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04/06/2024

25/05/2024

Analyse Romanian Oncology - between reform and reality - in this 📑 data-packed Ziarul Bursa article that highlights critical health areas of the local healthcare ecosystem.

Romanian Healthcare Conference & Expo is a platform of change that saves lives through and built on the philosophy “Together for better experiences for doctors and patients”, where exceptional people and brands join forces to accelerate the evolution of the health system. Here is a glimpse of the vision behind this year’s RHCE edition from the leaders who brought this game-changing PX concept to life:

🎙️RĂZVAN PREDICA, CEO – Affidea Romania & Hungary: „Affidea Romania is one of the important medical services providers and a partner of the public health system regarding diagnosis and treatment of oncological pathologies. The health of Romanians is our main priority, this is why we supported and got actively involved in every edition of the Romanian Healthcare Conference. The Affidea Group - that Affidea Romania is a part of, is a European leader in advanced medical imaging services, ambulatory diagnosis, and cancer treatment - we invest all our attention, specialized expertise, and technological innovation in the diagnosis, treatment, and health monitoring of Romanian patients.”

Access to innovative therapies is much slower locally compared to the EU, the gap being five to six years. Romania ranks first in Europe in terms of avoidable deaths, in the context of the so-called epidemic of chronic diseases and the absence of a culture of prevention that implies routine checks and screening. 🔬

🎙️MĂDĂLINA VILĂU, CX Consultant, Managing Partner – Marketing Insiders Group, R.H.C.E Founder: „Romania has the highest premature mortality rate from breast cancer and cervical cancer in Europe. It is estimated that in the next ten years, cancer could become the number one cause of death among European populations. The third edition of the Romanian Healthcare Conference addresses real-life medical needs through relevant solutions and action plans for a healthier Romania.”

Although the standards of basic patient Onco-Care are defined in the legislation, they are not applied nationally. Two of the critical debate topics for immediate action are the absence of standardized oncology patient journeys (for each type of cancer) – this substantially delays access to specific, vital treatments, and the fact that we have multidisciplinary work committees only in oncology centers from large cities.

2024 focuses on navigation strategies for compassionate, patient-centric oncological care. 📰 Read the full Bursa Article and get a glimpse of our upcoming business event via➡️ https://bit.ly/RHCEarticle.

24/05/2024

Pain is inevitable. ⛰️ Some leaders use pain to fuel their journey, unleashing extraordinary power. EDUÁRD NOVÁK - Global Paralympic Champion🏅and Co-Owner of Novak Healthcare Concept - is one of those who went beyond physical and mental boundaries, becoming the first Romanian Paralympic champion.

Eduárd began his sport career as a speed skater, winning tens of international competitions. After turning 20 years old, in 1996, he was involved in a car crash that forced him into a race for his life, he lost his leg in this terrible accident and had to give up professional ice skating. Only to find his true calling and do the unthinkable by choosing a new sports path, cycling.

“I always knew who I was and what I could do... Many stories about champions can be told, some can become legends, and others become life lessons. But my story turned from success to agony and from agony to a world champion story in just a few moments”.

Eduárd Novák participated in Five Paralympic Games – in Athens, in Beijing (Silver Medal), in London (Silver Medal and 🥇Gold Medal), in Rio, and in Tokyo (Silver Medal) – and is now training for the sixth that will take place in Paris! 🚴🏻 He is currently a role model - not only for the aspiring leaders of the young sports generation, but for anyone who aims to achieve great things through effort and willpower. He was also President of the Romanian Cycling Federation and Minister Of Youth and Sports, and is currently running multiple business and community-led projects, such as: Novák Cycling Academy - the only one of its kind in Eastern Europe, Team NOVAK, Novak Healthcare Concept - correction and recovery medical products, charity events, and more.

The 3rd ROMANIAN HEALTHCARE CONFERENCE Edition will reunite remarkable healthcare leaders who are actively shaping the future of , and we are honored to have 🎙️Eduárd Novák as an empowering . This enlightening moment is inspired by our Platinum Partner, Clinicile Affidea Romania who believed in our mission to elevate the local medical ecosystem and supported R.H.C.E from its first edition.

