General Business Activities Tour Slice SMC Private Limited has been established as a tourism company in Pakistan. Our traditional business model is based on the accomplishment of tourism service in Pakistan and worldwide.
Tour Slice SMC Private Limited is one of the leading Tour Operators in Pakistan, providing comprehensive services for groups and individuals from and to the country.
Company was first established in the year 2008, by qualified professionals with more than 10 years of experience in the tourism industry. Holding places, people and customs through professional guides, modern transportation, quality hotels, fine restaurants and other key vendors.
Located on the 173 H-1 Johar Town (Ground Floor) in Lahore, our offices are open from 9 AM till 7 PM 6 days a week; you can freely call our agents 24/7 for urgent requests or emergency.
We are fully licensed agency (under license number 0117989). Locally we are an active member of the Pakistan Society of Tourist & Travel Agents. Our specialized departments offer a diversity of services. Every department works independently to provide the best service to our customers, targeting their friendship and a long lasting relationship.
Tour Slice SMC Private Limited was recently got 300+ five star ratings from our valued clients. We have only one 4 star and 1 3 star rating. Reason behind this extream level of customer's trust is a complete story. In Pakistani market, all tour operators provide very basic level of services to cut down the prices and gain extra profits. Tour Slice SMC Private Limited does not belive on this type of business model, we do not provide basic level services. Our business model is to gain more customers with lowest profit margin instead of some customers with extra high profits.
Company Strategy
Purpose To be a leader in the tourism industry by providing enhanced services, relationship and profitability.
Vision To provide quality services that exceeds the expectations of our esteemed customers.
Mission statement To build long term relationships with our customers and clients and provide exceptional customer services by pursuing business through innovation and advanced technology.
Core values
We believe in treating our customers with respect and faith
We grow through creativity, invention and innovation.
We integrate honesty, integrity and business ethics into all aspects of our business functioning
Goals
Regional expansion in the field of tourism management and develop a strong base of key customers.
Increase the assets and investments of the company to support the development of services.
To build good reputation in the field of travel & tours management and become a key player in the industry.
How can we benefit you?
Our services are based on 3 major points:
Experience:
An excellent reputation for personal services, quality and value through extensive research and a comprehensive database backed up by 10 years of experience in the tourism industry.
Our agents travel to the places they sell on a regular basis. They inspect the newest properties along with older properties that have undergone renovation.
We feel this is an extremely important aspect of being an above average travel & tourism consultant. It is what enables us to suggest properties that match our client's needs, and personalities.
Service:
Professional customer oriented consultation providing hassle free travel. Email capabilities for convenience and prompt booking and information. Creative but persistent approach to search for the most appropriate travel arrangements and identifying the best possible value. Our travel consultants are friendly, professional, and experienced in accommodating both the seasoned traveler and those new to the world of travel.
We pride ourselves in customer satisfaction. A large percentage of our bookings are from repeat clientele while much of our new business is from word of mouth recommendations.
Value:
With our “ Know How “, and as a sales agent for almost all major hotels and transporters, we do not only offer competitive prices to our customer, but we are also able to pass on very competitive prices and a maximum opportunity for choices and flexibility.
What can we do?
Our services include EVERYTHING related with tourism, such as:
Worldwide hotel reservation
Worldwide car rental.
Ground handling services
All over the year excursions and itineraries, (Adventures, Eco-Tours, Biblical Tours, Cruises, Diving, Sea Resort Holidays, Ski Holidays, Relaxation & Spa Treatment Packages, & Tailored Made Tours)
Incentive, Special interest groups.
Conferences & MICE
Cruises world wide & locally
Camping services.
Catering.
Meet & Assist services.
How can we prove that we are qualified?
We have proved our excellent services and products locally and worldwide through holding on client satisfaction policy.
With us, you can be 100% sure that your request is being held in highly dedicated and professional hands. We are proud to inform you that we are top agents in Pakistan with fast and attentive customer service. There is no waiting with Tour Slice, whether it is for a ticket, or an airport transfer or a hotel booking… etc, be sure that you are having the best combination between price and service. All of our staff are delighted to serve you 24/7, including holidays.
The following contacts are awaiting your call and are willing to serve you. Try calling them and experience the difference between us and the others.
Contacts:
Mr. Mohammed Faheem Khan
Customer Relationship Manager
Email: [email protected]
Phone: 0092 (348) 1819266
Phone: 0092 (300) 7888120
Miss Aliza Shahnaz
Sales Manager
Email: [email protected]
Phone: 0092 (307) 3333409
Miss Saba Shahzadi
Customer Support Executive
Email: [email protected]
Phone: 0092 (307) 3333410
