PSALMS' TRAVEL & TOURS

23/10/2024

2GO ADVISORY
Tropical Storm "KRISTINE"
As of 1:00PM, October 22, 2024

Based on PAGASA advisory as of October 22, 2024, Metro Manila has been placed under Tropical Cyclone Wind Signal no. 1 due to Tropical Storm "KRISTINE" There will be no departures while Typhoon warning signal is up. Passengers are advised not to proceed to the pier and monitor the latest weather advisory from PAGASA.

Please see below affected voyages that is currently ON-HOLD and will be delayed:

MV 2GO MASIGLA (MAS1 voyage 64) with the following route:

MANILA - BACOLOD / ILOILO / CAGAYAN DE ORO - Original departure date - October 22, 2:30pm
BACOLOD - CAGAYAN DE ORO - Original departure date - October 23, 2:30pm
ILOILO - CAGAYAN DE ORO - Original departure date - October 23, 9:30pm
CAGAYAN DE ORO - ILOILO / MANILA - Original departure date - October 24, 7:30pm
ILOILO - MANILA - Original departure date - October 25, 2:30pm

MV 2GO MASAGANA (MSN10 voyage 85) with route:
CEBU - MANILA - Original departure date - October 22, 11:59am

Vessel: MV 2GO MASAGANA (MSN10 voyage 86) with route:

MANILA - CEBU- Original departure date - October 23, 9:00pm - Transferred on October 27 at 9am via MSN10 voy 87
MANILA - CAGAYAN DE ORO - Original departure date - October 23, 9:00pm - Transferred on October 25 at 7am via MSK voy 73
CEBU - CAGAYAN DE ORO - Original departure date - October 24, 11:00pm - CANCELLED
CAGAYAN DE ORO - CEBU - Original departure date - October 25, 1:00pm - CANCELLED
CAGAYAN DE ORO - MANILA - Original departure date - October 25, 1:00pm - Transferred on October 27 at 2am via MSK voy 73
CEBU - MANILA - Original departure date - October 25, 11:59pm Transferred on October 29 at 11:59am via MSN10 voy 87

Please see below CANCELLED voyage/s:

MV SAINT IGNATIUS OF LOYOLA (SIL11 voyage 151) with the following route:

Caticlan - Roxas - Original departure date - October 22, 9:30am
Roxas - Caticlan - Original departure date - October 22, 4:30pm
Roxas - Batangas - Original departure date - October 22, 4:30pm
Caticlan - Batangas - Original departure date - October 22, 11:30pm

MV SAINT IGNATIUS OF LOYOLA (SIL11 voyage 152) with the following route:

BATANGAS - ODIONGAN - Original departure date - October 23, 9:00pm
BATANGAS - CATICLAN - Original departure date - October 23, 9:00pm
ODIONGAN - CATICLAN - Original departure date - October 24, 8:00am

To view the list of affected routes and voyages, kindly click this link: https://travel.2go.com.ph/travel-advisories.aspx

Affected passengers have been informed via SMS with the mobile number provided at the time of bookings. 2GO would like to remind its partner agents and passengers to provide the correct mobile number upon booking for on-time travel advisories.

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For passenger/s affected by these voyages, they may opt to refund or rebook their tickets within ticket validity. Refund and revalidation or rebooking may be accepted at the outlet where the ticket was bought or at any 2GO Corporate Ticketing Outlet upon presentation of the unused ticket/s and valid identification. Click on this link https://travel.2go.com.ph/outlets to check the 2GO Ticketing Outlets. You may also call us at (02) 8528-7000, and our customer service representative will help you rebook your ticket or email us through [email protected].

We apologize for this inconvenience.

Thank you for your continued patronage.

23/10/2024

Advisory
PAL CANCELS FLIGHTS DUE TO SEVERE TROPICAL STORM KRISTINE (“TRAMI”)

For the safety of our passengers, PAL has cancelled the following flights on October 24 and 25 due to the proximity of Severe Tropical Storm KRISTINE (international name “TRAMI"):

Cancelled Flights:

OCTOBER 24 - THURSDAY

PR 2932/2933 Manila-Basco-Manila
PR 2196/2197 Manila-Laoag-Manila
PR 2198/2199 Manila-Laoag-Manila
PR 2014/2015 Manila-Tuguegarao-Manila
PR 2039/2040 Manila-Caticlan (Boracay)-Manila
PR 2137/2138 Manila-Bacolod-Manila
PR 2147/2148 Manila-Iloilo-Manila
PR 2859/2860 Manila-Cebu-Manila

OCTOBER 25 – FRIDAY
PR 2932/2933 Manila-Basco-Manila
PR 2934/2935 Manila-Basco-Manila

ATTENTION - THIS IS A DEVELOPING SITUATION; FURTHER CHANGES EXPECTED. There may be more cancellations depending on weather conditions.

Regularly check the status of your flight by logging on to www.philippineairlines.com and visit the Flight Status section (https://www.philippineairlines.com/en/flight-status), or checking further advisories on our Official PAL page. We advise you not proceed to the airport if your flight is cancelled, but instead avail of the rebooking options below.

FOR PASSENGERS OF CANCELLED FLIGHTS, you have the option to:

1. Convert your ticket to non-expiring Travel Credits equivalent to the unused segment of your ticket, excluding Ticketing Service Charge.

2. Rebook or Reroute your ticket to another flight with available space within 60 days from the original flight in the same booking class or higher within the same cabin class.