For more conference info please visit PatientExperience.ro. Just a few seats left, 🛒 book your last-minute tickets via [email protected].

11/05/2024

Get behind the scenes of our upcoming Customer Care Conference & Expo with this 📑insightful PRO TV article. 🎙️ MĂDĂLINA VILĂU - our inspiring multidisciplinary CX consultant and Managing Partner of Marketing Insiders Group, strategically highlights:

“More than 70% of leaders believe that getting to the next level of operational efficiency requires the entire business structure to grow around customer experiences; the product price and quality, or the inventiveness of the marketing campaigns remain important, but no longer play leading roles, as CX takes center stage. In the era of physical distancing and remote or hybrid working, the distance between departments should be smaller and smaller. The integration of Generative Artificial Intelligence solves many technical challenges, creating time and space for creative strategies, foresight, L&D programs, and customer centricity, so businesses can focus even more on people – customers, employees, and partners."

While AI is taking over countless tasks and increasing the speed of work in the customer relations sector and beyond, it demands new skills from niche specialists, new professional roles, and new ways of thinking – revolutionizing the workforce and success criteria in the customer care community.

Read the full story and join us on May 15-16 for more valuable insights and practical CX leadership tools at Biavati Events ➡️ https://bit.ly/ProTV-article.
🛒Secure last-minute conference tickets via [email protected].

22/04/2024

🤖 Transformation is a mindset at Marketing Insiders Group. Change is inevitable, choosing to make the most of it is a choice. This way of thinking fuels innovation, agile thinking, and unprecedented performance results. We embody it in all our L&D solutions, business events, and team energy. We are proud to shine the light on like-minded leaders who chose action, not reaction. One of these game-changers is BOGDAN ROȘU, Board Member at Optima, President of Asociația Română de Factoring, and Executive Director of IFN Next Capital Finance SA

Over 25 years of multi-industry know-how - with a strong focus on executive management, business development, BPO, finance, and customer care - has shaped BOGDAN into a CX growth force for corporations, startups, and NGOs. 🌱 His curious nature has pushed him never to stop learning, encouraging his teams to do the same to stay ahead and be a part of emerging future scenarios:

“With the AI revolution, the CX excellence benchmark has become overrated, as customer behavior has changed dramatically during the pandemic and the global tech transformation. With the right operational strategy, technology is power for both clients and customer service teams.

The best client interaction formula consists of proactive personalization, flawless digital brand presence, omnichannel efficiency, responsiveness, and consistency - all by maximizing the endless opportunities that Generative Artificial Intelligence has to offer to strengthen customer relationships and loyalty.”

BOGDAN ROȘU wears many strategic hats in both leadership and operational areas. His dynamic DNA is contagious, empowering both people and businesses to thrive like never before.

🤝 Marketing Insiders Group salutes his Doer attitude and strategic vision, and is delighted to be a part of his professional journey for years to come.

07/03/2024

🔥“Contemporary Business for Contemporary Challenges” is more than our business manifesto. It is our commitment to LISTEN to our partners and SEE their needs and “DNA” when designing their tailor-made training courses.
We don’t do boring and we’ll stop at nothing to get our customers to their strategic destination.

One size doesn’t fit all when it comes to business learning, especially if your end goal is outstanding customer experience results. With this in mind (and heart 💚), we are thrilled to launch our unconventional 𝟮𝟬𝟮𝟰 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗖𝗮𝘁𝗮𝗹𝗼𝗴𝘂𝗲!🚀

Explore a sparkling infusion of playful passion, operational know-how, inspiring emotion, awakening foresight, and market awareness - that embodies all leadership colors. Dive into your Strategic Menu for this Business Year and get ready for a transformative training experience. 𝗩𝗜𝗘𝗪 𝗼𝗿 𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱 the catalogue right here ➡️ https://market-insiders.com/training-catalogue/, and reach out if you want to meet us and begin your memorable journey.

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