH
PLEASE NOTE
This new option to land in Clark is one solution (to the quarantine arrival limitations) that we have worked out with airport and health authorities, so that we can serve the thousands of travelers who have urgent and essential reasons to travel home to the Philippines.
Our aircraft and our crew are ready to fly you home, and we will do what we can to make this possible. Thank you for your patience and understanding.
Due to the evolving COVID-19 situation, PAL and the Philippine Government have issued precautionary measures, mandatory protocols and requirements for travelers. For passengers in international flights to the Philippines, please be guided on new arrival and quarantine procedures in Manila, Cebu, and...