3. Refund ticket without penalties, excluding Ticketing Service Charge for partially used tickets. You may access the online self-reaccommodation tool for flight rebooking.

Simply click the Manage Tab, then select the Flight Disruption button in our homepage at www.philippineairlines.com.

If your contact details are in our reservations records, you will be informed of the status of your flights via e-mail, telephone call or SMS/text.

For more information, you may reach us via the following PAL channels:

- Hotline: (+632) 8539-0000 / (+632) 8855-8888
- Philippines Mobile: (+63) 919-056-2255
- Messenger: https://bit.ly/PALMessenger
- Viber: Search for Philippine Airlines
- WhatsApp: https://wa.me/639178305810
- myPAL Web Chat: https://pal.my.site.com/s/

Thank you for your understanding and cooperation.

23/10/2024

Cebu Pacific Advisory

Cancelled Flights Due to Tropical Storm Kristine

As of October 22, 2024; 12:00 PM



Due to the current and forecasted impact of Tropical Storm Kristine (International name: Trami) on flight operations, Cebu Pacific has cancelled the following flights:



October 22, 2024



- DG 6113/6114: Manila – Naga – Manila

- DG 6118: Naga – Manila

- DG 6177/6178: Manila – Masbate – Manila

- DG 6195/6196: Manila – Legazpi – Manila

- DG 6197/6198: Manila – Legazpi – Manila

- DG 6548/6549: Cebu – Calbayog – Cebu

- 5J 172/173: Cebu – Legazpi – Cebu

- 5J 821/822: Manila – Virac – Manila



October 23, 2024

- DG 6113/6114: Manila – Naga – Manila

- DG 6117/6118: Manila – Naga – Manila

- DG 6177/6178: Manila – Masbate – Manila

- 5J 196/197: Manila – Cauayan – Manila

- 5J 504/505: Manila – Tuguegarao – Manila

- 5J 506/507: Manila – Tuguegarao – Manila

- 5J 821/822: Manila – Virac – Manila

October 24, 2024



- 5J 504/505: Manila – Tuguegarao – Manila

- 5J 506/507: Manila – Tuguegarao – Manila

- 5J 196/197: Manila – Cauayan – Manila

- 5J 404/405: Manila – Laoag – Manila



Affected passengers have been informed via email and provided with the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:



1. Free Rebooking



Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.



2. Travel Fund



Store the amount in a virtual CEB wallet and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)



3. Refund



Full refund of your ticket.



CEB is also offering flexible options, which include free rebooking and a travel fund, to passengers who wish to postpone their flights to and from the following destinations:



San Jose – October 22 – 24, 2024

Cauayan, Laoag, Tuguegarao - October 23- 25, 2024

Legazpi - October 24, 2024

Masbate, Naga, Virac – October 24 - 25, 2024

Passengers on these flights may avail themselves of their preferred option online up to two (2) hours before their scheduled time of departure.



As this is a developing situation, some flight changes may take place as the storm passes. Passengers are advised to check the status of their flights via https://www.cebupacificair.com/flight-status and update their contact details via the Manage Booking portal to receive email notifications on flight reminders and updates.



For other questions or concerns, passengers may send a message via Charlie the virtual assistant on the Cebu Pacific website, or through CEB’s official Facebook and Twitter accounts.



The safety of our passengers and all CEB colleagues is our priority. We thank you for your patience and understanding as we work towards normalizing our operations as soon as possible.



We will provide updates as necessary.

16/10/2024

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19/07/2024

Cebu Pacific Advisory #2

Cancelled Flights Following Technical Disruption

As of July 19, 2024; 7:00 PM



After experiencing technical issues, reportedly related to technology partners of Navitaire (Microsoft and CrowdStrike) which caused a global system outage, the following Cebu Pacific flights scheduled are cancelled:



For July 19:



• DG 6639/6640: Cebu – Pagadian – Cebu

• DG 6839/6840: Manila – Siargao – Manila

• DG 6853/6854: Cebu – Siargao – Cebu

• 5J 268/269: Manila – Xiamen – Manila

• 5J 310: Manila – Taipei

• 5J 331/332: Manila – Kalibo – Manila

• 5J 362/363: Manila – Macau – Manila

• 5J 459/460: Manila – Iloilo – Manila

• 5J 559/560: Manila – Cebu – Manila

• 5J 573/574: Manila – Cebu – Manila

• 5J 647/648: Manila – Puerto Princesa – Manila

• 5J 678: Manila – Shanghai

• 5J 753/754: Manila – Ho Chi Minh – Manila

• 5J 857/858: Manila – Zamboanga – Manila

• 5J 971/972: Manila – Davao – Manila

• 5J 981/982: Manila – Davao – Manila

• 5J 3951/3952: Manila – Davao – Manila

• 5J 5756/5757: Manila – Da Nang – Manila

For July 20:

• 5J 311: Taipei – Manila

• 5J 679: Shanghai – Manila

This is a developing situation, and some flight changes may take place in the coming days. Passengers are advised to check the status of their flights via https://www.cebupacificair.com/flight-status.



To reduce congestion, affected passengers are also advised not to proceed to the airport at this time.



Cebu Pacific is offering flexible options, which include free rebooking and travel fund, to passengers who wish to postpone their flights scheduled up to July 21, 2024.



Cebu Pacific will send notifications to affected passengers once the systems are working and will provide the options available.



We are working closely with our teams to mitigate disruptions to our operations and will provide regular updates as the situation progresses.



We appreciate your patience and understanding.

13/07/2024

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13/07/2024

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13/07/2024

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13/07/2024

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