Design Park

20/10/2017

When customers engage in your services, that is only the beginning of your customer journey. Read on further to learn the several ways of engaging your customers effectively and turning them into your promoters as well 👍

Engaging with customers has changed over time, here are some ways to make your customers feel valued and provide a better experience turnig cusomters into promoters

07/07/2017

"Customer experience doesn’t only reflect how your customers experience your product, but also how your company experiences your customers."

CX will greatly define what your company stands by and the product you are selling, which will attract the right set of users to interact with your products and your brand. This will therefore allow for exchanges of experiences between your company and your users, allowing you to better identify the needs and habits of your users to further cater to.

At eero, the Customer Experience (CX) team is known as the "truth squad." Here's how its CEO and Co-founder Nick Weaver and Head of CX Dana Lindsay built and scaled an essential — but often overlooked — discipline at startups.

05/07/2017

Trends in design come and go, but focus on the user should never disappear. By focusing on the right content for the right target users, you'll be scoring well with them and making a better web presence.

Strong website design extends past colors, fonts, and layouts. Quality design focuses on the user by implementing a content before website design approach.

13/06/2017

A very insightful report to consider given the current consumer world where technology is constantly evolving.

For years I’ve studied the evolution of disruptive technology and its impact on business. While new technology is a constant in today’s consumer

09/06/2017

Design is constantly shifting as design becomes increasingly more integrated in the product development process.

Learning how to code will definitely help you value-add to your design work, and aid you in both identifying problems and building solutions.

Tech veteran John Maeda released his annual Design In Technology report this week.

07/06/2017

It is important how you phrase your questions in deriving more insightful and quality answers from your user research results that may be surprising and unexpected.

Open-ended questions have sentences, lists, and stories as answers; yielding deeper, new insights. Closed-ended questions limit the answers but give tighter stats.

05/06/2017

Digging deeper into how you approach improvements in customer experience enhances your role as a CX designer and empathy towards your customers.

Ask away!

If you're ready to answer these 13 questions about customer experience improvement, then congratulations. You're a step ahead of most people!

02/06/2017

Good typography makes it way easier for users to further appreciate the user interface.

Designers should treat typography as an user interface itself, and with just a tiny change would it affect the whole experience to a huge extent.

Back in 2004, when I had just started my career, sIFR was the hottest thing out there. It was developed by Shaun Inman and it embedded custom fonts in a small Flash movie, which coul...

30/05/2017

Reviewing your designs at every design stage will be a more efficient and foolproof method in delivering a better UX for your users' needs. Ask the right questions and target the right issues to ensure thorough design reviews.

Framing a successful design review that solves problems.

18/05/2017

UX is essential in business development - it's how you process the behaviour of your clients to further enhance your business

Here are some quick UX tips on how to boost your front-end development skills!

User-centered front end developers are in demand now.

16/05/2017

"A good experience is the result of reducing mental resources."

Simplicity aids in the understanding and usage of UI more efficiently, where users will able to benefit from the experience. Consider these few tips in your design process! 🖍️

31/03/2017

There are many things to consider in building a good UX, and no matter how unnoticeable or tiny the changes in detail are, it will definitely affect the whole user experience.

You might have encountered some of these elements mentioned in this article that you may not have realised have helped make your experience more fruitful.

Small details can make a big difference to the user experience, saving users' time, making it easier for them to spend money, or just generally making it more enjoyable.

21/03/2017

Clarity is essential in sorting out what exactly is "simplicity". The consensus reached is crucial in creating a better UX for your stakeholders.

Simplicity is everywhere. And we sure do love it when we see it. But when, exactly, do we see it?

15/02/2017

UI is more than just mapping out the interface - having a personal touch would lift your user interface to greater heights!

More tips here:
https://www.smashingmagazine.com/2014/07/how-do-you-design-interaction/

While designing an interface, it's almost obvious to start with drawing. But is it the best way? What about writing conversations instead?

14/02/2017

Besides perfecting functionality and access to information on your designs, there is also a need to value-add further by achieving "user delight".

Methods to Achieve User DelightPosted on June 21, 2014 by Catriona Cornett • 8 CommentsDesigners like to talk about achieving the ultimate goal of “user delight.” In fact, it’s one of our primary goals where I work at RelateIQ. It’s not enough to just provide information and functionality anymore. S...

13/02/2017

A decent user experience can help you gain customer traction.

If you’ve never heard of UX before, or you think it doesn’t apply to you, read this guide now!

http://usabilitygeek.com/user-experience/

User Experience (UX) defined as the user's experience when interacting with anything. Article explains the importance of delivering a great User Experience

13/02/2017

"To avoid them, remember that CX programs are not merely about watching scores go up and down."

Our goal here at Design Park will ultimately be to assist you in achieving the ideal customer experience and improve on it constantly, which is what we focus on besides Branding and User Experience.

https://hbr.org/2016/12/the-most-common-reasons-customer-experience-programs-fail

09/02/2017

Empathy is always the first step in design thinking. Remarkable things can happen when empathy for others plays a key role in the evolving practice of design.

28/07/2016

http://designpark.com.sg/growth-hacking/

Growth hackers are able to utilize analytical thinking, product engineering and creativity to significantly increase their company’s core metric(s). If you are a startup, you will most likely not have access to the same resources or brand equity compared to other MNC. Mostly due to the fact that you...

28/07/2016

http://designpark.com.sg/diving-deep-seo/

In today’s industry, websites have been evolved tremendously. Back in the days when websites were just like digital brochures to a marketing hub and content publishing platforms, websites are now valued as a professional design and aesthetics tool, but also a advertising tool to get the right consum...

20/07/2016

User Experience Vs Design

We focus just as much on meeting the client expectation, be it Design or User experience. Combining the 2 is usually a difficult task, but who is to say it is impossible?

Believing on not just making it look right, we task ourselves to always make them work right too.

21/06/2016

Exploring the brand doesn't always occur in an office. Getting to interact physically with the brand allows us to deliver the best out of it.

Design is not just always about being technical or eccentric. After all, delight is in the beauty that surrounds you.

08/06/2016

The prawn side of Lombok - Coming soon!