26/05/2024
Cebu Pacific Advisory #4
Cancelled Flights Due to Severe Tropical Storm Aghon
As of May 26, 2024; 8:30 PM
Due to the forecasted impact of Severe Tropical Storm Aghon on flight operations, Cebu Pacific has cancelled additional flights for May 27, 2024:
DG6113/6114: Manila – Naga- Manila
DG6031/ DG6032: Manila – San Jose (Mindoro) - Manila
Affected passengers have been informed via email and provided with the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:
1. Free Rebooking
Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.
2. Travel Fund
Store the amount in a virtual CEB wallet and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)
3. Refund
Full refund of your ticket.
CEB is also offering flexible options, which include free rebooking and a travel fund, to passengers who wish to postpone their flights to and from Daraga, Masbate, Naga, San Jose, and Virac until May 28, 2024. They may avail themselves of their preferred option online up to two (2) hours before their scheduled time of departure.
As this is a developing situation, some flight changes may take place as the storm passes. Passengers are advised to check the status of their flights via https://www.cebupacificair.com/flight-status and update their contact details via the Manage Booking portal to receive email notifications on flight reminders and updates.
We continue to monitor the situation across all the airports we fly to. The safety of our passengers and all CEB employees remains our top priority.
For other questions or concerns, passengers may send a message via Charlie the virtual assistant on https://m.me/cebupacificair.
