10/06/2020
COVID-19 PRECAUTIONS
The health and well-being of our guests has always been, and always will be, our primary concern. We have always taken great pride in delivering the highest standards in cleanliness and hygiene and we are very proud of our perfect or almost perfect cleanliness scores on Tripadvisor, Booking, Airbnb, and other travel websites. But cleanliness is even more critical during this time. We’re now using the ECDC (European Centre for Disease Prevention and Control) standards to clean and disinfect our apartments.
These are the measures we are taking to ensure the safety of our guests:
– We make each apartment unavailable for at least one day between guests and all the windows are open the whole day to let in the fresh air.
– All frequently touched surfaces such as light switches, door handles, cabinet handles, electric sockets, faucets, sinks and tables will be disinfected before you check in.
– Remote control for TV will also be disinfected and placed in a sealed plastic bag ready for your use.
– All kitchen cloths provided will be brand new.
– All crockery, cutlery and cookware will be fully checked for cleanliness and re-washed if necessary.
– As standard, the bathroom will be thoroughly cleaned and disinfected but particular attention will be taken to areas such as toilet seats.
– Vacuum cleaner bags will be changed after each clean.
– All key safes and keys will be sanitised before every arrival.
– All part-used toilet roll and kitchen roll will be removed after every holiday departure.
– Bed throws, spare blankets and decorative soft furnishings will be removed from all of our apartments.
– Our cleaning lady wears single-use gloves while cleaning and change them after cleaning each apartment.
– We’ll not enter your apartment unless requested during your stay.
– Guests are able to check in and check out without any person-to-person contact.
