LSU Information Technology Services

LSU Information Technology Services IT that evolves, enables and enriches the LSU experience

The ITS Service Desk will be closed from December 24-January 1. We will close at 4:30pm on Monday, December 23rd. Regula...
12/20/2024

The ITS Service Desk will be closed from December 24-January 1. We will close at 4:30pm on Monday, December 23rd. Regular Service Desk hours will resume on January 2, 2025.

Happy graduation! Always keep the eye of the Tiger!
12/19/2024

Happy graduation! Always keep the eye of the Tiger!

12/18/2024

Receive a threatening email or text message? Remember, LSU will never:
•Ask you for your password over phone, text, or through a form submission for your LSU account or any other account
•Ask you to approve a log in through a phone call or your Microsoft Authenticator app for a sign on you are not attempting
•Request your name, date of birth, LSU ID or Social Security number, or password reset question information over phone or text
•Ask for payment through PayPal or Zelle to retain your account

Report suspected phishing messages through Outlook (https://grok.lsu.edu/Article.aspx?articleid=19636).
If you have questions or need assistance, email [email protected] or call the Service Desk at 225-578-3375.

Visit lsu.edu/phishing for more info.

: Getting a new phone? Before disposing, donating, or exchanging your cell phone:• Ensure you have at least two methods...
12/17/2024

: Getting a new phone? Before disposing, donating, or exchanging your cell phone:
• Ensure you have at least two methods of MFA configured
• Backup your data prior to erasing.
• Be sure to erase all data and perform a factory reset.
• If your old phone contained a physical SIM card or removable SD, remove these and destroy if not needed.

You made it! Happy end of finals, Tigers!
12/14/2024

You made it! Happy end of finals, Tigers!

Congrats to our November Phishing Awareness winner, Peyton! This could be you. All you have to do is !
12/12/2024

Congrats to our November Phishing Awareness winner, Peyton! This could be you. All you have to do is !

: Before heading for holiday travel, set up the “find my phone” feature. Not only will this feature allow you to locate...
12/10/2024

: Before heading for holiday travel, set up the “find my phone” feature. Not only will this feature allow you to locate your phone, but it also gives you the power to remotely wipe data or disable the device if it gets into the wrong hands.

Good luck on exams, Tigers! You got this!
12/09/2024

Good luck on exams, Tigers! You got this!

The ITS Service Desk is here if your tech glitches while you’re studying. Find us in the Frey Computing Services Center ...
12/06/2024

The ITS Service Desk is here if your tech glitches while you’re studying. Find us in the Frey Computing Services Center or the first floor of the LSU Library. Contact us at [email protected] or 225.578.3375.

? Schedule Emails to be Sent Later in Microsoft Outlook In Outlook, when you open a new email, click “Options” at the t...
12/05/2024

? Schedule Emails to be Sent Later in Microsoft Outlook
In Outlook, when you open a new email, click “Options” at the top and click “Delay Delivery.” Under delivery options, you can choose the date/time next to “Do not deliver before.”

Happy Thanksgiving, Tigers!
11/28/2024

Happy Thanksgiving, Tigers!

Microsoft is reporting the recent issues with the M365 infrastructure have been resolved. If you experience any further ...
11/26/2024

Microsoft is reporting the recent issues with the M365 infrastructure have been resolved. If you experience any further issues with your M365 suite of applications, please contact your departmental TSP, Technology Support Professional, or the ITS Service Desk.

Per Microsoft, M365 Exchange Online services are continuing to recover and extended monitoring is ongoing. Some impacts ...
11/26/2024

Per Microsoft, M365 Exchange Online services are continuing to recover and extended monitoring is ongoing. Some impacts may persist but should be limited in scope and duration. LSU ITS is actively monitoring the situation with the vendor and will provide updates as they become available. Thank you for your continued patience.

Per Microsoft, M365 Exchange Online services are currently in a degraded state but are showing signs of restoration, wit...
11/25/2024

Per Microsoft, M365 Exchange Online services are currently in a degraded state but are showing signs of restoration, with functionality now at approximately 90%. LSU ITS is actively monitoring the situation and will provide updates as they become available. Thank you for your continued patience.

The ITS Service Desk will be closed this Thursday and Friday for Thanksgiving Break. We will close early, at 4:30pm on W...
11/25/2024

The ITS Service Desk will be closed this Thursday and Friday for Thanksgiving Break. We will close early, at 4:30pm on Wednesday.

ITS is aware there is an issue accessing email at this time. We are tracking this issue with our vendor.
11/25/2024

ITS is aware there is an issue accessing email at this time. We are tracking this issue with our vendor.

Congrats to our Cybersecurity Geocache game, Nico!
11/20/2024

Congrats to our Cybersecurity Geocache game, Nico!

: Traveling soon? Disable remote connectivity and Bluetooth so that you only connect to chosen networks.
11/19/2024

: Traveling soon? Disable remote connectivity and Bluetooth so that you only connect to chosen networks.

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200 Fred C Frey Computing Center
Baton Rouge, LA
70803

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