21/11/2023
Cebu Pacific Advisory #5
Resumption of Cebu-Dipolog Operations
As of November 9, 2023; 4:30 PM
Cebu Pacific (CEB) will resume operations of flights between Cebu and Dipolog starting November 10, 2023 via Cebgo (DG) flights.
However, flight operations between Manila and Dipolog will remain suspended due to runway repairs which limit commercial jet operations. As a result, the following flights from November 9 to 30 are cancelled:
• 5J 703/704: Manila – Dipolog – Manila
• 5J 705/706: Manila – Dipolog – Manila
CEB is also mounting additional recovery flights to provide affected passengers with more options.
We have also provided passengers the following options which they may avail through the Manage Booking portal on the CEB website https://www.cebupacificair.com/manage-booking up to two hours before their scheduled time of departure:
1. Flight Rebooking / Rerouting
Rebook or reroute to any flight bound for Pagadian or Ozamiz. Should the travel period extend beyond thirty (30) days from the original flight date, a fare difference may be applied.
2. Travel Fund
Store the full amount in a virtual CEB wallet valid and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)
3. Refund
Full refund of your ticket.
For customers with existing bookings between Manila and Dipolog beyond November 30, we will provide an update as soon as possible, once the necessary runway repairs have been completed. CEB is working closely with the Civil Aviation Authority of the Philippines regarding this matter.
We thank our passengers for their patience and understanding.