24/07/2024
Keep safe
Cebu Pacific Advisory #5
Cancelled Flights Due to State of Calamity in NCR
As of July 24, 2024; 11:00PM
Cebu Pacific announces additional cancellations and delays following the declaration of state of calamity in the National Capital Region (NCR) after cyclone Carina (International Name: Gaemi) intensified into a super typhoon.
We are actively managing the situation despite the operational and manpower challenges. The relentless rains have affected many of our employees and airport staff, and measures are being taken to provide necessary aid and assistance to them. The safety of our passengers, crew, and airport staff remains our top priority.
Passengers are advised to monitor the status of their flights via https://www.cebupacificair.com/flight-status and update their contact details via the Manage Booking portal to receive email notifications on flight reminders and updates.
To provide extra flexibility to our customers, CEB is offering options --- which include free rebooking and travel fund --- to passengers who wish to postpone their flights to and from Manila and Clark scheduled up to July 26, 2024. They may avail themselves of these options through the Manage Booking portal of the CEB website https://www.cebupacificair.com/manage-booking up to two (2) hours before their scheduled time of departure.
Please be advised of cancelled flights for July 25:
Domestic
DG 6031/6032: Manila – San Jose – Manila
DG 6055/6056: Manila – Busuanga – Manila
DG 6113/6114: Manila – Naga – Manila
DG 6177/6178: Manila – Masbate – Manila
DG 6193/6194: Manila – Legazpi – Manila
DG 6841/6842: Manila – Siargao – Manila
5J 196/197: Manila – Cauayan – Manila
5J 321/322: Manila – Legazpi – Manila
5J 373/374: Manila – Roxas – Manila
5J 381/382: Manila – Cagayan De Oro – Manila
5J 383/384: Manila – Cagayan De Oro – Manila
5J 395/396: Manila – Cagayan De Oro – Manila
5J 404/405: Manila – Laoag – Manila
5J 447/448: Manila – Iloilo – Manila
5J 451/452: Manila – Iloilo – Manila
5J 453/454: Manila – Iloilo – Manila
5J 473/474: Manila – Bacolod – Manila
5J 487/488: Manila – Bacolod – Manila
5J 506/507: Manila – Tuguegarao – Manila
5J 557/558: Manila – Cebu – Manila
5J 563/564: Manila – Cebu – Manila
5J 567/568: Manila – Cebu – Manila
5J 585/586: Manila – Cebu – Manila
5J 619/620: Manila – Tagbilaran – Manila
5J 623/624: Manila – Dumaguete – Manila
5J 625/626: Manila – Dumaguete – Manila
5J 635/636: Manila – Puerto Princesa – Manila
5J 637/638: Manila – Puerto Princesa – Manila
5J 645/646: Manila – Puerto Princesa – Manila
5J 649/650: Manila – Tacloban – Manila
5J 703/704: Manila – Dipolog – Manila
5J 771/772: Manila – Pagadian – Manila
5J 785/786: Manila – Butuan – Manila
5J 793/794: Manila – Butuan – Manila
5J 821/822: Manila – Virac – Manila
5J 851/852: Manila – Zamboanga – Manila
5J 891/892: Manila – Caticlan – Manila
5J 899/900: Manila – Caticlan – Manila
5J 919/920: Manila – Caticlan – Manila
5J 961/962: Manila – Davao – Manila
5J 993/994: Manila – General Santos – Manila
5J 997/998: Manila – General Santos – Manila
5J 2901/2902: Manila – Tacloban – Manila
5J 3965/3966: Manila – Davao – Manila
International
5J 018/019: Manila – Dubai – Manila
5J 110/111: Manila – Hongkong- Manila
5J 186/185: Manila – Incheon – Manila
5J 272/273: Manila – Hongkong - Manila
5J 279/280: Manila – Bali – Manila
5J 314/315: Manila – Taipei – Manila
5J 744/745: Manila – Hanoi – Manila
5J 813/814: Manila – Singapore – Manila
5J 929/930: Manila – Bangkok – Manila
5J 931/932: Manila – Bangkok – Manila
5J 5038/5039: Manila – Nagoya – Manila
5J 5054/5055: Manila – Narita – Manila
Passengers affected by the cancellations have been informed via email and provided with the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:
1. Free Rebooking
Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.
2. Travel Fund
Store the amount in a virtual CEB wallet and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)
3. Refund
Full refund of your ticket.
We strongly discourage passengers with cancelled flights from proceeding to the airport.
For other questions or concerns, passengers may send a message via Charlie the virtual assistant on the Cebu Pacific website, or through CEB’s official Facebook and Twitter accounts.
Thank you for your patience and cooperation. We will provide updates, as necessary.
